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Ideas
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Refund Refusal info
When we refuse a refund, we have the ability to enter a reason why, but that reason can't be accessed. I would like that to be attached to their account, or at the very least, be able to see it when I search out the refusal.
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Customer support service by UserEcho
this is very important as i had a member ask me why i refused a credit refund and I now do not have proof or access as to my reason why
In total agreement here. I have put this in the queue to get done in the next week or so!