Help us make CourtReserve Better!
📢 We greatly value your innovative ideas. To enhance our platform, we're temporarily pausing the idea board submissions until September. During this period, we kindly invite you to share your thoughts/ideas via our live chat or at [email protected]. This change will help us prioritize your ideas better and craft the most efficient solutions for you.
We understand this is a change in process, but we believe it's the best way forward. We'll alert you as soon as the idea board is ready for your new submissions. Your continued partnership means a lot to us, and we're excited to continue delivering the best experience possible. Thank you!
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Add-Ons to Events (with pricing options)
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Additional payment types
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Restrict users from booking overlapping events
People can't be in two places at one time. Can you make it so that if someone tries to book into an event during a time when they are booked for another event, the system won't allow it?
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Ability to make registration fields mandatory based on criteria
For example: in the registration form, have ability to make birthday as mandatory field for juniors (child) role and not for other types of membership roles (Primary, Spouse, Other Adult, ...)
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Ability to copy Rows
Often times Rows used to build the website are similar, so being able to duplicate a Row and edit it would make website building much faster.
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Waitlist - Auto Add Criteria
When the event is set to auto-register from waitlist, it would be good if you could provide us with a way to configure the order of acceptance criteria. We are looking to give more equitable playing time in our organization.
Options would include:
First on the list (default)
First on the list who hasn't reached their booking limits
For example:
People are limited to 1 booking per week and they game the system by registering for an event that is full first and then registering for an event with empty spots. On the day of the event, we lift the advanced booking restrictions which means that someone who has already reached their booking limit could take priority over someone who hasn't had a chance to play yet.
We would like to be able to configure the event waitlist to run some For loops to take the first person on the waitlist who hasn't had a chance to play this week over someone who has.
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Multiple select in custom field dropdowns
When creating custom fields and using the dropdown box, could we have the option to select multiple entries from the list, like you can do for the Custom Ratings?
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Report or filter feature on existing reports for the signed W & R
It would be great to add to the waiver report a filter that shows students with an unsigned waiver. As of now, the waiver report is only showing those who signed.
and, OR add a field option to the reports such as the EVENTS events and the ATTENDANCE reports have a field that will give us a list of those you signed and those who are unassigned. THe best place would be on the attendance report for sure.
Thank you
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Add Setting to send Cancellation Emails to only the Family Member who Cancelled
Right now it seems that there is no way to have a Family Member only receive their own cancellation notices. Either they are set up to get all cancellation notices or none of them.
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Locked-in ratings from player end, afterwards Admin can only adjust player ratings
When players first sign up, they can designate a player level. Afterwards, only admin can change it. Allow players to initially sign up and set up an account, but changes to admin only (aka coaches) so that when they progress, the coaches can help supervise it.
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Option to select a start date of a FREE membership
I have member and non-member options. Sometimes members cancel membership but there is no way for me to cancel the membership to end at the end of the billing cycle and then have it automatically start a NON-MEMBERSHIP membership option for those that do not pay a monthly rate. For any other paying membership type, the system allows a "change" in the membership to begin once the current membership is done. But the option to select a date to start a non-paying membership type does not exist. The problem is that any member that cancels their membership become "inactive" when really we just want them going to a pay for play type member (e.g. Non-Member).
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Courts Scheduler Widget based on a Custom Scheduler
Right now there is no way to create a courts scheduler widget that will show availability based on same hours as a custom scheduler for example. Right now, a courts scheduler widget will always look to the organization hours of operations, that makes it harder for us to show the real courts availability since we do have different hours at every custom scheduler that we created.
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Assign memberships in bulk
It will be nice to have a way to assign a new membership to a group of players based on different criteria. Instead of having to go one by one, we would like to have a way to filter players, and assign same membership to all players in one click. This would be great especially for seasonal clubs.
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Ability to require approvals on specific reservation types
Add a tick box to "Require approval" for a reservation type. eg. we have a "Solo" reservation type, and might want this to be approved because it is not best use of court time.
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Reschedule to a particular date from players side on events
Parents need ability to reschedule with optional dates on player side instead of withdrawing or canceling registration and waiting on admin to have to reschedule
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Membership Payment Plans
Enable a member to do an annual membership paid in 4 installments.
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Add Events vs Reservations to the Payment Summary Report
Add the ability to see Event Totals on the Payment Summary Transaction report so we can reconcile dollars at month-end Reservations vs Events dollars collected. The Sales transactions report does not report on when the money was actually collected.
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Ability to Customize Headers on Members List
We would love to be able to customize the list of Headers on the Members List to make it more personalized to our club's operations (for example, not showing balance or next payment date, possibly showing Phone Number / Custom Fields / Ratings instead).
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Automatic Ratings for New Members
I think it would be a good idea to have the system be capable of automatically assigning newly-created profiles with an introductory rating.
In our business, all programs require a rating to sign up, and a lot of new members come to us with no tennis experience. So when they try to register for our introductory programs, they can't because our team has to assign them the rating. They then have to send us an email to have their profile updated with the rating. And in that period of time, the spot in their desired program might get filled.
I feel like CR can help us improve new-customer satisfaction by implementing a function that would auto-assign all new members with a generic rating. Additionally, a function could be implemented that would allow members to request a higher rating (if they have experience) that would then require staff approval through an on-court evaluation.
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API access
would like API access to my data so the data can communicate with other third party apps
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require revenue field when posting a fee
When posting a fee to a members account, is there a way to make the revenue category a required field so that it doesn't just get dumped into misc if they don't pick a category?
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Free Hours restrictions.
Love the Free Hours you can give a membership but I would like to restrict the times they can be used. Right now that's not possible. It would be nice to force them to use the free hours in non-peak times of day or even certain days.
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Allow Event to add additional court reservation time
When creating an event allow for reserving court time before and after the scheduled event for overflow and warmup time. Still want to event to display and send notifications of the actual event time, but like to reserve extra court time for set up and tear down of the event. currently we have to book courts manually to block out this time.
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Event notifications at event level
Can we add a feature to event notifications so that instead of being global as it currently is, can we have the option of making it also event specific?
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String job ticket or racquet tag
It will be beneficial if we could print a tag or job ticket to attach to the racquet as it is received. This will help us identify the racquet when putting it out of the rack to string as well as when returning it to the member. Just another convenience so that we can look more professional and work more efficiently.
Customer support service by UserEcho