Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
The Process
To ensure that everyone understands the process the Product Team follows when reviewing/addressing submitted ideas, below is a breakdown of statuses:
- Unmarked: This is the initial status when an idea is submitted. The Product Team will review all submitted ideas to determine how best to move forward.
- Internal Review: The Product Team will review the submitted idea to determine scope of the request. A Product Owner (PO) may reach out to you for more detail.
- Not Planned: If the Product Team determines that the idea is not valid or is not something that aligns with Product goals, the idea will be declined/marked as not planned.
- Waiting on Votes: After the Product Team decides to move forward with an idea, this status will be set to allow time for others to vote on the idea. Ideas will be kept in this status for 90 days, as this will allow for enough time to garner votes and for the Product Team to better understand priority based on the number of votes received.
- Accepted for Future Development: Once the idea has been reviewed, discussed with the submitter (as needed), and prioritized by a PO, the idea will be accepted for development in an upcoming sprint. The timeframe for development will be determined based on other existing priorities/team capacity.
- In Progress: When the idea has been estimated, the idea is considered in progress.
- Beta: If the idea requires a beta testing period, this status will be set. This remains the status until Beta testing is completed.
- Completed: Once the idea is released to Production, the idea is considered completed.
Throughout the process outlined above, POs will provide updates to keep you in the loop.
Thank you for being an essential part of the CourtReserve community!
Booking restrictions that only include reservations made by the member
Schedules/Sessions inside of an Event
Add ability to show a custom member field on the scheduler and have a icon to depict it exists. Example (Locker #)
This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.
Paying for multiple events
It would be great to have an option where players can register for multiple events at a time, almost like adding it to their cart. And then they can do one payment for all.
Break Pickleball out as its own platform. The "reservations" side works great. the "Events "Side needs to work the same. Most of pickleball is "event/Open Play oriented, and we need it to work like "Reservations"
The "reservations" side works great. the "Events "Side needs to work the same. Most of pickleball is "event/Open Play oriented, and we need it to work like "Reservations"
Email Notification From Mobile Device
Hi Everyone,
I would love to send email notifications to members and be able to filter out players depending on the event. On the desktop version I can easily select players that are currently registered and select who to send an email to. If I want to send a reminder to the players that haven't opted in, I'm able to filter them out. However, I can't do that on the mobile version and this would help tremendously if I'm out of the office and I need to send a quick reminder.
Thank you!
Ability to send Welcome Email to any member, not just those who've never logged in.
There are members who have had a CR account from another club, and don't know how to activate their new account. We need to be able to send them the Welcome Email with instructions. Right now, I have to go into "email players" and create my own welcome email to duplicate and send as needed.
flex league-communication from app to allow for other options
When in the app on your phone, if you want to communicate to your players in flex leagues, it only allows for communication to those OPTED IN to the game day. We tend to want to notify the OPTED OUT more than those who have opted in. Is there a way to add some flexibility to communication from the app
Registration screen should show email
When you have players with the same name, it would be clearer in the event/reservation registration screen to show email so we can distinguish from one player to the next. Showing only member number isn't helpful because while it's an unique identifier, it's not as recognizable as the email would be.
Start App in Member Portal
Please add a profile setting for admin/sub admin users that allows us to choose how to start the app:
Default: Always start in Member Portal
Admin: Always start in Admin Portal
LastUsed: Start in the last used configuration (which is how I think it is now)
This would save our members some time as I find we are always flipping to the member portal.
This could also affect the web browser version.
Allow players to choose another court after not getting desired court, rather than getting auto assigned a court.
Our club has two separate areas of courts that are about 2 miles away from each other. Courts 1-6 are located separately from courts 7-13 in our large community. When players are vying for courts at the same time for the next week, the player who does not get the desired court is automatically assigned the 1st available court according to the numbered system of 1-13. However, they may get assigned a court in the area that is 2 miles away from them. For example, the player was asking for a court in the court 7-13 area, but was then assigned a court in the 1-6 area because those open courts get assigned first in the number system. We would like to give players the area that is desired and closest to where they live. Can there be an optional setting that allows for a grouping of courts to be the first to get assigned rather than have the entire set of courts up for assignment?
Reporting - income by court
I'd like to be able to pull a report based on the income generated per court.
Book a pro - active / inactive
It would be very helpful if a Book a Pro option can be switched to active or inactive instead of having to delete the entire profile. (then have to set it up again)
Customer support service by UserEcho
