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warning beep on kiosk if scanning in before the time allowed for check-in

Lance Reinsma 2 months ago in Attendance / Check-in / Kiosk updated 2 months ago 5

when scanning in at the kiosk and there is a time set that the player cannot check-in, i.e.. 2 hours or more ahead of time, and if they do, I am requesting they get a warning beep with maybe a red X letting them know they need to scan in closer to their event time.

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Hi Lance, 

We do this, but because you have Attendance Tracker enabled, it's falling back to tracking their attendance instead of providing the negative message that check-in is not allowed at this time.
When using Check-in Kiosk & Attendance Tracker, the kiosk will look for eligible reservations/registrations to check-in for. If none are found, it will fallback to the Attendance Tracker recording their foot traffic. There's a customized message you can update for this message on the kiosk. Their failed check-in is recorded on the Check-in Report. 

You don't need to run Attendance Tracker and Check-in Kiosk to have check-ins work. If you don't need to track foot traffic, i highly recommend disabling Attendance Tracker. 

Please confirm the steps to make it play a warning beep when a player scans in too early or without a reservation/event.

this worked; however I lose the ability for the front desk to verify check-ins on their screens. and also see if they have unpaid dues, etc... 

I would have a kiosk at the front desk if I could see those 2 items: "unpaid fees" and "suspended/inactive" memberships

This is still a gap in CR because you have to choose between the buzz meaning "reservation/event not found" or "fees due".

Both of these are error conditions and I would prefer this not be an exclusive choice. Hopefully your team can adjust this!

Would sure be nice if check in kiosk also has these options!

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Ditto --- on having the kiosk have the option of "amount due" and "inactive/suspended membership"