+2
Accepted

Allow for EMAIL OVERRIDE when creating new member OR allow OTHER ADULT to not have email requirement

Beverly Raelson 3 years ago in Settings / Configuration / Permissions updated by Tim Owens 3 years ago 2

The email requirement for new members has become a big hassle. 


If I have email required unchecked in the settings then my staff (and online users) accidently create multiple profiles for the same person. When multiple profiles occur for the same person it becomes a mess. One profile will have the credit card on file, the other won't. One will have the membership assigned to it, the other won't. And so forth. 

If email IS required to create add a member, then people who share the same email address cannot be added to the system. 


Solution: allow the OTHER ADULT option when adding someone to a family to be the same as a CHILD, wherein no email is required 

OR

Allow for an override when adding a member and an email address is not possible.

Accepted

Beverly,

We agree with you on OTHER ADULT where we won't force an email on that family role just like Child.  

What we could do is also do a soft duplicate check to show the staff member that this person with this name may already be in the system.