Prevent refunds due to reservation rescheduling cost differences.

Example: When a member changes their reservation from 2-1 hours it is not considered a cancellation by the system so the person automatically receives a credit to their CR account.  They are really canceling 1 hour of their reservation and should not be credited for it.

Would love to be able to see an icon or other identifier next to a member name to indicate to check-in staff if they do not have a payment profile.  Also, a "Please check with staff regarding payment for your play today" notification would display upon check-in.   This would prompt staff to intercept the visitor to collect payment or assist with creating a payment profile upon arrival.

We serve food and drinks at our facility and we need a way for the customer to add a tip to their bill.  Also, there are times that instructors are given tips but there is no way to add those either.

A member can add AmEx in their profile account as their card on file.  We do not accept AmEx payments.  Can you block this at the front end?

With many pickleball programs being drop-in play, can the kiosk allow member to register for a "drop-in" event as well as check in for that event at the same time?

I would like to have members be able to add a credit to their own account from their credit card instead of having multiple small charges for each time they come in to play.  I think it would make it easier for members to keep track of the money they are spending,

We have templates for student rating and "report cards" to show progression,  We would like the ability to have these uploaded and appear in the patron's profile so the student or parent can see online from their profile once logged in how the student is progressing, and what new class they should register for.

Having ability to create a dynamic membership group based on defined custom fields. In our sign-up form, we have several custom fields for members to express their interest in league play or socials or similar. Having a dynamic list of members that responded (filled in) and be able to create a membership group with specific criteria based on custom fields would be a nice feature.

Often times there are attention items that staff for the day need to be aware specifically for that day. It could be something about a specific reservation or maybe a member needs to update their CC on file. The expanded scheduler view can get crowded with notes or the note is not specific to a reservation or event. If there was a Daily Notes section for in house items that need attention at the top of the screen (or maybe an icon to hover over so as to not take up room) that would be very helpful!

So when having a mixed doubles event it would be helpful to be able to restrict to the first (numbered) so many males and females and then when assigning to the court be able to see this so you can pair up teams.  This idea was requested by La Jolla - Conan

Setting for X number of guest passes per interval (month, year etc)

Example: We'd love to set our premium membership to have X free guest passes per year.

As a club manager, I want to send a thank you to the players who played with us to improve their experience further. I want to write a custom email that will send after an event, court reservation, or another type of session a member signs up for. I want to set the duration of time the email is sent (for example, send one hour after event ends). I want it to send to all the players who attended the session.

How might I use this?

- To promote future events or court reservations

- To promote products

- To promote giving us a review

- To educate with follow-up coaching material

This feature will increase conversion for more players to sign up for more events, court reservations, and more.

We wish to limit the number of reservations for a specific reservation type.  ie, 1 reservation to play tennis,  1 reservation to use a ball machine on specific courts.  

If players split fees require a payment before the reservation is confirmed

It would be nice to have the capability for a member to check-in via the app when they arrive at the court, essentially if the app could geo-locate the member to see if they are literally at the courts since there would be no staff/front-desk on site. 

That way we could charge players a no use fee if they no-show for their reservation. 

Prevent sandwich times with ability to exempt the opening hour/beginning of the day. For example, club opens at 6am but lots of patrons like to come at 6:30am. Currently it's all or nothing and this prevents many people from booking. If opening time moves to 6:30am, this prevents the 7am patrons from booking. 

Our club uses CR exclusively with Events and we have a lot of them.  It's a lot of clicking to go through and update 43 events, especially when each one pops up a new tab.  Can we get a way to bulk edit events?  Things like Hide Event on Event List and Calendars would be great as we build the events in advance but don't want to show them to the end users until we are ready to turn them on.

Add the same sort of Cancellation Penalty tracking that exists for reservations to Events.

Instead of having to get a separate scanner for our kiosk, allow us to use the camera on the kiosk to scan instead! 

The "Notes" tab under Member's accounts to CHANGE to different colors such as (red) when notes are added. That way if the Notes tab is in red, for example then this flags the front desk to check the tab for further details on the member that were added. 

We are loving the CR Leagues application. Please make the leagues visible, as any event would be, on the calendar as well as on the court scheduler. The visibility of any event, even if it's full (especially if it's full!), has a significant impact on future interest and registrations. Thanks!