Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
The Process
To ensure that everyone understands the process the Product Team follows when reviewing/addressing submitted ideas, below is a breakdown of statuses:
- Unmarked: This is the initial status when an idea is submitted. The Product Team will review all submitted ideas to determine how best to move forward.
- Internal Review: The Product Team will review the submitted idea to determine scope of the request. A Product Owner (PO) may reach out to you for more detail.
- Not Planned: If the Product Team determines that the idea is not valid or is not something that aligns with Product goals, the idea will be declined/marked as not planned.
- Waiting on Votes: After the Product Team decides to move forward with an idea, this status will be set to allow time for others to vote on the idea. Ideas will be kept in this status for 90 days, as this will allow for enough time to garner votes and for the Product Team to better understand priority based on the number of votes received.
- Accepted for Future Development: Once the idea has been reviewed, discussed with the submitter (as needed), and prioritized by a PO, the idea will be accepted for development in an upcoming sprint. The timeframe for development will be determined based on other existing priorities/team capacity.
- In Progress: When the idea has been estimated, the idea is considered in progress.
- Beta: If the idea requires a beta testing period, this status will be set. This remains the status until Beta testing is completed.
- Completed: Once the idea is released to Production, the idea is considered completed.
Throughout the process outlined above, POs will provide updates to keep you in the loop.
Thank you for being an essential part of the CourtReserve community!
Booking restrictions that only include reservations made by the member
Schedules/Sessions inside of an Event
Put the name of a saved report at the top of the report
Not sure if this is feasible, but when a saved report is loaded and run, would it be possible to show the name of the saved report at the top, so that when we have multiple tabs open with report results, we can tell them apart?
Add ability to show a custom member field on the scheduler and have a icon to depict it exists. Example (Locker #)
This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.
Lesson "approve" or "decline" prompted even when staff schedules lesson
When a member schedules a lesson, the Instructor has to "approve" or "decline".
When a staff member schedules it for a member, it does not prompt the instructor to "approve" or "decline" the lesson.
We are requesting that this functionality be added.
Post Fee with a Future Payment Due Date
We have the need to Post Fee with a Future Payment Due Date. We allow a member to pay their initiation dues or membership dues on a custom payment schedule.
For example, a member wants to join and we don’t bill them their initiation dues all on Day 1. We break the payments up and even the first payment can be a date in the future.
At the point of doing a Post Fee in Court Reserve, there is no ability to specify a date. However after creating the Post Fee, there is an ability in CR to edit the date downstream but it would be easier if CR allowed the date to be entered upstream.
Lockers
Create a module that will manage rentable lockers at a facility. The module should keep track of which lockers are reserved/available, and the locker combinations for all lockers.
Notify club/admins if event registrant has no membership at the time of the event
An option to notify club/admins if a registrant does not have an active membership at the time of the event. They may have registered for the event when they were a member, then by the time of the event, they may have expired.
Single Auto-Generated Code For Events
It would be nice to have an option to have just one code for an event. As of right now unique code is generated for each individual date of the event.
"mail to" link in HTML editor
I understand you are using a packaged app for the TML editor but it would be great if there were a button to set an email "mail to" link like there is for hypertext links. It is time-consuming and laborious to have to go in and edit the HTMP code each time I need to add an email link.
Admin notification for court closures
Can admins be notified when courts are closed? Love that members with reservations are emailed when we need to close our courts due to inclement weather. Would like the option to include admins on these emails so they can more easily track what is happening at the branch level. Maybe as part of the notification options?
A way to approve previously declined members
A way to approve previously declined members that have now met approval criteria.
Calendar view, Widget
Can you please make the calendar view only show the dates for that month or at least gray out dates that belong to the month before and after. People get confused easily and if the top of the calendar says, for example, November, then they think all dates are for November (even if the date belongs to the month before or after).
"Sandwich time" error message suggestion
I would like to recommend that the error message that is created when someone tries to book a court but runs into the "sandwich time" violation be updated to something more solution-oriented, like:
"This reservation would create an unbookable window of time on this court. You may either extend or shorten your reservation to continue with a reservation on this court."
Customer support service by UserEcho
