+9
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Auto-cancel reservation settings need to include reschedules
Prevent refunds due to reservation rescheduling cost differences.
Example: When a member changes their reservation from 2-1 hours it is not considered a cancellation by the system so the person automatically receives a credit to their CR account. They are really canceling 1 hour of their reservation and should not be credited for it.
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Josh Weese 1 week ago
Customer support service by UserEcho