Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
Thank you for being an essential part of the CourtReserve community!
Discounting
Booking restrictions that only include reservations made by the member
Schedules/Sessions inside of an Event
Billing Occurring Even Though a Member Cancels Their Membership
We set our Membership Dues Notification to be 7 days, thinking the member would get an email 7 days prior to the due date, so if they cancelled their membership, or changed it, they would not be charged on their due date. However, Justin indicated that CR has set its Membership Dues Notification date to be simultaneously the same as the Billing Cycle getting generated. As such, if someone cancels their membership, it is still going to show a balance due, and an Administrator has to go in and manually cancel the membership dues. We would prefer, that the Billing Cycle not be tied to the Membership Dues Notification. The Billing Cycle should stay as the next due date, so if a member goes in and cancels their membership within that 7 day email notification timeframe, they will not be charged for that upcoming billing cycle. This would remove the need to have to manually void that transaction.
Put the name of a saved report at the top of the report
Not sure if this is feasible, but when a saved report is loaded and run, would it be possible to show the name of the saved report at the top, so that when we have multiple tabs open with report results, we can tell them apart?
Add ability to show a custom member field on the scheduler and have a icon to depict it exists. Example (Locker #)
This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.
Remove Chat button for Organizers
The Chat icon at the bottom is VERY helpful for us as Admins, especially as we just get started with the system. However, for all of our Organizers (student staff members), it's distracting for them. I also wouldn't want our student staff chatting to your team with questions that we would/should be helping them out with and you don't need to have clogging your chat help sessions. Thanks!
Mass emails Titled by Organization not personal sender
would it be possible to program it for when sending an email through court reserve that all emails sent out get title by the organization and not the personal sender. and also that when someone hits that reply button it gets sent back to that primary email, and if possible at all it gets "webbed" our to all admin account holders. so that way more then one person actually potentially sees the email and us workers don't over look it?...just some ideas that would be a good upgrade for the software. keep us in the loop
Lisa, this has been completed. You can now add any event custom field you want!
Show Pro Confilicts
Right now, I can book the same pro multiple times at the same time for different lessons. Would be nice if this showed as a "conflict" like it does when we book the same court multiple times for different people. It doesn't necessarily have to not allow it, just to flag it, so we know or have an option to not allow it at all or to allow it, but flag it.
As we decide if we will use this in our busy summer season, it's crucial that we have this safeguard as we have many high school staffers who we need to make it easy to not mess up.
Sign up from Calendar – Mobile App
Ability to sign up for an Events from the Calendar portion of the mobile app. Currently, the member has to leave the Calendar and go back to Event list to sign up.
Customer support service by UserEcho
