Ideas
+3
Waiting on Votes
Ability to Use a Signature Pad Attached via USB (Hardware Interface)
Jeffrey Sexton 2 years ago
in Integration / New Integration Requests
•
updated by Katy Kostigen 4 days ago •
3
Allow for the interface of a Signature Pad (USB Attached) from using the computer. Right now the system does not allow for a Signature pad to be used. The player can use the mouse to sign but that requires them to come behind the front desk. I understand you can use a tablet but that requires an additional login from the staff versus just simply being able to do it while already in the member profile. I know it can go to the players email address but often they say they will get to it when they can. The purpose of this is to knock out when they come in if it already hasn't been done.
Customer support service by UserEcho
Jeffrey,
While we don't have a signature pad functionality, we do have the functionality to have an iPAD or another tablet to be used for signing. I've seen numerous clubs that have these mounted on the front desk. Have you explored that?
Hi Mr. Owens, I have tried mounting an ipad for signatures, however on the user profile under waivers only signed copies will pop up, herein lies the issue. My two options are like Mr. Sexton suggested have members walk behind the desk for a signature, or have myself walk around the desk to manipulate the ipad to prompt for a signature. Now I don't mean to sound lazy, but our desk is easily 10 ft long and the process would require anyone to spend an additional 1-2 minutes per person for check in, which during a rush would hold a lot of members up. I hope you reconsider allowing external signature pads to ease business flow!