Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
The Process
To ensure that everyone understands the process the Product Team follows when reviewing/addressing submitted ideas, below is a breakdown of statuses:
- Unmarked: This is the initial status when an idea is submitted. The Product Team will review all submitted ideas to determine how best to move forward.
- Internal Review: The Product Team will review the submitted idea to determine scope of the request. A Product Owner (PO) may reach out to you for more detail.
- Not Planned: If the Product Team determines that the idea is not valid or is not something that aligns with Product goals, the idea will be declined/marked as not planned.
- Waiting on Votes: After the Product Team decides to move forward with an idea, this status will be set to allow time for others to vote on the idea. Ideas will be kept in this status for 90 days, as this will allow for enough time to garner votes and for the Product Team to better understand priority based on the number of votes received.
- Accepted for Future Development: Once the idea has been reviewed, discussed with the submitter (as needed), and prioritized by a PO, the idea will be accepted for development in an upcoming sprint. The timeframe for development will be determined based on other existing priorities/team capacity.
- In Progress: When the idea has been estimated, the idea is considered in progress.
- Beta: If the idea requires a beta testing period, this status will be set. This remains the status until Beta testing is completed.
- Completed: Once the idea is released to Production, the idea is considered completed.
Throughout the process outlined above, POs will provide updates to keep you in the loop.
Thank you for being an essential part of the CourtReserve community!
Booking restrictions that only include reservations made by the member
Schedules/Sessions inside of an Event
Add ability to show a custom member field on the scheduler and have a icon to depict it exists. Example (Locker #)
This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.
When deleting anything in settings, specify what is being deleted in confirmation modal.
I accidentally deleted a custom rating that was being used as a reservation restriction on hundreds of recurring events thinking I was deleting something else. I must have clicked the wrong button but didn't realize it until it was too late. I would also like to suggest having us type a word like "delete" before submitting especially for system settings.
COURT USE ALLOCATION TRACKING
We need the system to track and limit the TOTAL number uses including the combination of event sign-ups and reservations. Currently, court use allowances are only able to be tracked separately which doubles what players should be able to use. Can we get this functionality soon??
Setting default selection for custom ratings.
We have hidden custom ratings so we would like to request a default of "no rating" selected when users create a new account.
Better documentation describing each Permission and any effects for turning on or off
For Sub-Admins there is a long list of permssions, with little to no documentation on what they mean or what effects happen when they are either enabled or disabled.
Require Member Name When Admin Book Private Lesson
Hey there. Simple one, I would love if admin had to list a member name when booking a private lesson. As it currently is, tennis pro admin can reserve a court without a member name. The fix on our end would be stopping admin from reserving courts just for the sake of holding courts.
Prevent players from double booking themselves
We have several players who book simultaneous reservations - ie - private court & Open Play during the same time period. It seems like it would be great to have the ability to prevent players from doing that.
Require email address when adding a Family Member
Currently players can add another player to their family account without providing an email address for them. This becomes a waiver issue - players who are added by another member and are over 18 do not have a waiver on file and they cannot associate the waiver with their account without an email address.
List membership type on New Reservation staff notifications
When notifications of new reservations are emailed to admins, it would be helpful to see the membership type next to each player's name.
Corporate Membership
We are using family to administrate a corporate membership of 30 enrollees. It's only $100 plus court fees. But if we could make it $100+$5/enrollee it would be $250. Then a company with 10 would be $150 monthly and we would have scale.
Customer support service by UserEcho
