+3
MembershipPackages/ Settings
I just started new membership giving 8 free hours a month for booking. They started their membership in the beginning of the month and used all the hours; They just got charged yesterday for their new monthly membership... but they can use their free hours for the new month purchased. Im told it doesn't automatically update when they purchase the new month.
Customer support service by UserEcho
The package is set to be renewed at the start of each calendar month when associated to a membership and Had this issue with guest passes and would be nice if it would generate with the billing cycle instead of the start of the month