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Remove X Days Past Due grace period field from One Time Price Memberships and/or Create an Initial X Days Past Due grace period field.

SLPCC Web Admin - Mike 3 weeks ago in Memberships • updated 2 weeks ago • 2

The dev team should not display the X Days Past Due for a One Time Price membership as it led us to believe we had set our membership up to allow for an INITIAL Grace Period for Pay by Check members to mail in their payment...only to find that that field is only setup to allow a RECURRING membership a Grace Period.

This field did not stop the system from immediately setting the new One Time Price Membership status to Expired and instead stopped loyal existing members from being able to continue playing.

Waiting on Votes
Kim Lehman (Product Owner) 2 weeks ago
SLPCC Web Admin - Mike 2 weeks ago

Thanks Kim!

We did find a workaround that might be worth adding to the Help page, thanks to the tooltip advising that by changing the current One-Time Price Membership to the Future one to postdate the new Membership out far enough that it will not Expire for a couple weeks.

This only works until the end of June when our current season ends and the new one begins... ;)

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