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Support Free Memberships in the Mass Update Dropdown

CRBooking Support 2 months ago in Memberships • updated by Alexander Kellar 2 days ago • 1

We need the ability to perform mass update tasks such as Cancel or Change/Assign Membership on free memberships but currently we only see our fee-based memberships on the list that we can apply actions to.  Could you expand this list?

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Alexander Kellar 2 days ago

I second this. I have a new free Senior Membership with discounted rates. I want to move a select group of members, who qualify, over from the regular free membership option to the new Senior option. There are only 60 members that I am trying to move over and wanted to use the Mass Update function to do this, rather than going into each account individually and making the update. 


However, after reaching out to live support, I was told I cannot make the change, but it could be done on the back end at an additional cost. I shouldn't need to pay additionally to have someone do a task I could/should be able to handle, especially when a function exists for it and is admin facing. Access needs to be given to admins to make these changes. Making a function that is built for this, but not allowing access to it is very frustrating. I had to resort to searching each member and individually make the change to their accounts, but would have taken 5-10 if the mass update option was available.

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