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Update "Pay" button to "Payment Options"
The "PAY" button is confusing to members that have packages. I have been receiving daily emails/calls/questions as to why customers are being charged to their credit card instead of the packages and why it shows "pay" but they are not seeing their package options first. If the button were to say "Click for Payment Options" or "Payment options", I feel that would be more customer friendly and cause less confusion when a member is making a reservation themselves.
Customer support service by UserEcho
This is a great idea. We get a lot of confused members saying why the system is asking them for $30 even though they have a package. We usually have to tell them to click "pay" and use the pay by package option. "Payment options" button instead of "pay" would be an easy solution to this
Is there any update on this?