Please consider adding drop downs, columns or boxes for "Late Cancel" and "No Show" to Attendance Records.

Thanks.

If you are looking at a future date and then navigate throughout court reserve, when you eventually come back to schedulers I believe it should automatically reset back to the current day. It's easy to get tied up doing other things, getting calls, people coming up to the desk etc., and when you come back to schedulers you either assume you're refreshed back to the current day or forget you were on a different date earlier. 

We offer discounts by Member Groups.  Until CR supports discount levels, it would be very helpful to select and group transactions by Member Group to ease applying discounts. 

Once the user clicks "Join" you currently show a table with the relevant features of the membership. However, for a user to compare memberships, they have to click Join, then go back, click Join for the second membership, then go back etc. They must also write down or remember all the info to make the comparison, which is very cumbersome. A simple solution is to show a comparison table before someone clicks a Join button.

Right now we don't have a way to issue refunds that match all of our payment types. This leads to situations where we have to issue a "Cash" refund when the payment type was actual a 'Visa Credit' (external charge) - our reporting for payment / sales summary isn't accurate at that point. 

Hopefully we can have the ability to pick any of our payment types as Refund Options in the near future. We'd only need them to work essentially the same was as CASH refunds (just accounting in the system, no balance credits / online transactions needed). But just be able to get our reports to tie out cleanly. 

currently it looks like court restrictions (for example, # of outstanding bookings) only apply to private bookings, not events.  can we get the option to include events?  this would allow more fair/even court access for our members.

Our Board of Directors was wondering if there are plans to implement an electronic voting module. Board elections and other member By-Laws issues are addressing with electronic voting. Since CourtReserve has detailed information on members including suspensions, current payments, etc., it would also be great to integrate electronic voting so we would not have to track these details in another program as well.

Create a filter based on programs in which have participated. Along with an invitation feature for one click addition to a weekly class or clinics. This could also be a push notification or bulk text option as well.

Use case:  We run camps during the summer.  We have a promotion that every 5th camp session is free for a player.  

Issue:  If we do an "Override Fee Amount" to zero out the charge for the 5th camp session, it does not appear on the invoice.  If we instead zero out the charge from the person's Billing / Transactions / Unpaid Fees screen, it removes that unpaid fee.  Either way, that free lesson does not show up on the person's invoice.  If we do an Adjust Balance / Refund, the charge will show on the invoice and the total amount of the invoice will be correct, but it doesn't show which charge was discounted or why.

Why it matters: Although it is a 0-dollar "charge"--and therefore makes no difference financially--we absolutely want that line to show up on the invoice.  We want to show the family that (a) they attended that session, and importantly (b) they are getting that session for free, as promised.

Expanding the request:  The scenario above is for a complete (100%) discount.  What if it was was only a 50% discount?  That charge would then show up on the invoice, but it would be at half the price without an explanation.  For example, there would be four charges at $40, and then one at $20.  But, why?  It would better to have a Discount/Adjustment field in the invoice to show that it was discounted, and a Note field to explain why (if necessary/appropriate).  It should also allow percent or dollar discounts.  See conceptual screenshot:

How would this additional data be entered?  Maybe in the Override Fee Amount dialog?:

For kitchens that make food orders and drinks having the POS print tickets would be a huge time saver and support accurate order fulfillment.  The set up would require POS items to have the following attributes - Print ticket enabled.  If enabled user must select a printer.  So there will need to be a printer set up module.  Then when an order is placed and confirmed orders print on small thermal printers based on the configuration - drinks go to the drink station (bar) other items to the kitchen or even to the station in the kitchen.  The thermal labels print when the process sale occurs and prints with the transaction number, the member information (if selected) and the list of items and qty.  If you really wanted to go the whole way you would add in option to enable "Workstation Screen order management" at the item level and select a workstation for each item.  Workstations list each order in the same style as used in fast food restaurants.  A kitchen worker makes the food or the drinks and then touches the screen to confirm the item is complete. 

Hello, via "Create Account", users can select the Membership option they'd like since we made that a mandatory field on our sign up form.  However, when we are using our Member Registration Widget that's embedded on our website, members cannot select "Membership" as the field is not there.  Our potential members are wondering why they can do it one way and not the other.  It's confusing for everyone.  Can we have "Membership" field added as a dropdown field ASAP?  It does not make sense that it's not there and seems like this was missed when this feature was implemented.

Need expiration date listed on payment profile tab after the 4 digit credit card #.  Then be able to pull a report to see whose credit card is expiring in upcoming months and then notify member in advance.   

Create a function identical to the profile notes function that would be used on programs.

I would like to pull this Item Sales report with the details of the items sold, who purchased, etc instead of this summary version.

We currently run our Stringing function through POS as there is no Stringing module.  I need to be able to pull a detailed report of just Stringing.

Make Waivers where they can be applied to a specific custom scheduler instead of it applying to all custom schedulers.

We have two courts we hold for lessons with our pros so we don't let members book them.  But if there are court times available 24 hours in advance, it would be nice to release the courts for member booking.  We would do this by having different advance booking times for not only different membership types but also for different court types (e.g. hard courts versus teaching courts)

Can the organization short Name in notification preferences set up for text messaging be increased so I can have our entire name Elkhart County Pickleball. Shortening it to ECP does not identify our organization.

For Reservation Report (specifically for not grouping by members) I need to be able to see the Membership Type of the players on the different bookings. Right now there is no way to see a true breakdown of which membership types are booking which reservations / times.

It should be possible to control what users without an active membership can see and do.

We would like to be able to Limit the Type of Reservations a Court may have.  For example, our Outdoor Courts only allow the Ball Machine on OTC 17. There is no electrical outlet other than 17.  Our Desk and Members should only be able to book the Ball Machine on 17.  We want to be able to avoid the ball machine being booked on 1-16.  Additionally, our Desk/Members shouldn't be able to book a Paddle reservation on any other court except Paddle Courts.  In other words, booking the "Wrong Reservation Type" to the wrong type of court, needs to be addressed.  In the same way we can "assign" certain "Lesson Types" to certain Pros, we want to do the same for Court Reservations.  As it stands right now, our Desk is able to assign ANY type of Court Reservation to ANY location.  We should be able to force a "filtering" of Reservation Types to specific Courts.  If accidentally our Desk books a Paddle game on a Pickle court, a "Warning" + prohibition should force our Desk/Member to choose the proper court type. Please advise.

A report should be available that provides outstanding member accounts receivable as of a specified historic date. Preferably, the report could provide a detailed view by member and a summary view by membership type. For example, on April 5, 2022, I run a report that tells me all account balances as of February 28, 2022. Essentially, the "Aged Fees" report with an as of date added.

When a player scans their QR more than once, they should be shown their courts/events etc, again, instead of "Items to check-in not found". This might happen if a player wants to reconfirm which court/event they are booked in for.