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Accepted for Future Development

Show the time someone cancels their event registration

Julie Cass 2 months ago in Events / Programming updated by Kim Lehman (Product Owner) 2 months ago 1

I believe almost all clubs and pros have a 24 hour cancellation policy--you are charged if you cancel less than 24 hour before an event.  Right now you can see who cancels from an event and the date they canceled, but you cannot see the time they canceled.  Please add the time they canceled so people are billed correctly.  If they cancel at 9 am for an event the next day at 7 pm they would not be charged, but due to only seeing the date they canceled they would be charged.

Tagged for Prioritization
Accepted for Future Development

Hi Julie, we will look to add this to the "Canceled On" column in the cancellation tab of the event.

This can be seen in the Audit Log in the meantime. 

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