Ideas
+3
Accepted for Future Development
CourtReserve (CR) Links In an Email OPEN the CR APP, NOT an web browser when using on a MOBILE Device
Joe-Anne Saldarini 1 year ago
in Any other Ideas / Suggestions 😁
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updated by Lake Club Administrator 1 week ago •
2
The user is on a MOBILE device:
1) Why can't you code the CR URL links (when being viewed from a mobile email app) to open up the CR APP vs a mobile browser?
Customer support service by UserEcho
We will be exploring this in 2025!
We just conducted a 600+ member-wide survey of our club and this was cited as one of the biggest issues across all categories for our members. We send emails/texts out notifying members of upcoming events with the event registration link, and on mobile devices the link opens the member portal website, rather than bringing them to the mobile app which they find both confusing and annoying. A URL scheme to access the mobile app with a deep link is really needed. Perhaps this is something that the new custom/branded app supports? We are using the standard mobile app.