- Ideas
- Memberships
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Ideas
+3
Accepted for Future Development
Auto Cancel Individual Membership with Purchase of Family Membership
It would be so great if individual memberships automatically got canceled for family members when a family membership was purchased.
I've had a few families purchase a family membership and then have to pay for a family member that is under their family account because the individual membership overrode the family membership.
Customer support service by UserEcho
Ashley,
Thank you for this idea - we will accept this idea and make this easier.
-Tim
We actually need to charge individually for extra family members on a family account. Is this not the correct way to set this up?: Our family accounts allow 2 adults and up to three children living in the same family dwelling. If the family has an extra adult living with them, we sign up that person with a individual membership "adult dependent (AD)". The primary of the family account still pays for the whole family account including the AD, but it adds an extra charge to the membership, which allows us to set all the other memberships to age out children over the age of 26. Some families have several extra children on the account so we charge (AC) "additional child", memberships. If there is another way, please let us know.