Your comments

Hi David,

I am going to mark this as Not Planned - currently the instructor's name does display with the event on the event list, on the event details page, on the member's My Bookings page, etc.

If there is a specific view that your member's are requesting the instructor name please let us know!

Best,

Josh

Product Owner | CourtReserve

Hi Julie,

I am going to mark this as Not Planned as this sounds like you will just need to add a reservation or lesson type labelled "Clinic" that is not public to your members so only staff can use it.

Please reach out to our support team if you have any questions!

Best,

Josh

Product Owner | CourtReserve

Hi Jay,

I am going to mark this as Not Planned as you can do this using the Discounts feature.

You can give your members a set number of free hours using Discounts, and then after the Discounts have been used up they will revert back to their membership's court pricing.

Please reach out to our support team if you have additional questions on this!

Best,

Josh

Product Owner | CourtReserve

Hi Conner,

I am going to mark this as Not Planned as there are a few ways to make sure the member has a card saved before they reserve a court:

1. Require Payment Profile on the Sign up form: Under Settings > Sign Up Form there is a checkbox to "Require Payment Profile", which will have them save a card on file when they initially join the organization.

2. Require Payment Profile on bookings: Under Settings > Costs there is a checkbox labelled "Require Payment Profile" that will prompt the user to save a payment profile before they book the court.

3. Require Payment When Booking Courts Online: Under Settings > Costs there is a checkbox labelled "Require Payment When Booking Courts Online", this will give the user 15 minutes to pay for their reservation or it will automatically cancel the reservation, and they will also be redirected straight to the payment page.

Please reach out to support if you need any help exploring these options and thank you for taking the time to submit this idea!

Best,

Josh

Product Owner | CourtReserve

Hi Nicole,

I am going to edit this idea to only be about including a note when you change a reservation, you can already include a note when cancelling a reservation using the Reason field.

Thank you for submitting this idea!

Best,

Josh

Product Owner | CourtReserve