Help Us Make CourtReserve Better! 🗣️

We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features. 

Thank you for being an essential part of the CourtReserve community!

+232
Accepted for Future Development

Tournament Manager

Tim Owens 7 years ago in Integration updated by Jeff Hagy 18 hours ago 15
+176
Accepted for Future Development

Staff Timeclock

Tim Owens 5 years ago in Integration updated by Andriana Solano 3 days ago 28 1 duplicate
+171
In Progress

Ability to customize all system Emails

Tim Owens 5 years ago in Notifications updated by MTC President 1 day ago 31 8 duplicates
+136
Accepted for Future Development

Integrate Quick Books

Tim Owens 7 years ago in Transactions/Financials updated by Ben Ipema 2 months ago 7 1 duplicate
+128
In Progress

Ability for players to purchase a Virtual Gift Card

Tim Owens 4 years ago in Any other Ideas / Suggestions 😁 updated by Kirsten Brady 1 week ago 24 1 duplicate

+232
Accepted for Future Development

Tournament Manager

Tim Owens 7 years ago in Integration updated by Jeff Hagy 18 hours ago 15

This would be an "add-on" feature to the CR Platform that would allow you to run internal tournaments including:

* Registration

* Player Check-In

* Score Posting

* Brackets

and more.. 

top-feature-request
+176
Accepted for Future Development

Staff Timeclock

Tim Owens 5 years ago in Integration updated by Andriana Solano 3 days ago 28 1 duplicate

The idea here is to provide a simple clock-in/clock-out module for staff.  Time reports will be presented along with PTO features and future payroll integration with other companies.

top-feature-request
+171
In Progress

Ability to customize all system Emails

Tim Owens 5 years ago in Notifications updated by MTC President 1 day ago 31 8 duplicates

The idea here is to be able to replace the CourtReserve email text with your own custom text for each email / notification that is sent out.

Q4-2024 top-feature-request
+136
Accepted for Future Development

Integrate Quick Books

Tim Owens 7 years ago in Transactions/Financials updated by Ben Ipema 2 months ago 7 1 duplicate
top-feature-request
+132
BETA

Waitlist for Court Time

Tim Owens 7 years ago in Schedulers updated by Kim Lehman (Product Owner) 2 years ago 15 2 duplicates

The ability for a player to signup for a certain date/time slot if all courts are full to be notified if a spot opens up.

+128
In Progress

Ability for players to purchase a Virtual Gift Card

Tim Owens 4 years ago in Any other Ideas / Suggestions 😁 updated by Kirsten Brady 1 week ago 24 1 duplicate

The idea here is to allow players to purchase a "virtual" gift card at different prices and then the ability to redeem that gift card to add "credit" to their account.  Just like the Amazon gift card model.

top-feature-request Q4-2024
+106
BETA

Integrated Ladder Functionality

Tim Owens 5 years ago in Integration updated by Kim Lehman (Product Owner) 2 years ago 15

The idea here is to bring in ladder functionality for both tennis and pickleball clubs as an add-on module to CourtReserve.

+69
In Progress

Domain forwarding with masking

Drew Seath 3 years ago in Any other Ideas / Suggestions 😁 updated by Jeff Hagy 17 hours ago 16 1 duplicate

I thought I'd added this as long as two years ago but maybe not...

We forward our domain to our CR site and would like for you to support domain forwarding masking so that the URL shows our domain name not CR.  This will avoid confusion from our users.

top-feature-request
+65
In Progress

Automatic Batch Billing

Ricardo Callado 4 years ago in Transactions/Financials updated by Tim Owens 1 week ago 9

Having the option to automate Batch Billing (invoices and payments) on a certain date of the month. 

top-feature-request
+61
Accepted for Future Development

Promo Codes

Ryan Trefry 3 years ago in Events / Programming updated by Kyle Williams (work) 3 months ago 9 3 duplicates

Add the ability to use promo codes to offer customers discounts.  


Example: Use Promo Code BLACKFRIDAY at checkout to receive 20% off your purchase.

