You have the penalty system.   Allow it to identify different types of penalties and take restrictive actions against that type of activity.   I want to be able to restrict players from registering for events if they no show for similar events.   Ideally I’d like to be able to set a time limit - hit 2 penalties and receive a 30 day restriction on registering.  Hit 3 penalties and receive a 90 days restriction.  I don’t want to just put them on restriction for an indeterminate length of time.  Nor do I want miss court reservations cancellations to impact ability to register for events or vice versa.

Change the Opt-In for leagues: Make the player choose In or Out instead of defaulting to Opting Out.

We would like to limit reservations/registrations for a guest or preferably a "non-member" member for one month (or a set amount of time that is greater than a week. Most clubs like to limit monthly usage by a specific guest, so I am surprised that this is not available. 

Currently, there is only one option to add one disclosure across the board for reservations. Adding a feature to apply specific disclosures for reservation types. i.e. Outdoor Pickleball - Disclosure: You are booking an outdoor court, if weather affects the reservation we will give a full refund and allow cancellation / rebooking within 24 hours. 

The number of days in advance a court can be booked should be customizable by each individual sport just like the opening court times are. That would actually make it easier if it were on the same page as court opening times. 

Can we have an option to hide players rating when setting up organized play but want to show the members registration list.

Membership types based on Residency (for municipalities). A criterion for determining membership types should be zip code. For example, if my zip code is for the town of Wells 04090 then I am able to choose a resident membership. If it is not, then I must choose another membership option. 

Have something in a membership where someone is able to only do something a certain amount of times per month without having to track it ourselves. i.e. Only allowing 5 free paddles rentals per month.

Integrate with Toast to allow sharing of tabs and credit cards. 

For an event that needs to include your partner's name, include that name in the report under Partners Name. 

Charges that our club incurs via CourtReserve/Credit card companies when charging a guests debit card as opposed to a credit card.  We do not charge back the convenience fee incurred through the Credit card company and Court Reserve.  I am concerned that we are charged these fees even when a guest uses a Debit Card, which is basically the same as cash.  Businesses generally allow a discount to those using cash and debit vs. credit card. Clare confirmed that we are charged a fee regardless, since Court Reserve presently does not have a way to differentiate.   

I would like to strongly suggest this as an enhancement if you do charge the fees for debit.

A service fee whether it be a credit card service or Court Reserve service fee should not be charged when a Debit card is used and on file.

Add the ability for clubs to integrate their IDE's with their frontend websites. This will provide clubs a more contemporary ability to control their website appearance and functionality. Being able to use a native code editor for website development would allow for more granular control.

It would be great if members could rent paddles and balls directly from the online scheduler when reserving courts. Right now, it seems we would have to create a rental item for each of our rentable paddles and balls in order to allow multiple rentals across different bookings happening at the same time. This isn't feasible as we'd have hundreds of rental items in the dropdown menu. 

What I would love to see is an option to rent paddles and or balls when members are reserving courts online, that allows the member to check a box or click an option and then increase the quantity needed for their rental. Ideally this would be paired with the option to adjust quantity on the backend so that we don't overbook. 

Would be really helpful to see what CC members use - Visa, Mastercard or Amex instead of just "credit card". Payment settlements are great but I still have to reconcile everything. Thanks!

It would be great to have a quick shortcut from the Expanded Scheduler to access the "Embed Code". We use this code in various places and it currently takes 3 clicks ("Edit" icon -> "Edit Event" button -> "Embed Code" tab) in order to get to this link. It could also alternatively go in the Title Bar as a Share Icon looking link that pops open the embed page in a new tab.

Members are directed to payment profile creation screen when joining an event but not when reserving a court. The screen should pop-up on both.

My community has unmanned tennis courts that we use an integrated code lock for. We are having an issue with no shows. Can we get the ability to track whether a gate code has been used so we can audit users and look for habitual no-showers? 

Drag and Drop is a great and convenient feature when used deliberately. It also is one of the most risky features when it triggers accidently.

I spend most of my time scanning (scrolling) left/right/up/down in the expanded view looking to make adjustments. Like many others have said, a scroll can too easily become an accidental drag and drop. 

I would far prefer to check the box in the top right when I want to drag and drop vs unselect it when I don't.  

This is likely one line of code that needs to be updated to default to deselected, rather than selected. 

Please do this. Others have asked. It's a problem with usability.

I would like a new member signup available through the kiosk as there are people that don't have their phones on them or their phones are dead or don't know their passwords to download the app from their apps stores to create their accounts. The manual process at the check in desk is time consuming when we can just send them to a kiosk to do it.

If a guest signs a waiver and then becomes a member, i would like to attach their previously signed guest waiver to their member account so they don't have to sign the waiver again