Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
The Process
To ensure that everyone understands the process the Product Team follows when reviewing/addressing submitted ideas, below is a breakdown of statuses:
- Unmarked: This is the initial status when an idea is submitted. The Product Team will review all submitted ideas to determine how best to move forward.
- Internal Review: The Product Team will review the submitted idea to determine scope of the request. A Product Owner (PO) may reach out to you for more detail.
- Not Planned: If the Product Team determines that the idea is not valid or is not something that aligns with Product goals, the idea will be declined/marked as not planned.
- Waiting on Votes: After the Product Team decides to move forward with an idea, this status will be set to allow time for others to vote on the idea. Ideas will be kept in this status for 90 days, as this will allow for enough time to garner votes and for the Product Team to better understand priority based on the number of votes received.
- Accepted for Future Development: Once the idea has been reviewed, discussed with the submitter (as needed), and prioritized by a PO, the idea will be accepted for development in an upcoming sprint. The timeframe for development will be determined based on other existing priorities/team capacity.
- In Progress: When the idea has been estimated, the idea is considered in progress.
- Beta: If the idea requires a beta testing period, this status will be set. This remains the status until Beta testing is completed.
- Completed: Once the idea is released to Production, the idea is considered completed.
Throughout the process outlined above, POs will provide updates to keep you in the loop.
Thank you for being an essential part of the CourtReserve community!
Booking restrictions that only include reservations made by the member
Schedules/Sessions inside of an Event
Add ability to show a custom member field on the scheduler and have a icon to depict it exists. Example (Locker #)
This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.
members list
It would be great if there was a way to customize how many member records is showing on members list admin page. Right now it is limited to 20 records and goes into pagination after that. Maybe just add an option to "show all".
Grey out system user notifications that are not available to subadmins
Subadmins have the option to opt in/ out of certain system user notifications that are only sent to admins (for example, new account approval request notice). This can make it confusing for subadmins who believe they are opted in to receive those notifications but never do, since they are only sent to true admins.
Cancelation Policy Default for Court Closures
Currently the dropdown for Cancellation Policy defaults to No Cancelation. We always want to have Cancel Court Reservations Only to be selected but because the default is No Cancelation, our monitors often forget to change this. It would be nice if we could specify as a setting which default is set for this dropdown so that our monitors don't have to remember to make the change.
GROUP Names as Reservations Holders notifying all players.
For example, we have 7 teams that have practice courts weekly. I would have to input each team members name into the reservation. Being able to state a GROUP NAME as the reservation holder.
Reservation confirmation emails should include barcode for members to check in at kiosk.
display event price on event widget
It would be great to see pricing on events -- we sponsor a lot of free events for members, and want them to know that these events are included in their membership.
click anywhere in event "bubble" to link to event
It would be great to be able to click anywhere in the event "bubble" to link to the event details (and possibly sign up). This would also help conserve real estate on the screen.
Add a way (admin interface) to modify what inactive members can see in member portal
Right now inactive members with assigned but unpaid membership can see all interfaces as active (paid) members can see with the same type of the membership. One example is court booking interface. Unpaid members are not able to use it but it would be great if they also couldn't see it.
Need a way to modify it using admin options, maybe a separate interface to edit everything inactive members can do/access.
Notification to members registered to an event if another member withdraws.
Either notify all the other members already registered, or a single member of our choosing, not necessarily a staff member.
Change Cancel Button Text
This is a relatively simple one but please change the "Cancel" button text to "Cancel Event".
To a lot of people "Cancel" means to stop doing what you are doing and don't save the changes.
I've had a couple of people delete entire events because they thought they were "Canceling" their current operation and not the whole event.
Thank you.
Customer support service by UserEcho
