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Ability to automatically assign a no-show fee to members account & prevent booking until paid

Jasmin Ladouceur 10 months ago in Reservations • updated by Deanne Dinio 2 days ago • 2

It would be very helpful, and make things run super efficiently, if a no-show fee could be automatically posted to a members account when they no-show for their reservation. They would then have to pay this fee before they are able to make a new reservation. Right now, the work around to make this happen is administratively very heavy and time consuming. 

Waiting on Votes
Josh Weese 1 week ago
Deanne Dinio 2 days ago

We were thinking about this as well. Maybe when staff cancel a reservation, there could be a question that pops up asking if the patron should be charged a no show or late cancellation fee? Or if the patron cancels their reservation 4 hours before the start time, they get charged the late cancellation fee

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