It would be great to filter out reservations vs class participants on the Who's Here Today page.  This way, my staff can quickly ensure that payment has been process for all court reservations as needed.  Class participants go out to classes on their own and the coaches check them in on-court.  Whereas the front desk checks in all those with court reservations.

Add a way to re arrange waitlist. There does not seem to be this functionality. 

Additionally, can we get a way for a person to add a guest to the waitlist attached to themselves?

Set certain memberships to require payment profiles and others such as Guest to not need a payment profile.

I find it counter-intuitive that only the person who originally booked a court can cancel or edit the booking. It would make more sense to give equal rights to all named parties (other than guests) to have the ability to control the booking.

Accessed through the branded mobile app, members can post in a public forum to other members of the club, like you would in a Facebook Group. Extremely useful for members looking for subs for their permanent court time, or members looking to find other players to play with, keeping it all within the apl. With the branded app this will make it far easier to foster community. Add it as tab in home page. People can opt in or out of notifications. 

Ability to have players who are registered for a full session to withdraw from one class date and make up in another class date. Ability to remove a player from one date of the full session. And then go to another full session class and add a make up for just one class date at $0. This would also be good to go to a full session class and a a sub for the "drop in fee" with out prorating the session. For example, for our leagues we charge $15 for a sub fee or $0 for a makeup, this is not the pre-rated fee for the class. 

It would be so great if individual memberships automatically got canceled for family members when a family membership was purchased.

I've had a few families purchase a family membership and then have to pay for a family member that is under their family account because the individual membership overrode the family membership.

We have members and member pricing for merchandise that we sell, and if you're a member of a certain type i.e. Deluxe you get 20% off but only if a member.  I can't find how to link discounts on merchandise to membership types? 

A comment. In Transactions--> Sales Summary the 'Member' data point is just a last name. When trying to run a pivot table or any analysis by member it groups people if they're the same last name, even if they're not the same family or membership. Either include member first and last name like the checkin report or use the full name.

when receiving a restring request and we load the member's name or member number....can the system preload the last string type and tension for that particular member?  It will be quicker to check it in and the desk will sound more knowledgeable.

As a customer, I'd like to be able to purchase a punch pass or lesson from an organization without having to be assigned a membership.

As a customer, I'd like to be able to get access to a facility based on the purchase of a punch pass

As an admin, I'd like to be able to sell punch passes to customers who aren't ready to purchase a full membership

As an admin, I'd like to sell lessons to non-members

As an admin, I'd like to see active punch pass holders as well as in-active punch pass holders (once a punch pass is consumed)

As an admin, I'd like to grant access to the facility after the punch pass had been purchased (notification will work of the pass being purchased while we don't have a complete physical access integration)

As an admin, I'd like to restrict access to the facility after the punch pass had been consumed (notification will work of the pass being completely used at time of final reservation had been completed while we don't have a complete physical access integration)

When a member gets into an Event off the waitlist they receive an email. I want the ability to send a copy of the email to an Admin. Currently I only see ability to send it to an Instructor. I have no way of knowing if the email was sent to the member. 

Requested by Dave Ganim at Pickle Shack - wants to have an "Email" field for guests in addition to the phone number field, and have an option to require it. 

When booking a lesson, it would be great for any notes written in the "Display Message for Schedulers" to be included in the confirmation email that is sent to the instructor. Or, it would be helpful to be able to add a message to the confirmation email in case there are special instructions. 

Add the "red dot" reminder that something requires attention to the refunds tab on the left nav bar. It would ideally show on TRANSACTIONS and then on REFUNDS as well so it could be seen without having to expand the TRANSACTIONS tab.  This red dot would be similar to the "To do" notification red dot. 

Would be great to see the NEWS section that is visible on a desktop also through the APP.

We would really benefit from being able to write down general notes about  a specific member.

(I.e. Has specific preferences, details of previous interactions, $$ owed from previous visit, "History of no-shows must take payment upfront" or other information that would allow the staff to better serve that member)

This would require a visible icon in the scheduler view that would show details of the note when staff hover of it. 

It would also be important to show these notes when staff are making a reservation for that member.

Please allow an option to activate payment transactions at certain time from the reservation. Then we can say refunds will automatically be rendered if cancelation is made outside of the 48 hour window from time of reserve event.

Payments made 4 days prior have to be refunded if a client cancels the third day before their scheduled event.  Then I have to manually issue a refund.  

I would like to have the tennis administrator just be able to reserve tennis courts and the same for pickleball administrators

Allow instructors to manage their own schedule.  Their availability changes often so would be convenient if they can update their own schedule.  

Currently, links in push notifications aren't colored and aren't differentiated from other text in any way unless you manually color them. Would love to have them default to a color like they would be in an email.