Customer receives 20% off their purchase.

top-feature-request
+61
Accepted for Future Development

Front Desk Dashboard w/Analytics

Tim Owens 7 years ago in Attendance / Check-in / Kiosk updated by James Leigh 9 months ago 10 1 duplicate

We need a front desk dashboard to see all reservations/events and a quick way to check in members when they walk into the club.

top-feature-request
+58
Accepted for Future Development

Ability to require approvals on specific Memberships

CRBooking Support 4 years ago in Memberships updated by Tim Owens 3 days ago 10

Currently it is a single setting to determine whether all memberships require approval or not.  It would be nice to have this setting for each type of membership so that most do not need approval but a few types do

top-feature-request
+53
Accepted for Future Development

Lottery System for Courts

Tim Owens 5 years ago in Schedulers updated by SLPCC Web Admin - Mike 2 months ago 8

The basic idea here is to allow people to sign up for a timeslot. At a predetermined time, the court allocation process will begin and the courts will be allocated based on a set of rules.

top-feature-request
+51
Accepted for Future Development

Discounting

Tim Owens 4 years ago in Events / Programming updated by Serena Ho 3 months ago 19 2 duplicates

Ability for customers to get a discount when they sign up for so many events or spend so much money - a way to auto discount? 

top-feature-request
+50
Waiting on Votes

Integration with Email Marketing Platform (e.g. Mailchimp)

Chadwick Campbell 3 years ago in Notifications updated by NSRC ADMIN 2 weeks ago 7

We want CR to be our sole CRM, but we like the ability to do email campaigns through Mailchimp.  So, we have to maintain a parallel client list in Mailchimp.  It would be tremendous if our CR member data synch'ed to Mailchimp.

top-feature-request
+44
Waiting on Votes

Booking restrictions that only include reservations made by the member

Kate Holzhuter 3 years ago in Reservations updated by Vinnie Barros 2 months ago 6

Allow each member to book a maximum # of hours each week, without including reservations that they were listed as a player. Only include reservations they booked themselves.

top-feature-request
+37
Accepted for Future Development

Please allow Guests to be added to Lesson Reservations just like Court Reservations.

John OBeirne 3 years ago in Instructors / Lessons updated by Rand Lee 2 months ago 7 1 duplicate

Please allow Guests to be added to Lesson Reservations just like Court Reservations.

+35
Waiting on Votes

Packages / punch deduct

Martin Miedzowicz 2 years ago in Transactions/Financials updated by Kim Lehman (Product Owner) 2 years ago 1

It's pretty uncomfortable to deduct lessons from a pack and to know whether the member has a package or not.
It would be great that when scheduling a lesson that allows package usage it shows a sign or something saying that the member has a punchs available to use and deduct it at the same time as scheduling it.
It's pretty difficult to know whether the member has a package available or not. We need to go to each member profile and check whether the member has a package or not.
Otherwise, you need to schedule the lesson, and then click on the "$" or either go to transactions to mark it as paid from the pack.
Also, when players schedule a weekly recurrent lesson for an X amount of weeks, when going to "Transactions" to mark those lessons as paid from the pack you need to go one by one instead of the ability to select all of them.
When paying fees you can select more than 1 lessons/clinic/event and have one payment only. This is not happening with packages. See attached.

Thank you!

Image 197

Image 198
+34
Accepted for Future Development

Schedules/Sessions inside of an Event

Tim Owens 5 years ago in Events / Programming updated by NSRC ADMIN 2 weeks ago 5 3 duplicates

The idea here is to have one event with multiple schedules.  This will allow clubs/organizations running seasonal programs to have one event and add multiple days/times to the event in terms of a schedule.

top-feature-request
+27
Waiting on Votes

Setting priority of Courts on what can be booked.

Kristen Larrick 4 years ago in Reservations updated by Chris Lanzone 2 years ago 3 1 duplicate

if facilities have pickleball courts painted on tennis courts, they generally have 2 courts per 1 tennis court. Can we add an option to force members who book pickleball to have to book Pickleball A and then Pickleball B before ending up booking pickleball courts on the second tennis court?

if pickleball courts only utilize half a tennis court, we dont want to block 2 tennis courts by only using half the court for pickleball. We want to book both halves of 1 tennis court before allowing members to book another pickleball court and blocking the second tennis court.

+24
Waiting on Votes

More Check-ins displayed on the check in bar up top

Eric Handelman 6 months ago in Attendance / Check-in / Kiosk updated by Jake Sciacca 3 months ago 2

Only 4 names appear at a time when people check in even though there is ample space for more names. The only way to access this is to run a report which our staff doesnt always have time/access to do in the moment. Also if one person checks in and that orange bar that is displayed appears showing what they are registered for, the next people that check in dont have the same orange bar appear for them.

