Create a on/off switch that when enabled, gives you the ability to set different times on each court under a single evet. 

For example, Open play: Courts 1-3 from 8am-10am, but court 4 start at 9am. 

Right now this prevents us from allocating courts to an open play session if a court is reserved for one hour which inhibits signups for sessions. We want to maximize capacity & manage the yield, but without this function we are limited by the software. 

Currently, when you create a discount for Events, you can only create one rule. It would be great if you could create multiple rules. Like 1 free per month for a,b,c events, and 1 free per day of d,e,f events. It would also be great to have a once a year or once lifetime option.

Our tennis and pickleball members have very different prime times that they like to come in and play. We are handcuffed as admins being only able to set 1 master prime time list of times. Please allow for unique prime times to be set for different sports, as the players have different preferences. 

Need to add an option for league scoring / ranking to use wins and losses as the primary driver for ranking the players in each pool.  Point differential or total points would be the secondary tie breaker after wins and losses are used.

JB Chronister

The Pickle Lodge - North Shore

West Chester, OH

513-594-7548 cell #

Allow packages to be auto assigned yearly instead of monthly.

The ability to update the number of punches in sold packages as a form of price adjustment. Also, updating the event categories punch allowances without having to delete and re-add the categories.

It would be very useful to have the capability of searching the membership list of a group of players based on their club ratings. It would also be beneficial to be able to sort those group ratings to determine which members are in a certain group, E. G., Find me all the 3.0 men.

I'd like to formally request an access control integration with Kisi. Their hardware and use case is better suited for recreational facilities than RemoteLock or Brivo, and it is more secure than easily guessable 4-digit pin codes. An in-app unlock feature that only allows the player to unlock the door when it is their reservation time (/buffer) and when they are in the direct vicinity of the door is the future of access control for pickleball facilities! Thanks for your consideration.

Can a limit/specific number be set for the waitlist function per court (for players waiting for an opening in an event)? Our default is set to 4 players per court, but knowing some players to not show up & not remove their name, and some players tire easily and like to rotate out to rest. At the same time, we don't want any more than two additional per court. Example: 4 courts, 8 waiting spots. Need to be able to set it specific to each club's needs. 

allow players to edit their reservation types when paying with punches. for example, our club and a few others in MasterMind use reservation types to force players to add everyone for waiver purposes. however, when they book a "Private Court for 2" and then later confirm the other two players, they can't add them themselves because they are unable to edit the reservation type to "Private Court for 4" without admin intervention.

suggested by CR support to add this idea.

"If he's already paid for the reservation with a punch, that punch is being assigned to a specific reservation type. They won't be able to edit that on their own since the systems essentially going, "No, it's done and paid for with a punch. No edits can be made." At that point, it does require any additional edits to be done from the admin side."

We have a waiver program for rating exceptions that uses the MyDUPRCoach process. If the player doesn't have a DUPR rating, then this is not an issue as the coach assigned DUPR gets added to their DUPR profile and that allows players to sign up for whatever events they want to. If the player does have a DUPR rating, then we need to create a custom rating range/value for them and edit events to allow that custom rating range/value. It would be convenient to create a custom rating where it is a number that can be used with the DUPR rating restrictions to allow players to be allowed to sign up for events. 

Bonus would be to create a period that after which would nullify the waiver so that we can do a re-evaluation of the player.

Scenario I have the issue for: I have a player who has a DUPR rating of 3.000. Our next DUPR range is 3.250-3.749 and this player believes they should be allowed to take instruction within that level for whatever reason. If the waiver process says that this player is in fact a 3.259, it would be nice to input that value into a field and have it be automatically used by rating restrictions rather than having to do something with a non-number string in a custom rating. Then after 6 months - this player gets an alert that they need to have another waiver evaluation to ensure they are still playing/competing at that level.

A discount code to give to people to get a discounted membership price would be super helpful!

Court Reserve to consider creating a certification for payment integration API's. This would allow clubs internationally to select their own local payment providers who can develop payment solutions to integrate with court reserve. Court resreve would need to certify the solutions for compliance etc. This would give greater flexibility to persons who do not use twothe available payment providers. 

Currently booking confirmations, only include the court type. 

Whereas we have multiple of the same court type, distinguished by name for example: Court Type: Tennis Hard Court, Court Name: Court A, B, C ,D, E...; it would be best if the court name is on the booking confirmation 

Whereas the portal is configured to allow adding a player to your reservation, I need the added players to be able to cancel the reservation form the email notification they get when they are added to a reservation. 

The use case is that- some reservation owners may randomly input other club members names, without the added club member making any previous arrangement with them. Outside of this being unreasonable, it can restrict the added member form creating a reservation of their own based on reservation rules in place. Currently only the reservation owner can cancel a booking, the request is for any player on a booking to be able to cancel the booking with reason

We would like to be able to add content before and after displaying our Packages (ie., helpful overall information regarding memberships, links to our refund policy, etc) instead of listing this for each Package.

Currently, there is no way to do this (that I can see).

We would like to be able to add content before and after displaying our Memberships (ie., helpful overall information regarding memberships, links to our cancellation policy, etc) instead of doing this for each Membership.

Currently, there is no way to do this (that I can see). 

It would be helpful to have a small icon appear next to a customer’s name in registration list during check-in when they’re attending their first ever program at our facility.

This visual cue would allow staff to easily identify new participants and give them a warm welcome. It would enhance the customer experience and ensure first-timers feel acknowledged and supported right from their arrival.

Our players would like to be able to share feedback to the instructors following their drills/lessons whether it's a notification, email soliciting, or they can just go into their Court Reserve and notate. 

Checkin Screen to Display Membership type and also the reservation that he is booked in when checking in and also any unpaid due invoices .. As thi swill be used as a screen for the receptionist and frontdesk personal

when scanning in at the kiosk and there is a time set that the player cannot check-in, i.e.. 2 hours or more ahead of time, and if they do, I am requesting they get a warning beep with maybe a red X letting them know they need to scan in closer to their event time.

We have duplicates of guests waivers because players make an error completing the form and can't edit it themselves. So, they create a new 2nd waiver. The admin is unable to delete a duplicate waiver, not can the admin edit it for the player. Can a guest waiver be made to edit and delete?