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Autopay from payment profile upon kiosk check-in

Don Happ 10 months ago in Transactions/Financials 0

We have no front desk for check-in and rely heavily on scanning in using a kiosk and code scanner. That said, we don't require payment at time of reservation for courts/lessons/events, etc. because of too many asking for refunds when they are not able to keep their court commitments. It's both time consuming and becomes costly to reverse too many credit card charges. However, not requiring payment at the registration point opens up problems of having people actually tap "Pay" upon arrival to the club, or even after play. We are left chasing the money and seeing if people paid - often having to confirm that they were actually there.

It would be great if scanning in for a payable event of any kind triggered the actual payment from a player's payment profile if payment had not already been made prior to scanning in.