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Auto email Customers to update their Credit Card due to declined payment

Emily Henson 7 months ago in Notifications / Email / SMS • updated by Kris Y 3 months ago • 4

When a customers credit card is declined, it would be great if they automatically received an email notification with a link to update their credit card on file to pay for their Court Fees, Etc.

Accepted
Tim Owens 6 months ago
Tim Owens 6 months ago

This is a fantastic idea!

I've approved this one.  I'll update the status once it goes to development.

Thanks,
Tim

Emily Henson 4 months ago

Just following up to see if this is in place yet?

Kris Y 3 months ago

This would be very helpful, including a notification capability to the club management (sub-admin or admin) upon decline. Any tentative timeline on this feature?

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