+9

Auto-cancel reservation settings need to include reschedules

Deborah Symons 2 months ago in Reservations 0

Prevent refunds due to reservation rescheduling cost differences.


Example: When a member changes their reservation from 2-1 hours it is not considered a cancellation by the system so the person automatically receives a credit to their CR account.  They are really canceling 1 hour of their reservation and should not be credited for it.