Your comments

I had a sub-admin reschedule an event and the players on the waitlist were not moved with the event. I asked AI A & itI stated wait listed players are not moved. I was surprised as this was not the case in the past. I entered this Idea and then decided to test. 

As usual, the wait listed player(s) are moved when rescheduling an event. 

Here is the AI discussion. Ai was confused between reschedule a player vs reschedule an event.

Me: When rescheduling an event and players are on the waitlist, is it possible to reschedule the waitlisted players as well as the registered players?

AI: Not automatically. The reschedule tool is for moving a player’s existing event registration to a different event date, and it’s done per registrant from the event’s Registrants list. .Waitlisted players are not registered yet, so they won’t be included in that reschedule flow. To get them onto the new date, you’d first need to register them from the event date’s Waitlist tab (using Register to Event), then reschedule them if needed.

AI works very well for the most part. This answer is misleading. 

Dave

Tim,

I tried the Fixed Duration. I like the ability to add several different time slots. I find the FD functionality restricts the reservation time duration for the specified time segment. It does not restrict when the reservation type can (& cannot) be reserved.

My idea was not clear. The suggestion is to add time segments to the schedulers which restrict the reservation type to the time interval selected

I need to rethink the suggestion on Primetime. Caveat: I have no idea what is involved in the programming..

Currently in order to see what reservation types are restricted by Prime Time the Admin needs to drill into each reservation type to see if Prime Time is enabled. Then check the Prime Time setting to see when it is restricted. To see the time available to reserve you need to reference the scheduler(s)

In order to centralize this functionality what if the schedulers are 'Boss" where an Admin can easily view/modify the reservation type.

  • Reservation time segments
  • Authorized memberships/groups
  • Prime time segments
  • Override Time In Advance a Court can be Booked

Here is an Example:

Club Reservation Restrictions

  • Mondays
    • 8:30 – 11:30. Pickleball singles-  Prime Time
  • Tuesdays
    • 8:30 -11am. Pickleball singles - Prime Time
    • 5-8pm Pickleball doubles  - Prime Time
  • Wednesday
    • 5-9 PM. No PB singles or doubles

Here's a thought

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We are finding that members are not seeing Global Announcements (GA) or are late reading them.


A GA option to escalate to important resulting in a user having to acknowledged the GA before they can access the App is useful. The pop-up should not only appear when a user logs in but also whenever the app is launched.

This would be very useful when immediate action is required. I.e. closing courts due to weather, last minute schedule changes/ cancellations.

Thanks MoorePark Booking for inputting this idea as I was just about to input. I would upvote this but I'm out of votes. :-).

So many great ideas. 

Great idea Sharon! We are having issues with members canceling and then the event ends up with only 3 players on the court. Totally agree. Unfortunately I'm out of votes!

Increase the functionality of CR mass emails. 

  1. Email Templates - templates have many applications. Useful options - the ability to store logos such as sponsors or affiliates in a header or footer section. Specific verbiage that is often reused, signatures, url's & pics all come to mind
  2. Email History - the history was a very good add. The ability to open previously sent emails to modify (verbiage and recipients) and then "Send Again" would be useful.

Great work CR Team!

Great idea. 

The ability to customize the Welcome email with Club info such as new gate code, updates etc would be advantages.

The Welcome email is currently restricted to members that have not logged into CR.

Add the functionality to identify & choose members that purchase a membership (irrespective if they have or have not logged into CR) to receive this email to ensure all purchasers receive relevant info. Also adding the functionality to choose/deselect any members for the distribution list would improve the functionality & application