FYI--found a little glitch - if a court reservation is set-up as split the costs and one player wants to pull out of the group via the player side they delete the entire reservation for all of the players not just themselves.

Please consider adding "revenue category" to the Stripe data export. 

It would be nice to have a user/system ability created that made the SEARCH FOR PLAYER(S) required. Similar note, requiring an INSTRUCTORS, too. 

We have a set of tutorials for new members showing how to use our implementation. It would be nice if a print version could be made. I can add the Print button, but the <script></script> tags and functions are removed.

Would like to be able to send a test email to myself to check out the formatting on various devices and once satisfied, be able to forward that email to the intended recipients without requiring to lay out all the content and setting all the subject line/sender fields again.  This would also allow us to send the same email to anyone we accidentally missed the first time.

Allow non-members to see a price range for events.  We have parent/guardian (non-member) accounts so parents can register their children for JR Programs.  The cost of the program varies depending on the membership type for the child.  Right now I can only list 1 price for the parent to see, but it may not be accurate to their child's membership type.  I would like to be able to list a range of pricing so the parent has an idea of about how much the program will cost when they are searching through the options.

The system should send a notification to members who have a membership plan that "Expires After X Days".

We should be able to configure the number of days before the expiration that the notification is sent, and ideally the member should be informed when they try to login to the members portal, or use the mobile app, that their membership is now inactive (this does display when they try to make a booking but not before). The format and content of this notification email should be configurable like the other notifications.

For example:

• Lower-tier membership pay  $15 per session.
• High-tier membership allows member to add guests to their reservations for $8.
• If a high-tier member add a lower-tier member to their reservation, the lower-tier gets charge $15.
• I would like to have the option for the lower-tier member to pay $8, instead of $15 when playing with a high-tier member.

In all of my testing, I cannot get the print image screen for a printer receipt to close.  It just maintains the print image.  Specifically on touch devices like phones and tablets.  When opting for no receipt, the dialog box closes.  Source code does not indicate a close command.  Multiple folks in CR Support has indicated there is no fix except on PC's with keyboards.  To efficiently use the mobile POS with receipts, a fix is needed.  We have migrated to touch devices. Thank you.

We need to use CourtReserve to invoice various schools / orgs ("Members") for different events and Court Times. The way those orgs operate is that they need a specific invoice sent for a single fee. Right now, I don't have a good way to filter for just one fee to invoice - filtering by GL Code or Thru date doesn't work, our GL Codes are set in stone for us and we are not able to change them. 

So we need to be able to hand pick specific fees on an invoice that might share the same GL code, but go out as two separate invoices WITHOUT one voiding the other and combining them together. 

With full event registration, all the revenue for the event is reported on the first date of the event. The revenue in the Transactions-Sales Summary Report is not spread across the dates as it is for drop-in prices, and only lists the full event price for the first week of the event.  We want to show the per-session (unit price) cost on all weeks in the full event session.  Example: full event is $234 and discounted unit price is $26 for 9 weeks (regularly $28).

when receiving a restring request and we load the member's name or member number....can the system preload the last string type and tension for that particular member?  It will be quicker to check it in and the desk will sound more knowledgeable.

Our POS is used for our proshop but also our lounge & cafe (beverages & snacks).   We often have tournaments / events lasting the entire weekend.  Would be amazing to be able to set up "tabs' for players to build / add POS purchases over an evening or weekend so that the tab could be settled at end of the event / weekend.  My suggestion is, allow a cart to be named & saved, then recalled to cash out! :) 

As a customer, I'd like to be able to purchase a punch pass or lesson from an organization without having to be assigned a membership.

As a customer, I'd like to be able to get access to a facility based on the purchase of a punch pass

As an admin, I'd like to be able to sell punch passes to customers who aren't ready to purchase a full membership

As an admin, I'd like to sell lessons to non-members

As an admin, I'd like to see active punch pass holders as well as in-active punch pass holders (once a punch pass is consumed)

As an admin, I'd like to grant access to the facility after the punch pass had been purchased (notification will work of the pass being purchased while we don't have a complete physical access integration)

As an admin, I'd like to restrict access to the facility after the punch pass had been consumed (notification will work of the pass being completely used at time of final reservation had been completed while we don't have a complete physical access integration)

We would like to be able to have a report that can be run for Sales over a given time period that factors Unit Cost into the report. Currently only the Inventory Valuation does this, but it is not a report that can show sales over a given time period. 

