Reservation Edits within a Timeframe
Ideally, we would like to allow our players to have the ability to edit the date and time of their bookings, if they need to when it's not within 24 hours of the start time. Under Settings>Booking Settings>General: there is a button: Don't allow reservation edit if less than X hours till Reservation Start. Ideally, rather than just lumping in all the different types of reservations edits (type, date, time, court, players), this button could be broken into 1.) Don't allow reservation edits of date/time and 2.) Don't allow reservation edits of type/court/players. Not allowing reservation edits to date and time at all will likely mean an increase of work for our front desk team, while having to restrict edits to players is also upsetting some of our members as they do not know who they will be playing with until the last minute. Ideally creating a button that breaks the type of reservations edits allowed within a timeframe separated by date and time, and edits of players/types/etc. would ensure members can not circumvent our 24 hour cancellation policy yet also give them flexibility to adjust booking with who they are playing with.
Customer support service by UserEcho