
Edits to Reservations: Allow a limited number of edits to reservation date and time instead of allowing unlimited edits
Currently court reserve allows us to either turn ON or turn OFF the ability of players to be able to make edits to a reservation for date, time, court # and additional player names. Example: Players can make unlimited numbers of edits to the reservation in the above areas. EXAMPLE: Player actually wants to play from 5-7 pm on January 24th, but cannot book that time until January 14 at 5 pm--based on our 10 day advance booking window. Instead at 2 pm on January 14 they book a reservation for 2 pm January 24 from 2-4 pm. At 3 pm, they change the time to 3-5 pm; at 4 pm they change the time to 4-6 pm. And then at 5 pm they finally change to the desired time. By doing this, on the last change --going to 4-6 pm-- they have locked in the 5 pm start time so no one else can book it and no one is still able to book the time from 6-7 because it's still too early. By giving an option box for each item to be edited (date, time, court) you could then control the number of changes a member can make. Being able to set different edit capabilities for each item (time, date, court) would give flexibility for each one. Players have figured out that they can make unlimited edits and by doing the scenario above, they are taking court time from other members by front loading the reservation. We have advised that we will be turning off edit capability if it continues and admins will have to make all changes related to time as a way to control it.
Customer support service by UserEcho