As a club manager, I want to send a thank you to the players who played with us to improve their experience further. I want to write a custom email that will send after an event, court reservation, or another type of session a member signs up for. I want to set the duration of time the email is sent (for example, send one hour after event ends). I want it to send to all the players who attended the session.

How might I use this?

- To promote future events or court reservations

- To promote products

- To promote giving us a review

- To educate with follow-up coaching material

This feature will increase conversion for more players to sign up for more events, court reservations, and more.

Having ability to create a dynamic membership group based on defined custom fields. In our sign-up form, we have several custom fields for members to express their interest in league play or socials or similar. Having a dynamic list of members that responded (filled in) and be able to create a membership group with specific criteria based on custom fields would be a nice feature.

Have the ability to set reports to run with pre-set parameters on a specified schedule that are then automatically emailed out.

Half of my members want to be able to see who is playing on the courts around them (helps with organizing big groups) when looking at the schedule. The other half of members would like their names to not show on the other members schedules. 

Can the members have an option to hide their information on the schedule when booking courts? Much like an admin can select 'Hide on Scheduler'. 

Add the same sort of Cancellation Penalty tracking that exists for reservations to Events.

require players to put their guest's email into the court reservation so that an automated confirmation email with the guest waiver/check in instructions can be communicated (for liability reasons).

When will the league functionality be avaulable for tennis? 

Some members purchase a package and then their family members join later and are added to their "family" but cannot use the package because it was originally purchased as an individual package. It would be helpful if there was an option to update the package to a "family" package, instead of them having to purchase another package that their family members can use

many of our players would like to sign up for a league and play with the same person every week, and get scored as a team. We also want to run doubles tournaments and events with the same team members. 

With many pickleball programs being drop-in play, can the kiosk allow member to register for a "drop-in" event as well as check in for that event at the same time?

Auto generate a list similar to the "Refund Request" list from event/reservation withdrawals, only this list would be a report of "no shows" so that we can decide whether to assess a penalty that we have announced prior as the cost for not showing up for events.  When people no show it severely affects the quality of the event for the other participants.

Make it so members can add their bar code to their wallet app so they can bring it up like a concert ticket to make checking in easier and quicker.

I'd like to suggest adding the ability to prevent a member from registering for an event at the same time they have an active court reservation, or vice versa. Folks can't be two places at once (an Event and a reserved court) and we don't have the staff to monitor where they are and who is using their reserved court. Thank you.

The current public membership page lacks the filter functionality found on the events page. Implementing this would enable customers to narrow down available memberships, rather than scrolling through all options. For instance, they could filter by Monthly vs. Annual, Sport, or Individual vs. Family memberships. Alternatively, adding tabs to the memberships page to group memberships by specific categories would also be beneficial.

We're aiming to add a feature that allows assigning an instructor to a booking in multiple time slots. For example, we may want Coach Michael to attend an event from 11:30 AM to 3:30 PM, but with a break between 1:00 PM and 1:30 PM. In this case, we'd like to add him once for the 11:30 AM to 1:00 PM slot and then again for the 1:30 PM to 3:30 PM slot.

We serve food and drinks at our facility and we need a way for the customer to add a tip to their bill.  Also, there are times that instructors are given tips but there is no way to add those either.

In Tennis doubles we need multiples of four players  for a court so if you signed up as the 13th person you may not play. Unfortunately members see the registrants in alphabetical order  versus order the registrants signed up so they do not know if they are the 13th, 14th 15th player and possible won't play. 

I do realize the admin can see in registration order but it does not help players 

Yesterday, I had a member who paid two months of membership (May and June), and asked me to put her membership on hold for the month per June 30, since she would be traveling all of July. So, I wanted to suspend her membership per July 1, in order to avoid she would get the remainder of payment, which will be send 5 days before the payment date. However, I was told by the live support that this is not possible. I need to suspend the membership on the actual day that it has to be suspended. Unfortunately that means she will receive the reminder, and I will probably forget in 2 months that I should suspend the membership of one of my members on July 1. 

Therefore, I would like to see the possibility to suspend an account on a certain date in the future, and maybe give the possibility to add a date to reactivate it again.

I would like to have members be able to add a credit to their own account from their credit card instead of having multiple small charges for each time they come in to play.  I think it would make it easier for members to keep track of the money they are spending,

Right now events can be filtered by Categories, Dates, Day of the week, Time of the day, Events types. But if someone is looking for events for a certain age (for example, 6-year-old kids) they have no way of doing that. Can this be added?

As an admin, I would like to know how my courts are being used and how full my classes/events are without having to constantly check. I find that I just end up missing things. I would like to set alerts based on certain conditions. The ones coming to mind now are if on the court utilization 'heat map' any time slot gets over 90%, or if any of my classes fill up over a certain percentage (or reach a certain number of spots remaining). Currently our club rents court space and also has classes. This would help me see when the courts are either full of rentals so I can decrease the class size to allow more court rentals, or conversely increase the class size if it is already full and we have courts available. Thanks.

The idea here is to build the ability to set up custom schedules for an instructor and/or ball machine.