+21
Waiting on Votes

Add-Ons to Events (with pricing options)

Seth Pomerantz 4 years ago in Events / Programming updated by Geneva Olson 2 months ago 8 2 duplicates

Can we have a Custom Field option as an "Add On" option for an event? For example, add on's for camp are an After Care option, swim lessons and diving lessons. These are an extra charge for all 3.  It would be SUPER amazing if registrants could simply add on one of the custom field options and simply get charged a little more than the normal price for the add-on. Having an event with extra options is always useful, add a shirt for an extra cost, little extras for an 'upgraded' experience to an event, or our needs (swim lessons, after care and a diving class option for summer camp). We also ran into an issue with this for guests. It would be good to have an option to 'add on' a guest with you to an event and the extra fee gets charged to the event price. 

+21
Accepted for Future Development

Chat Functionality with other Players/Pros within the Mobile App

Club Admin2 4 years ago in Player Experience updated by Patrick Graham 1 month ago 9 1 duplicate

Allow members to send messages to each other from the CourtReserve app by proxy, so that they do not have to reveal their email address. It would be ideal if the reply was also by proxy. This is for those who opt-out of the public player directory, but still want to contact other players.

+232
Accepted for Future Development

Tournament Manager

Tim Owens 7 years ago in Integration updated by Jeff Hagy 18 hours ago 15

This would be an "add-on" feature to the CR Platform that would allow you to run internal tournaments including:

* Registration

* Player Check-In

* Score Posting

* Brackets

and more.. 

top-feature-request
+176
Accepted for Future Development

Staff Timeclock

Tim Owens 5 years ago in Integration updated by Andriana Solano 3 days ago 28 1 duplicate

The idea here is to provide a simple clock-in/clock-out module for staff.  Time reports will be presented along with PTO features and future payroll integration with other companies.

top-feature-request
+171
In Progress

Ability to customize all system Emails

Tim Owens 5 years ago in Notifications updated by MTC President 1 day ago 31 8 duplicates

The idea here is to be able to replace the CourtReserve email text with your own custom text for each email / notification that is sent out.

Q4-2024 top-feature-request
+155
Completed

Player Match Making

Tim Owens 7 years ago in Integration updated 3 years ago 14 4 duplicates

The idea here is to provide a way for players to find "matches" based on time, location, and skill level.  It would integrate with the scheduler so up to a certain time, players could "hold" a court and then post a match to be filled.  Other would see the open "matches" and be able to accept based on a set of match making rules.

+136
Accepted for Future Development

Integrate Quick Books

Tim Owens 7 years ago in Transactions/Financials updated by Ben Ipema 2 months ago 7 1 duplicate
top-feature-request
+132
BETA

Waitlist for Court Time

Tim Owens 7 years ago in Schedulers updated by Kim Lehman (Product Owner) 2 years ago 15 2 duplicates

The ability for a player to signup for a certain date/time slot if all courts are full to be notified if a spot opens up.

+128
In Progress

Ability for players to purchase a Virtual Gift Card

Tim Owens 4 years ago in Any other Ideas / Suggestions 😁 updated by Kirsten Brady 1 week ago 24 1 duplicate

The idea here is to allow players to purchase a "virtual" gift card at different prices and then the ability to redeem that gift card to add "credit" to their account.  Just like the Amazon gift card model.

top-feature-request Q4-2024
+124
Completed

Ability to add Event Guests (and pay)

Tim Owens 7 years ago in Events / Programming updated 3 years ago 19 4 duplicates

We've been asked for the system to allow a member to bring a friend to an Event.  This would mean that there would have to be a way for the system to allow a "guest" to be added to the Event and that the member pay for that guest a the time they are registering on-line.  

I'm thinking this would be a one time thing and the "guest" would then decide if they want to become a member.  It could be set up similar to where you have someone reserve a court and "invite" others to attend.  

+106
BETA

Integrated Ladder Functionality

Tim Owens 5 years ago in Integration updated by Kim Lehman (Product Owner) 2 years ago 15

The idea here is to bring in ladder functionality for both tennis and pickleball clubs as an add-on module to CourtReserve.

+95
Completed

Push Notifications

Tim Owens 5 years ago in Mobile App updated 1 week ago 9 1 duplicate

The idea here is the ability to push out app notifications to your members in lieu of email.  Also included would be event reminders, updates, and more.