A being able to see Unit Cost subtracted out of the Gross Sales on another POS report such as Item Sales would be helpful. 

Team-

A couple of important adds that would be lifesavers for us with respect to Membership Waitlist:

1) Allow Admins to Add People to a Membership Waitlist (even if waitlist not turned on to the public) We are maintaining an off system list to track the people requesting to be added to the Waitlist because we are actively selling memberships to a finite list of players (so the waitlist functionality is not showing or in the menu). We needed to be able to offer a variety of memberships to the people on the Waitlist (not just the one they were waitlisted for) so we had to administer a fully manual process. Being able to edit the date they joined the waitlist would be helpful as well. Human error has required us to manually remember when people were accidentally not added but should have been. 

2) Combine Membership Waitlists w/ a Drop down- so you can easily add/delete people from one or more lists if they chose a different membership.

3) Consider Prompting the User- Do you want to delete this member from the membership waitlist? If they have bought a new membership since joining a WAITLIST. We are manually deleting people who are on the Membership Waitlist A and Membership Waitlist B who bought Membership C.

Thanks!

When a registered/approved member pulls up their profile, they are able to edit every field, including their phone number.  Our physical access to courts is controlled by the member's cellphone.  We vet the phones before granting membership, by confirming the phone number belongs to that member.   If the member is able to change their phone number in CourtReserve whenever they want, they are able to reserve courts for other, non-members (= aRemoteLock code goes to a non-member's phone).  People are doing this as a "side business" and charging their "customers".  Checking "Do Not Allow Edits for Family Members" prevents the Primary from changing any of those phone numbers.  But each family member (and the Primary) can still log in and change their phone number from their "Personal Information" screen.  The ask here is to disallow edits to profile fields - at least the phone number field. If the member needs to legitimately change their phone number, they'll have to contact the court coordinator and have that new phone number vetted the same.

Or, add an option "searchable/selectable to add to reservations" for a membership type, which can be disabled. Then, those accounts with that membership type wouldn't show up under "additional players"

I understand that CR offers 'packages' that can function like prepaid punch cards. This is absolutely something we want to implement. What's blocking us is there doesn't appear to be a simple way to debit the prepaid package balance when a player walks in to play on open courts (unscheduled drop in play).  

My feature request is that we are able to setup a check-in kiosk with a scanner so that when a member scans their QR code it will debit one 'punch' from their balance.  Similarly if a player has an unlimited monthly pass, it should show a message and play a chime indicating they have access.  

If the player does not have a valid unlimited pass or their package balance is depleted, the kiosk should indicate that an alternate form of payment is required.

Maybe this would be a good fit for the attendance tracker feature? The option to debit a punch from their package when they "scan-in".

Note, this could be similar to an existing feature request, but I don't necessarily want the burden of having a 'dummy' event created: 

Allow members to register for an event when they check in on a kiosk

I like the new "Packages" module! However, I noticed that there is no way to limit the sale of packages to certain membership types. We could really use this as we wish to ONLY sell packages to certain membership types. Please consider allowing us to select membership types allowed when we configure the Packages module.

The ability to go back in after a payment has been posted and add notes. For example, our Tennis Pro enters check payments for lessons but forgets to add the check number. It would be nice for office admin to be able to go back into the payment and attach the check number to the payment for bookkeeping purposes. Some other payment forms could benefit from this as well. 

The Idea would be to allow admins to change the wording on the error messages users get when they don't have the ability to join an event or book a certain court.

The current "no family member applies" text is much too vague and it would be great to be able to be more specific with clients.

Add a hot button "add POS item" which would allow the admin to process a POS purchase as add on to a court / event / reservation payment.  Members are complaining that they see double the amount of charges on their cc statement if they play, and then have a beverage / food item / pro shop purchase on same day as play.