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Completed

Membership Rules that conflict w/in a Reservation

Christi Nielsen 4 weeks ago in Memberships updated by Cali Slaughter 1 week ago 1

We have VIP memberships which have benefits that other memberships do not have. One is that our VIPs get 4 free guests per month, however our other memberships do not get to bring guests. All of our membership settings are set correctly per the above. However, when a VIP member tries to add a guest to their reservation, and others on that reservation have different membership types, the guests are blocked from being added. This makes it impossible for our VIPs to be able to manage their own free guests and it would be nice to see this rectified

Each membership type has its own set of rules but this is irrelevant if the rules don't apply per membership within a single reservation.  Thank you for your consideration.

Completed

Hi Christi,

You should be able to do this already via the "Restrict Days in Advance to Booking Member Only" setting (found under Settings > Booking Settings > General). Please see a screenshot from my test environment below.

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Enabling this setting for memberships where appropriate, this will bypass the day(s) in advance set for additional players.

Please let us know if this does not resolve your issue!

Thank you,

Cali Slaughter

Director of Product | CourtReserve.com

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