Right now on Members | Email you can filter people based on Member Groups and/or Memberships. It would be very useful to add after that the ability to exclude some of those people, based on Member Groups and/or Memberships.

e.g. we are starting with a set of users, some of whom have no active memberships, and others who have an active 2021 membership ending slightly in the future. We captured this list of people in Member Groups. We are asking people to renew for 2022 by purchasing or pre-purchasing 2022 memberships.

We want to periodically mail a reminder to people that have not yet renewed for 2022, but there is no easy way to do it. We want to be able to write a filter like:

people from these XXX member groups except people from these YYY memberships. i.e. we want to bring in the 2021 member groups, and then exclude the people that already bought 2022 memberships.

So perhaps something simple like:

Filter players by Member Groups (this is already there)

Filter players by Memberships (already there)

except if they are in these Member Groups

except if they are in these Memberships

For the Membership Directory or member groups add a filter option to exclude members who wish not to be listed.

The ability to schedule emails and delay delivery to a later time would be extremely helpful in trying to make workflow more efficient and give someone the ability to conduct communications at off hourse. 

(vast majority of our residents want privacy and no names listed but a few make loud noises they want their name seen by all)  When we check box to say RESERVATION and no names to please the 80% that want privacy could members have an OPT in box they check so they personally can show all their DATA to everyone in community. 

It's pretty uncomfortable to deduct lessons from a pack and to know whether the member has a package or not.
It would be great that when scheduling a lesson that allows package usage it shows a sign or something saying that the member has a punchs available to use and deduct it at the same time as scheduling it.
It's pretty difficult to know whether the member has a package available or not. We need to go to each member profile and check whether the member has a package or not.
Otherwise, you need to schedule the lesson, and then click on the "$" or either go to transactions to mark it as paid from the pack.
Also, when players schedule a weekly recurrent lesson for an X amount of weeks, when going to "Transactions" to mark those lessons as paid from the pack you need to go one by one instead of the ability to select all of them.
When paying fees you can select more than 1 lessons/clinic/event and have one payment only. This is not happening with packages. See attached.

Thank you!

This would give organization's the option to restrict members from booking reservations, or registering for events on dates that are past their current membership's expiration/cancellation date. So if a member's membership ends on April 1st, they will not be able to book a reservation or register for an event on April 2nd.

The use case is for members who would like to reserve a full 1.5 reservation and only use the ball machine for the first 30 minutes, and then play singles after. We do not allow for back-to-back reservations.

Add guest fees to the new package option so members can purchase a set of guest passes and we could give them out to individual members as a sign-up bonus.

We would like to see the Event Age Restrictions based on Event Start Date if possible. We have camps that are restricted to ages 7 through 14 and parents are unable to register their 6 year old kids in the camps at time of registration (February, for example) even though the kids will be 7 prior to the event start date (July, for example).

Create a "your package is about to expire" email notification similar to the membership about to expire notification feature. I want to be able to set the days in advance to send a notification before expire date. Thanks

Our club is mostly unmanned, and as a result we would like the ability for members to reserve recurring bookings by themselves. This knowledge base item says members cannot setup recurring bookings without the intervention of a system user: https://intercom.help/courtreserve/en/articles/4852028-recurring-reservations

Ideally allowing the club to turn this feature on by adding this functionality at a membership level / by membership type:

- membership level ie. Add a feature to select which type of membership you will allow to place their own recurring bookings via the portal/mobile app

- All other membership level restrictions apply as currently set at a member level ie. number of days you can book in advance, hours notice for cancellation etc.

thanks

The settings page has over 50 icons, organized by setting category, but it's HARD to remember what settings are called what and in which category. I find myself clicking in 2-10 spots sometimes just to track something down that I've done before.

Example: I want to be able to find all settings that related to "disclosures". There's on settings called Disclosures, but I have to turn it on somewhere else. I want to type "disclosures" into a search bar, and be shown all instances of that word throughout the admin settings.

Currently, we receive emails for anyone signing up to an event... but when the event is full, we don't get notices that people have put themselves on the waitlist and we think this would be a great feature.

It is critical that our coaches can send text messages to their classes for last-minute changes due to weather. We don't have a front desk or an office at the facility, so the coaches manage everything on-court. With an unexpected rain storm or lightning storm, our coaches may be frantically trying to corral their students to a dry location while also loading their equipment to get out of the weather while also needing to tell parents where the class is moving to. So the coaches need easy access to the texting function. Currently in the app, they can't text their classes. And for some of our coaches, they can't use the desktop version of the platform in their phone's Internet browser. We need to be able to text through the app. Thank you!

Allow CourtReserve to be tied to MailChip, Zapier or Webhooks. 

When viewing each member, is it possible to show a list of all of the member groups they are in?  If it's easier, can this be added to a report?

Be able to customize and save a personal email signature so the members know who the is coming from. 

add the ability to send a test email prior to sending an email to members. You'd enter the email address you want to test to go to and then can see what you're about to send out.  Very common feature for Email Send programs.

Currently the Auto-registration function only works for events where you allow registration for single dates.  We have events where you have to register for all the dates at once and you cannot register for single dates.  We would like auto-register from waitlist to work for these types of events as well but the option does not seem to be available.

We would like to have the ability to embed Widgets generated within CourtReserve directly into content rows, so that we could construct pages with a mixture of content - i.e., have a hero, maybe some verbiage, and a couple different Widgets. Having this capability would greatly enhance the user experience of our portal. Right now, we are having to rely on a third party website to host widgets. It's clunky, and disconnected. We're aboe to embed your widgets in 3rd party websites, but not in your own website pages. 

I would go so far as to say having the ability to host any 3rd party iFrame on a website builder page in a row would be a highly desirable feature for our club.