Ideas
+13
Waiting on Votes
Update an individual package to a family package
Some members purchase a package and then their family members join later and are added to their "family" but cannot use the package because it was originally purchased as an individual package. It would be helpful if there was an option to update the package to a "family" package, instead of them having to purchase another package that their family members can use
Duplicates
1
Customer support service by UserEcho
Agree with this one. We have had to fix quite a few of these because of adding family members (after-the-fact) or simply because a staff member missed checking off the family sharing checkbox. It was save us a lot of time if we could edit existing packages OR create a sharing relationship feature at the family level - like a setting per each profile that you can toggle package sharing for each package.
We so need this .... We have had to fix quite a few of these simply because a staff member missed checking off the family sharing checkbox. It would save us a lot of time if we could edit existing packages.