+132
TESTING (BETA)

Waitlist for Court Time

Tim Owens 7 years ago in Schedulers updated by Kim Lehman (Product Manager) 2 years ago 15 2 duplicates

The ability for a player to signup for a certain date/time slot if all courts are full to be notified if a spot opens up.

Duplicates 2
Waiting on Votes

Not sure if I am on an island on this one... But us indoor people, where our court usage is super high would love to see this. It is also a great way to know how many people want a court but are not getting it. 

Great News - this has not been officially planned for Q1 2022! 

We would also like to see this feature include Book a Pro reservations

This is a needed feature for The Downtown Club, especially with a large tennis membership and10 indoor courts.

We use the wait list for courts extensively and our members are overjoyed to receive the call that a court has opened up for their use. It is also a great tool for retention which translates right into Court Reserve if it can be added as an auto feature that inserts them on the open court and contacts them.

I would want the "auto-add" to be optional/configurable. I would set it to notify everyone on the wait list that court has opened up and they can book it first come, first served. Even if someone puts their name on the waitlist doesn't mean they still want the court 4 days later if it happens to open up. People make other plans.

We would really like to see this feature added to help our operations for all the obvious reasons.  Thank you!

In Progress

Hey everyone, just wanted to share some good news.  The court waitlisting feature just went into development!  Should be able to get this out to you by the Holiday season.  We are excited about this one!

Tim   - Will the waitlist feature work with the "Match Maker --- open reservations" so that if CR cancels a Open Reservation due to not meeting the minimum players then the waitlist players can receive a text or email notification of the opening  ? 

Yes sir! 

Any update on when this will be released?

Drew, it's scheduled to go out to BETA in January! 

In Closed Beta

Hey Everyone!

Would you like to get exclusive VIP treatment for being one of the first users of the new Court Waitlist feature? You can now apply to be part of a select group of power users, get an interactive demo, and give us your undiluted feedback – from what you love about Court Waitlisting to areas you think can be improved. As one of our supporters of this highly requested product improvement, we would like to extend an early invitation to apply for our focus group.

We'll cut straight to the chase: Monday, January 9th at 1pm EST is where all the action happens on Zoom.

So don’t waste any time - apply below and give Court Waitlist a test spin.
Make history - be amongst Court Waitlist’s pioneering testers!


https://forms.gle/PmCfTPoeB7w74Fak8


Our product team will select 5 to 7 organizations to participate in this focus group.  Only apply if you can make the scheduled "round-table" zoom discussion and are willing to assist us in BETA testing the feature and providing feedback.

Thanks!

Tim

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