Requested by Dave Ganim at Pickle Shack - wants to have an "Email" field for guests in addition to the phone number field, and have an option to require it. 

Allow the option to remove the # registrants from Events, as you do not always need registration for each events and this can confuse members.  And also the ability to add custom messages to reservations or events to be viewed by the members, with the ability to add hyperlinks to alternate sites, if necessary.

When booking a lesson, it would be great for any notes written in the "Display Message for Schedulers" to be included in the confirmation email that is sent to the instructor. Or, it would be helpful to be able to add a message to the confirmation email in case there are special instructions. 

Add the "red dot" reminder that something requires attention to the refunds tab on the left nav bar. It would ideally show on TRANSACTIONS and then on REFUNDS as well so it could be seen without having to expand the TRANSACTIONS tab.  This red dot would be similar to the "To do" notification red dot. 

Would be great to see the NEWS section that is visible on a desktop also through the APP.

Auto membership dues should not be a global setting. It should be by membership type. Annual membership do not always renew or they may change the membership type when they renew, so having the annual dues come out automatically is not customer friendly and causes additional work for admins. 

Hi there. We are moving from PlaybyPoint and they created a "door unlock" button and put the pin code behind this button (so players didn't need to enter a code, they would just click the button and the door would open). We liked this functionality, can you please look into adding it instead of everyone have to punch in a code? It also wears down our keypad at 90% increase rate from how it's being used now with PlaybyPoint.

If I want to allow a certain number of free reservations of a specific reservation type, I cannot do that without allowing it for ALL reservation types unless I create a new membership. But I want all my memberships to be awarded this benefit of having up to 5 FREE reservations a week of a specific reservation type and be able to limit it to a certain number of hours.

Our membership is organized around families - with one or more adults and zero or more children. I suspect this is fairly common. We have had requests from members for a calendar view of some sort that can show a primary adult family member a calendar view that includes all the events/registrations/bookings for the entire family in a single view, and in addition, a full-family ICS calendar feed. Maybe even a Widget. This is currently not possible, and makes family planning difficult and cumbersome, having to manually examine each individual family member's bookings separately. We currently do now allow our family's children to book; parents must do so on their behalf.

Currently, all the Reservations Discounts applied to memberships are for ALL reservations. As an admin, I cannot specify certain reservation types that they apply to. As a larger facility with tennis, pickleball, golf, etc. this means that I cannot do a "Tennis Only Membership" or "Pickleball Only Membership" that allows those members to get free court rentals for those specific types of courts or reservation types. 

Need to be able to edit a posted transaction. Example a POS item was sold with no sales tax in error. Need to be able to edit the transaction to add sales tax so that we can report properly to the state

Love the capability to run leagues on CR. However, many features need to be added. Most helpful would be to add the same features that are available for programs. Specifically, I would like leagues to show up as a program (in the calendar, as a program/event filter with a sharable URL, in a player's registrations, etc), I would like to be able to assign instructors to run them and have those hours counted in their instructor hours for payroll purposes. I'd also like them able to be prorated for billing, the list goes on. Basically I'd prefer for them to behave just like any other program. 

When people click on the Public Booking link, the ability to add a customized message for them (at the top, when they arrive at the public booking page) would make it very user friendly when searching for specific events. It would also eliminate any confusion for folks not familiar with court reserve.

Please add some kind of unpaid league fee notification upon checkin.  Every other option shows unpaid fees except for leagues.  

CR Events allow for registrants to bring guests (love it!). The system includes limits for total guests by event date (fine) and membership level.  We would like a limit by registrant, which is the most useful and logical control.  For exmaple, members can bring 2 guests maximum to an Open Play.

post manual credit-CR.pdf

Include the waitlist to these event restrictions. Example: if a person puts themselves on a waitlist for an event at 9:30am, and then puts themselves playing in the next event that starts at 11:00, the restriction should include the waitlist so that they do NOT get autoregistered to the 9:30am event. In addition, if the waitlist could be added to the event window booking that would restrict players from playing back to back

For a seasonal contract, creating a way for members to add names of those joining them on contract and then sending back to us. The form would also show us how they would like the contract to be divided for billing. Ideally, when the form is sent back, the court automatically uploads to reflect the court day/time and the court owner name. 

The language on the memberships information page on the portal right now reads, "Reserve up to xxx days in advance." But that only applies to court reservations, and we have different booking windows for our drop-in sessions and other events/classes. I would love to be able to edit this language to make it more clear (or hide it entirely). No need for it to be hard coded.

We don't want players to be able to reserve more than one court a day under their own name. But we want a player to be able to play a second (or third) time that day on someone else's  reservation. Not possible under current settings. 

We need the system to count both events and reservations to apply restrictions set for uses per day/week to meet our policies.  

Currently CR only counts reservations.  

This sets up situations when a player can book a reservation from 7-9 am (during prime time) and also sign up for an event from 9-11:30 (also Prime time) thus using a court for 4.5 hours in one day.  Our members are not charged by the court, this is included with our full membership level so we need restrictions, not incentives for them to monopolize the court times.  

Make it automatic that any changes in a reservation (dragging as well as a manual) should get an option to automatically send emails. Dragging it doesnt email any of the members and a manual change you have to click a box in order to notify them, where it should be automatic.