- Ideas
- Mobile App
-
Ideas
0
Completed
Ability for clubs to have their own phone number for TEXT alerts.
I run a 55+ club. When I text through the system it comes from a random number to them. They all think it's spam and freak out texting me asking if I sent it, which defeats the purpose of communicating with them if they start texting me with 100 questions and panic. How can we make the number it comes from My number or the club number?
Commenting disabled
Customer support service by UserEcho
Caroline,
This is something we do plan to do, it just didn't make the cut for 2024. Let's see if this can gain some votes for Q1 2025.
Thanks,
Tim
Hi Caroline,
Today we have released an update allowing organizations to assign a local text number to their organization. If Text Alerts is already enabled for your organization, there is an option to "Switch to Local Text Number" under the Additional Features page if under our new tiered pricing model. This is currently not available under Legacy Pricing.
The system will look at your address under General Organization Settings, and find a phone as close to your address as possible. If you have an existing phone number in your General Organization Settings, the system will attempt to find a text number with the same area code.
Best,
Josh Willey