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Email Confirmations and Reminders By Event Category and Reservation Type

Allan Haseley 3 months ago in Notifications / Email / SMS 0

Our former software system allowed for us to choose PER Event Category Type and PER Reservation Type to:


1.) Send Email Reminder to customers or not to send. (CR already has option to send or not send the Confirmation Email or not, but not the reminder).

2.) Also ability to choose which Email form to send to customers for Confirmations and Reminders.

Currently ALL Customers get the same Confirmation Email and the same Email Reminder format, regardless of what Event or Reservation Type they registered for.  Since the details for a Clinic or Lesson, might need to say something totally different  than for Open Play or a Special Event. Same for Reservation Types. A Tennis Rental Confirmation and Email Reminder would be different than a Pickleball one.

Would suggest that in the Event Category setup and Reservation Type setup, that there would be a Toggle button to SEND EMAIL REMINDER Y/N and if Yes, drop down to pickup which Email Form.  And a drop down to prompt for default Email Confirmation Form.

Thanks

Allan Haseley

Pickleball Charlote