
0
Closed
Unpaid Guest booking not canceled after 15 minutes if booking was edited from Singles to Singles with Guest
CRBooking Support 2 years ago
in Reservations
•
updated by Kim Lehman (Product Owner) 3 weeks ago •
5
If a booking of a reservation type that did not include guests is edited and changed to a reservation type that does allow paid guests, the code to check for payment and cancel after 15 minutes of non-payment does not work. When i reported this, i was informed that this is considered a feature request, when in my mind, it is a defect. Nevertheless, here is my feature request to have this hole in the code plugged.
Commenting disabled
Customer support service by UserEcho
Hi there, this continues to be an issue for us as we have to chase people for payment when they modify a non-fee booking to one with guest fees and there is no non-payment withdrawal after 15 minutes. Hope this is resolved soon.
I agree. This is a defect, and I have made it a priority to resolve it. It is currently in the development pipeline and should be released soon. I'll keep you updated here.
Thanks,
Tim