+9
Allow individual memberships types to turn on/off "require payment profile"
Set certain memberships to require payment profiles and others such as Guest to not need a payment profile.
Customer support service by UserEcho
Set certain memberships to require payment profiles and others such as Guest to not need a payment profile.
Customer support service by UserEcho
We want this too!
Agree with this. But, really it should be by service as well. I don't feel comfortable making everyone store a card (even if they are here to just buy 1 drop in class and they may never be back) nor do I feel comfortable chasing money every month from our members.
Also, if we turn on the feature to require payment profile... a customer (even if not a member) can never actually detach themselves from the facility (financially) because it will always ask for a backup card.
If I was a one time customer, and I was required to have a stored card, I'd want to remove it after-the-fact. Currently, they cannot actually remove themselves unless they contact the facility directly (I would think).
It seems we can do this for Reservations and Events, just not for membership purchases.
Settings > Event Settings > Event Defaults ------ Set to require payment profile
Settings > Booking Settings > Costs ------ Set to require payment profile
Members can remove their payment profile if the organization allows them to.
In Portal Settings, make sure Do Not Allow Members to Delete Payment Profiles is not checked.
This would be a great asset to our business
For clarification: We would like the ability to separate the memberships allowing some to not need a payment profile and others to require it. Having the memberships act as individual entities all the way around is ideal, this would also be great to allow removal of the payment profiles for some membership types and not for others.