A client without proper payment method on file. A client that is repeatedly rude or confrontational. A client that owes.  Needs to be seen in the app as well, so a coach checking in a kid can know to send kid/parent back to the desk for payment info or whatever.

Allow a credit limit to be defined for each membership type, and also allow this value to be overridden for individual members. If credit limit is exceeded, system should suspend account until paid.  

Every month, we send out birthday cards to all of our players who are celebrating a birthday in the upcoming month. I tested the "Member Report" to see if there was an easy way to figure out who has an upcoming birthday. Although Date of Birth is a field in the report, it sorts based on the entire date (year/month/day).  Aside from exporting to Excel, it would be helpful to have an easy way to isolate birth month.

Can you please add a note box when we void a fee through the member's account, member transactions.  Helps document reason for auditing purposes.

Thanks!

When a member is registered for an event, have the email sent to them notifying them they've been registered show the price for the event and a button for them to pay now that would open the browser on PC and opens the even in the CourtReserve app if on mobile.

Example:

can we include an option in the automatic reminder notifications for members to CONFIRM or CANCEL their upcoming session?  could this be added to the automatic 'reminder' notifications 12 hours prior to their scheduled lesson, clinic or court reservation?

Add a Setting to restrict the ability to cancel any activity within X hours unless a waitlist exists

Have the ability to copy a week's (or another designated time frame) worth of events, rather than copy event by event. For example, we have a similar open play schedule week-to-week. Instead of going into each event and copying it with new dates (or changing the end date to extend), it would be easier to choose a week to copy and have all events in that week copied for the next at once.

Allow for some membership types to be auto accepted and other to require approval.  This would allow us to accept non-members into the system quickly and allow them to start joining events.  Full members need everything verified before receiving their full member discount.

Have a setting on Member Groups to only be visible on the Member Portal to members within the member group. 

We set our Membership Dues Notification to be 7 days, thinking the member would get an email 7 days prior to the due date, so if they cancelled their membership, or changed it, they would not be charged on their due date. However, Justin indicated that CR has set its Membership Dues Notification date to be simultaneously the same as the Billing Cycle getting generated. As such, if someone cancels their membership, it is still going to show a balance due, and an Administrator has to go in and manually cancel the membership dues. We would prefer, that the Billing Cycle not be tied to the Membership Dues Notification. The Billing Cycle should stay as the next due date, so if a member goes in and cancels their membership within that 7 day email notification timeframe, they will not be charged for that upcoming billing cycle. This would remove the need to have to manually void that transaction. 

Not sure if this is feasible, but when a saved report is loaded and run, would it be possible to show the name of the saved report at the top, so that when we have multiple tabs open with report results, we can tell them apart?

This would be a great feature for our front desk staff to quickly look up custom member information right from the scheduler.