Suggestion to Improve Family Account Email Handling

Hello CourtReserve Team,

Recently, I was contacted by a few players who did not recognize reservations that had been made under their names. I found this unusual, so I decided to investigate.

One of the players mentioned that the reservation appeared under a friend's name, which led me to believe the issue might be related to the Family Settings feature. My understanding is that when someone is added to a family account without registering their own email address, and that person later adds a second organization to their app, the system may incorrectly associate the primary family account holder's email address with the second person's account.

This behaviour can create several issues, especially when an email address is linked to an account that does not actually belong to its owner. One of the most significant consequences is that the person who made the reservation may never receive notifications about important changes, such as modifications or cancellations, because those notifications are sent to an email address they do not have access to.

As a possible solution, I believe CourtReserve could verify whether the account attempting to join a new organization has its own email address associated with that user ID before allowing the organization to be added. This additional validation could help prevent email addresses from being unintentionally shared across different user accounts and reduce confusion for both players and administrators.

I hope this feedback is helpful, and thank you for your continued work on improving the platform.