Your comments

Hi Curtis,

Thank you for your submission. The Product Team is actively working on a solution for this. The initial implementation will include:

  • automatically flagging potential bot activity for reservations (based on unusually high volume of reservation attempts, rapid-fire submissions, and multiple actions in <1 second)
  • ability to implement member-level or global-level CAPTCHA for reservations
  • outlining reservation activity/potential bot activity at a member-level and in a global bot detection audit log

Admins will be responsible for determining how best to proceed, such as reaching out to the member to let them know that bot activity has been detected, implementing CAPTCHA for members based on findings, etc. I will make sure to document your feedback, to be considered in potential future iterations.

The Product Team will provide updates as this progresses. We anticipate conducting a beta period for this functionality soon.

Thank you again for taking the time to submit this idea.

Thank you,

Cali

Hello!

If your organization reaches 1,000 members, the Members List switches to a look-up only search—you’ll no longer see a full list of members and can only search by name. This change is permanent, even if your member count drops below 1,000.

To view a full list of members, you can use the Members report.

Image 377

In the future, we will be adjusting these grids to accommodate full lists, without limitations. In the meantime, please use the Members report as needed to pull a full list of members. 

Thank you,

Cali Slaughter

Hi David,

In speaking with our Customer Success team, they have already provided you support on this issue. If you have any remaining issues with the app, please reach out to support, and they will gladly assist.

Thank you,

Cali