CR will auto-renew memberships a specified number of days in advance. During that advance period, members can still cancel but CR doesn't remove or check for the fee.  It might still be billed and collected even though the member properly canceled.  It would be helpful to remove the fee, or check and alert the member/Club, or even warn the member to check for the fee whenever they cancel: "Your membership renewal fee may already be generated based on Club policy, please verify your account or contact the Club to confirm"

For events, have an option to set a specific date that guests can be registered so that members have first priority.  Similar to the event registration where you can set different dates/times that membership categories can register. 

For example, space is limited to only 50 registrants.  Allow members to register up to a certain date, and then at that point they can register their guests if space is still available.  

You can manually do this, but would be great to not have to manually do it each week for reoccurring events.  

many people don't use the baked in email app on iOS, yet you require it when you click on the email icon in the player directory for a member. my feature request is to show the email address and have the ability to "copy email address" so you can paste it into gmail for example. The way it functions right now doesn't even work for me because I don't have the iOS mail app.

Thank you.

We don't want our members to carry a balance.  The new event guests feature is great except it doesn't force the member to pay the assigned guest fee right away.  Please consider updating this.

It would be helpful if when players were booking or reserving courts, that they could "see" a schematic/layout of the courts and/or campus, in general, in order to better inform them of locations of courts. A simple link/button on a reservation form that popped up a PDF or graphic that we uploaded, for example.

ability for players and admins to add guests of players to waitlist attached to them..

We would like to be able to have a report that can be run for Sales over a given time period that factors Unit Cost into the report. Currently only the Inventory Valuation does this, but it is not a report that can show sales over a given time period. 

A being able to see Unit Cost subtracted out of the Gross Sales on another POS report such as Item Sales would be helpful. 

Our club uses Transaction List with Payment Types = Punch to generate a punch report for each instructor which is used to calculate the instructor's pay.  Currently, the output does not include the Package Name.  We have multiple packages for the same events with different punch counts and thus a different $/punch value.  In order to correctly pay the instructor using this report, we need the Package Name in the Transaction List output.

Our club is mostly unmanned, and as a result we would like the ability for members to reserve recurring bookings by themselves. This knowledge base item says members cannot setup recurring bookings without the intervention of a system user: https://intercom.help/courtreserve/en/articles/4852028-recurring-reservations

Ideally allowing the club to turn this feature on by adding this functionality at a membership level / by membership type:

- membership level ie. Add a feature to select which type of membership you will allow to place their own recurring bookings via the portal/mobile app

- All other membership level restrictions apply as currently set at a member level ie. number of days you can book in advance, hours notice for cancellation etc.

thanks

Currently, we receive emails for anyone signing up to an event... but when the event is full, we don't get notices that people have put themselves on the waitlist and we think this would be a great feature.

The apple calendar feed does not indicate who you are playing with: just indicates Singles. So I either have to enter a simultaneous appointment (with the name of the other player) or go the CR to view the actual reservation.  

Often times Rows used to build the website are similar, so being able to duplicate a Row and edit it would make website building much faster.

Can we change the format of the All Transactions page under billing to show a running balance like banks statements have? Basically, there will be a column with the date, a column with the type of transaction and the transaction date if it occurs in the future, a column for the fee, a column for payments or refunds, and a running balance to show how much is owed or on credit after each transaction. It would look like this:

The invoice page works fantastic but I truly believe that revamping the All Transaction page to look like the table above would vastly reduce the confusion from customers when it comes to explaining charges on their accounts.

Please allow us to use Dynamic Member Groups and not just Static Member Groups in the Event Registration Restrictions.  Dynamic groups would allow us to easily manage our members and the events would automatically update based on our update of members.

I would love a report where I can find unused hours on selected dates, time, and courts. This would be helpful when implementing new programs, tournaments, ideas. etc.

There should be an easy way to email reminders to members who have an outstanding balance and unpaid fees (of any sort) older than X days.

Enable a member to do an annual membership paid in 4 installments.  

Our members pay their dues on a quarterly basis, so right now when we get new members in between billing cycles, we have to prorate the amount they owe by hand, otherwise they technically are getting free membership until the next round of dues are billed. Since quarterly billing is common, it would be great if Court Reserve could have a feature that automatically does that math for me. 

CourtReserve currently gives us a package start date and expiration date. Because members book courts and events one to two weeks in advance, we need to control two dates independently:

1. When the package can be applied to a new booking.
2. Which reservation or event dates the package can pay for.

For winter packages, we want members to be able to apply the package a week or two before October 1 when booking October 1 or later play. They should not be able to apply it to play before October 1.

For summer packages, we want members to be able to apply the package through September 30, including to reservations or events that take place after September 30. Starting October 1, the expired summer package should no longer be available for new bookings. Reservations already paid for with it should remain valid.

Could you add separate settings for the dates a package is available to apply at checkout and the reservation or event dates it is eligible to cover? This would let us handle advance bookings across seasonal pricing changes.

If you could add the option directly,“1 to 21” option to the 5-person Rotation Type that would be great.

Regularly sent emails out to participants of specific events. There are two ways to do it currently which are tedious:

1. Go to email templates, filter the event date and time slot and select participants. Annoying thing with this is if the specific event isn't using all of our courts, it will include people who have generic court reservations in the filter so staff have to go through and ensure these folks wont receive the email. Would be great if you were able to filter by event name.

2. Second option is to go to the event, click notify event registrants and send an email that way but we are unable to access our templates so we either have to go into history and duplicate a previous email OR copy paste a template from google drive. So, it would be nice to be able to access our email templates from the notify registrants section in a specific event.