Ideas
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Refund screen - can it show name of user who initiated the action?
Would it be possible for the refund screen to reflect the name of the user that initiated the refund request? Currently, it says "by admin" or "by member". If I want to see the name of the person who initiated it (my staff or even the user) I have to go to the program's audit log. This would help a lot of our investigation and we would spend less time on refunds.
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Customer support service by UserEcho
to clarify: asking for this in the "Created by" column.
Wow, yes, can't believe this has been like this. We will roll this change into another we are doing on this screen where we show the days/hours before the reservation time they canceled.