- Ideas
- Events / Programming
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Ideas
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Accepted for Future Development
Figure out a way to close registrations after the first lesson of a multiple-lesson event has passed.
Dawn Bovingdon 2 months ago
in Events / Programming
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updated by Kim Lehman (Product Owner) 1 day ago •
2
We hold multiple-day events for Lessons. The lessons are sometimes 4 lessons over 4 weeks (1/wk) or 4 lessons over 2 weeks (2/wk). Presently, after the first day has passed, the other lessons are still showing on the calendar with the REGISTER button. Members can click it but it will not let them register. Since these are cumulative knowledge lessons, we want the event to show REGISTRATION CLOSED after the first day
Customer support service by UserEcho
Hi there! I know it's been a little bit since you wrote this post, but our team has reviewed this and I wanted to make sure you were aware of current function where you can already do this. But we do have some work to do to make this more clear on the user side.
In an event's setup page, when an event has a full price component there is an option below the pricing table to turn off full price registration when there are X days remaining in the event (class, lesson, program).
Example: My event has 5 dates, but i don't want players to register after the 2nd date. I would enter 3 in the box to turn off registration when there were 3 dates left. See my image at the bottom.
Where we need to improve this is on the member portal side. Currently we are not displaying a "Closed" status on the event like we do when registration has turned off x time prior to the start. The status should update to "Closed" and the button on the event list should change to "View Details". Then on the Event Details page we should show the "Registration Closed" status. We already hide the "Register" button, so it's just about making sure they understand it's closed.