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Require Payment Before Registration for Events

Connor Ryan 12 months ago in Events / Programming • updated by Kim Lehman (Product Owner) 5 months ago • 1

We have had people at our club sign up for paid events and then proceed to not complete payment, but it still shows they are registered. This doesn't allow other people to sign up anymore as it takes up a spot. I already have the Require Payment option turned on for these events.

In short, registration should not be finalized in the system if the person has not completed payment.

Not Planned
Kim Lehman (Product Owner) 5 months ago

We will hold the player's registration for 15 minutes if require upfront payment is selected. When that window passes the player's registration is cancelled. Please reach out to support if this is not working properly.

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