Allow CourtReserve to be tied to MailChip, Zapier or Webhooks. 

We would like to be able to run a report that can identify dates and times of any type of conflict that may exist anywhere on the schedule. Mainly for court conflicts and instructors. 

Request for members to order items from POS online via Member Portal. We don't have retail store & inventory. We manually order member embroidered club logo shirts & caps from a Screenprint Vendor but have to meet their minimums. We then have to manually bill the member for their item when we finally place the master order. The POS system would need to have sizes, colors, and vendor item # fields added to it. Would also need ability to run member reports to see member items and quantities ordered but not billed. When vendor minimums are met, we would then manually order the product from the vendor and post the fee to the member's account.  When fee is posted it also changes open members POS item on order file to ordered. This enhancement would make POS more robust and save much administrative time and member's time.

Half of my members want to be able to see who is playing on the courts around them (helps with organizing big groups) when looking at the schedule. The other half of members would like their names to not show on the other members schedules. 

Can the members have an option to hide their information on the schedule when booking courts? Much like an admin can select 'Hide on Scheduler'. 

require players to put their guest's email into the court reservation so that an automated confirmation email with the guest waiver/check in instructions can be communicated (for liability reasons).

As a club manager, I want to send a thank you to the players who played with us to improve their experience further. I want to write a custom email that will send after an event, court reservation, or another type of session a member signs up for. I want to set the duration of time the email is sent (for example, send one hour after event ends). I want it to send to all the players who attended the session.

How might I use this?

- To promote future events or court reservations

- To promote products

- To promote giving us a review

- To educate with follow-up coaching material

This feature will increase conversion for more players to sign up for more events, court reservations, and more.

We're aiming to add a feature that allows assigning an instructor to a booking in multiple time slots. For example, we may want Coach Michael to attend an event from 11:30 AM to 3:30 PM, but with a break between 1:00 PM and 1:30 PM. In this case, we'd like to add him once for the 11:30 AM to 1:00 PM slot and then again for the 1:30 PM to 3:30 PM slot.

In Tennis doubles we need multiples of four players  for a court so if you signed up as the 13th person you may not play. Unfortunately members see the registrants in alphabetical order  versus order the registrants signed up so they do not know if they are the 13th, 14th 15th player and possible won't play. 

I do realize the admin can see in registration order but it does not help players 

The idea here is to build the ability to set up custom schedules for an instructor and/or ball machine.

Our former software system allowed for us to choose PER Event Category Type and PER Reservation Type to:

1.) Send Email Reminder to customers or not to send. (CR already has option to send or not send the Confirmation Email or not, but not the reminder).

2.) Also ability to choose which Email form to send to customers for Confirmations and Reminders.

Currently ALL Customers get the same Confirmation Email and the same Email Reminder format, regardless of what Event or Reservation Type they registered for.  Since the details for a Clinic or Lesson, might need to say something totally different  than for Open Play or a Special Event. Same for Reservation Types. A Tennis Rental Confirmation and Email Reminder would be different than a Pickleball one.

Would suggest that in the Event Category setup and Reservation Type setup, that there would be a Toggle button to SEND EMAIL REMINDER Y/N and if Yes, drop down to pickup which Email Form.  And a drop down to prompt for default Email Confirmation Form.

Thanks

Allan Haseley

Pickleball Charlote

I would like to have members be able to add a credit to their own account from their credit card instead of having multiple small charges for each time they come in to play.  I think it would make it easier for members to keep track of the money they are spending,

Right now events can be filtered by Categories, Dates, Day of the week, Time of the day, Events types. But if someone is looking for events for a certain age (for example, 6-year-old kids) they have no way of doing that. Can this be added?

Auto generate a list similar to the "Refund Request" list from event/reservation withdrawals, only this list would be a report of "no shows" so that we can decide whether to assess a penalty that we have announced prior as the cost for not showing up for events.  When people no show it severely affects the quality of the event for the other participants.

The "PAY" button is confusing to members that have packages. I have been receiving daily emails/calls/questions as to why customers are being charged to their credit card instead of the packages and why it shows "pay" but they are not seeing their package options first. If the button were to say "Click for Payment Options" or "Payment options", I feel that would be more customer friendly and cause less confusion when a member is making a reservation themselves.

We have different membership types and guest accounts.  I would like the guest accounts to not generate a QR code that enables them to scan in.  We charge a day fee for non-members and need to process it at the time of check-in since the system won't automatically charge it if they scan in.  I"d like to be able to eliminate the QR to prevent the scan in from guest accounts.

The current public membership page lacks the filter functionality found on the events page. Implementing this would enable customers to narrow down available memberships, rather than scrolling through all options. For instance, they could filter by Monthly vs. Annual, Sport, or Individual vs. Family memberships. Alternatively, adding tabs to the memberships page to group memberships by specific categories would also be beneficial.

Wish we could run membership status report by date. For instance, I would like to retroactively look at how many members were added between 4/1/24-6/30/24 in the Membership Status Report view. You can only run it based on the current date 

League registration has a wait list but game-days in each League do not.  So when someone opts-out, their spot may remain open.  It would be great to have a wait list for game-days similar to Events where the first person in line gets opted-in automatically when someone opts-out.

We would like to be able to see an audit log/tracking of the Welcome Email sent to all new members when they join.

The "Notes" tab under Member's accounts to CHANGE to different colors such as (red) when notes are added. That way if the Notes tab is in red, for example then this flags the front desk to check the tab for further details on the member that were added. 

As an admin, I would like to know how my courts are being used and how full my classes/events are without having to constantly check. I find that I just end up missing things. I would like to set alerts based on certain conditions. The ones coming to mind now are if on the court utilization 'heat map' any time slot gets over 90%, or if any of my classes fill up over a certain percentage (or reach a certain number of spots remaining). Currently our club rents court space and also has classes. This would help me see when the courts are either full of rentals so I can decrease the class size to allow more court rentals, or conversely increase the class size if it is already full and we have courts available. Thanks.

We sell merchandise through Court Reserve at our pro shop and it would be great if you could create a barcode price tag using all the info that is already in the description. example-(item, size, price, UPC code) then send to a label printer.  I am currently manually creating them with label software but it would be quite simple to code. 

Would love to be able to see an icon or other identifier next to a member name to indicate to check-in staff if they do not have a payment profile.  Also, a "Please check with staff regarding payment for your play today" notification would display upon check-in.   This would prompt staff to intercept the visitor to collect payment or assist with creating a payment profile upon arrival.