+1
Accepted for Future Development

Check auto-renewal membership fee at cancelation

Frank Gabriele 9 months ago in Notifications updated by Tim Owens 7 hours ago 4

CR will auto-renew memberships a specified number of days in advance. During that advance period, members can still cancel but CR doesn't remove or check for the fee.  It might still be billed and collected even though the member properly canceled.  It would be helpful to remove the fee, or check and alert the member/Club, or even warn the member to check for the fee whenever they cancel: "Your membership renewal fee may already be generated based on Club policy, please verify your account or contact the Club to confirm"

Frank,


Thank you for bringing this to my attention.  

We will get this resolved ASAP.

Thanks,
Tim

Wonderful, thanks Tim

Accepted for Future Development