+3
Not Planned

Prompt Payment Profile Creation Screen When Reserving Courts

Connor Ryan 9 months ago in Reservations updated by Josh Weese 2 months ago 1

Members are directed to payment profile creation screen when joining an event but not when reserving a court. The screen should pop-up on both.

Not Planned

Hi Conner,

I am going to mark this as Not Planned as there are a few ways to make sure the member has a card saved before they reserve a court:

1. Require Payment Profile on the Sign up form: Under Settings > Sign Up Form there is a checkbox to "Require Payment Profile", which will have them save a card on file when they initially join the organization.

2. Require Payment Profile on bookings: Under Settings > Costs there is a checkbox labelled "Require Payment Profile" that will prompt the user to save a payment profile before they book the court.

3. Require Payment When Booking Courts Online: Under Settings > Costs there is a checkbox labelled "Require Payment When Booking Courts Online", this will give the user 15 minutes to pay for their reservation or it will automatically cancel the reservation, and they will also be redirected straight to the payment page.

Please reach out to support if you need any help exploring these options and thank you for taking the time to submit this idea!

Best,

Josh

Product Owner | CourtReserve

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