Guest Database in a Dropdown. So we don't have to type the same people over and over.

It would be great to add to the waiver report a filter that shows students with an unsigned waiver.  As of now, the waiver report is only showing those who signed. 

and, OR add a field option to the reports such as the EVENTS events and the ATTENDANCE  reports have a field that will give us a list of those you signed and those who are unassigned.  THe best place would be on the attendance report for sure.

Thank you

The system should send a notification to members who have a membership plan that "Expires After X Days".

We should be able to configure the number of days before the expiration that the notification is sent, and ideally the member should be informed when they try to login to the members portal, or use the mobile app, that their membership is now inactive (this does display when they try to make a booking but not before). The format and content of this notification email should be configurable like the other notifications.

We'd like to be able to include a certain number of free guest passes (monthly) with our memberships. We'd like to be able to encourage our members to bring friends, and allowing them a couple of free guest passes each month would be helpful.

Add an option in leagues for inactive players to automatically moved them down 1 spot every game day they don't play.

Instructor schedules appear on a daily basis only. If you have a scheduler for each coach, this is an inefficient use of space. It would be more ideal to be able to toggle to a weekly view of a single Instructor's availability.

Will Court Reserve ever add Guest pass options and gift card sales?:

You have the penalty system.   Allow it to identify different types of penalties and take restrictive actions against that type of activity.   I want to be able to restrict players from registering for events if they no show for similar events.   Ideally I’d like to be able to set a time limit - hit 2 penalties and receive a 30 day restriction on registering.  Hit 3 penalties and receive a 90 days restriction.  I don’t want to just put them on restriction for an indeterminate length of time.  Nor do I want miss court reservations cancellations to impact ability to register for events or vice versa.

Currently, there is only one option to add one disclosure across the board for reservations. Adding a feature to apply specific disclosures for reservation types. i.e. Outdoor Pickleball - Disclosure: You are booking an outdoor court, if weather affects the reservation we will give a full refund and allow cancellation / rebooking within 24 hours. 

Hello,   We are currently using safesave  integrated in CR.   The service is fine but the fees are an avoidable  expense with the integration of Clover as a payment processing option you would be giving your clients a much cheaper option and the ability to keep revenue  which is a win win.    Thanks Kellie Arce,  NB Pickleball Club

Would be awesome to have the ability to change the color on the pro schedules for all lessons and clinics that are charged. This will give a visual of all billing for the day is complete.  

When someone registers for a membership that is more than one person, the information for the additional people that are to be on the membership should be required at the time of registration. As it is now, only the primary can put in their information and then we have to request the additional information or have them log back in to add the other people.

Neither are a good option. Requiring the business to "allow members to add or delete" people will allow them to add or delete others at any time and those people being added may to actually qualify to be part of that type of membership (For example: Family Membership is Married Couple (or an adult couple with proven shared residency) and their dependent children as defined by the IRS.) 

Over and over when I have people trying to sign up in Court Reserve they quit at "Join Organization" as it is confusing. I repeatedly get phone calls from people saying they tried to register in Court Reserve but it wanted them to 'Join an Organization" not realizing that multiple organizations use it.  Can you change the phrasing of "join Organization" to something like "Select an Organization" ,"Choose an Organization" or even as basic as "Type in the name of the Organization you want to Reserve with "?   I think it asks them to type in the area, which isn't helpful because it doesn't seem to populate the facilities in the area, only the ones with the name of the area or city in the title.  This would save me a lot of grief... 

I would like the ability to Bulk Edit a Custom Field (or allow Custom Fields to be edited in the Mass Update screen).

We utilize a Custom Field to track membership referral. During signup, if a new member was referred by another existing member, the existing member get's 20% of the new member's membership fee as a Referral Bonus / Fee.

At the end of each year, I have to manually reset all the Custom Fields to Null so I can track this from year to year.

I'd like to suggest adding the ability to prevent a member from registering for an event at the same time they have an active court reservation, or vice versa. Folks can't be two places at once (an Event and a reserved court) and we don't have the staff to monitor where they are and who is using their reserved court. Thank you.

Need ability to sort by check-in status - alphabetically

The ability to run an EOD report based on the terminal used to process the transactions/payments. On our Property we have a tennis building and a pickleball building. It is a hassle for Management to have to look back into each EOD and decipher which building took in which cash, so that we can make sure our "registers are balance"  properly

It would be nice to be able to except dates or times for a specific court in a custom scheduler,  ie, the power is out on a specific court for a day.  

It would be nice to allow for a virtual free guest pass to give to members on court reserve. This would allow members to bring guest whenever. We wouldn't have to zero out guest fees and use paper guest fees that we are currently using. 

We charge courts fees based on membership. The "Reservation Fee Responsibility" option of "Each Player based on Membership" works very well for us.  We can have a 4 players on a reservation and collect 4 different amounts from each of them.  It's perfect.

Where this falls apart is when we add a ball machine with a fee to a reservation.  What happens is each of those players have to pay the ball machine fee based on their membership. It doesn't make sense to charge each player the full fee for the ball machine. Either leave the ball machine fee responsibility with the reservation owner or allow it to split equally between (not multiplied by) the players on the court.

We have members and member pricing for merchandise that we sell, and if you're a member of a certain type i.e. Deluxe you get 20% off but only if a member.  I can't find how to link discounts on merchandise to membership types? 

Once the court is staged with all player names and prices, there is an option to "select all" which results in a "check all in" green button above the boxes.   A "pay all" green button as well would save the administration from onerously selecting pay for each individual player (up to 5-6 on a reservation takes alot of time!) If the administrator wanted to select individual "pay" option that could still be done, to pay several staged court fees for that player. :) 

ability for players and admins to add guests of players to waitlist attached to them..