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Accepted
A way to put a staff alert on a client, so any staff know there is an issue to be addressed (so staff can see but client cannot)
A client without proper payment method on file. A client that is repeatedly rude or confrontational. A client that owes. Needs to be seen in the app as well, so a coach checking in a kid can know to send kid/parent back to the desk for payment info or whatever.
Customer support service by UserEcho
Stacey,
Kinda like a "Problem Account" flag that you can set on the admin side. I like it!