Event categories allows emojis or cut/past image but event titles does not allow it which then can't be seen on the calendar itself.  Can you fix event Name to show up on calendar to work same as event category title

It would be nice to have some basic controls of font size for the website. Specifically for the Player Directory where the font size is very very small by default. Many of the people using our system are older and have complained about the font sizes overall.

We do not allow ANY player to register for an Event without paying online first. However, if they are Auto Added from a Waitlist, they are added to a roster without having to pay. If they have a Credit on their account, CR will pay for their Event when they are Auto Added, BUT CR will not charge their credit card automatically, even if they have an active Payment Profile on file and the Event is set to require pre-payment. Our staff has to constantly check all Rosters for all Events to click PAY to process their payments.  

Our club is having issues with people selecting individual memberships that are "trumping" the rights of Family Memberships. We would ideally like to have a setting that prevents players from selecting individual memberships on the member portal if they already have a Family Membership assigned. 

Will work if it's a global setting (restricts all individual memberships) or if we can pick which ones to restrict that is good. 

Allow for a setting to include member address in the member directory.

Add a dollar value to a custom field on registration for an event to make the pricing dynamic...This allows up sales, registering multiple people for events that don't need names.

To have the ability to grey scale or color the headers for courts to help distinguish between tennis, pickleball or spin more easily.

Right now there does not seem to be a way to keep the Court Utilization report from completely showing Reservations (or Events) because if left blank it defaults to "ALL". We'd like a option to completely disable either of those categories on that report. 

"When's the next available.......?" is one of the most common questions we get asked about our clinics.  The only way to quickly view ALL available dates/times for an event that may be offered at multiple times during the week is to select EVENTS under the RESERVATION section of the menu. 

It is counterintuitive to search for events under reservations section because they mean completely different things. In CR, "reservations" applies to court reservations and "events" applies to everything else (and people are called "registrants" in events, i.e. they don't have a "reservation" for that event). Yet this is the only way efficiently view all available dates/times. A way to search, view, and register for events in chronological order under the EVENTS menu would be highly beneficial and logical.

The other fix to this would be to implement changes to the LIST function under the Events menu whereby ALL dates are visible (not just the 1st date available).  While we can search for specific events, we cannot easily view all available times and dates for events with the same title.  Each event must be selected.  E.g. I can only view all Saturday, Pickleball 101 at one time as opposed to being able to see ALL Pickleball 101 (for all days of the week) and results in lots of clicking around and scrolling. 

When I create a new event, I have some events whereby we do NOT allow online registration. One of our sub admin people add the players to these events from a member list that we created. What the problem is, that if I don't click the "Allow Online Registrations" it won't permit any of those who get added by the sub admin person to be shown as a registrant. It appears that the "Show Registrants" is not able to be click without the "Allow Online Registrations" to also be clicked first. I understand there is not a way to show registrants, unless the Allow Online Registrations is checked? Can you please allow this?

This would not be for any reservations, just observation as to who is playing where.

a player initially books a court as a guest (7 days in advanced), then a few days after booking, she purchases a membership, but when she shows up for her play, she is charged the guest fees even though she has purchased a membership.

So, the idea is that once a guest purchases a membership, any outstanding bookings are automatically updated with the correct fees.

Right now, we run events such as tournaments, round robins where a match might get cancelled in the middle, leaving the court open for 60-90min. We would like to be able allow people to reserve the court again during that time on that court (without having to create two different events / court blocks / move the event end time)

We want to be able to see which admin / sub-admin sent an email or bulk SMS text to our members, preferably underneath the view email history screen. 

it looks like, currently, if on Monday a player books a court for Saturday and pays the guest rate, and then they join the club on Wednesday, their court fees for Saturday aren't automatically adjusted (when they should be because at the time that they play, Sunday, they are a member).

Under System Users and then Instructors, it only allows you to choose one Instructor Type. Is there a way we can get it where you can add more than one Instructor Type for a certain person? We have some Teaching Pros that also do Personal Training, so they can have both Teaching Pro & Personal Trainer listed under Instructor Type. This will help them in planning out their schedules. We a not allowing members to book personal trainers through Court Reserve, it is just for scheduling purposes.

Most clubs are closed on Mondays, but pros teach overflow lessons on Monday when clubhouse is closed.  We don't want reservations for courts on Mondays, but want the instructors to have the ability to schedule lessons. 

We grow our membership as many ways as we can, and one way is by our Referral Program.

When a member is referred by an existing member, and has paid the bill, we give 20% of the membership to the referring member.

Currently we track this with a custom field on the signup form.

This has the following issues:

• No easy way to report on this.  I have to export the entire membership.  Filter for referrals, and then further filter by families, since every member of the family show's up as "referred"
• No integrated way to apply the credit, I have to do a manual transaction.
• New Members have trouble spelling the referred member's name

This could be improved with the following changes:

• Checkbox for "being referred" which opens a member search
• A direct report on "Referred Members"

Optionally, you could directly apply the credit to the referred member's account, but I would recommend some kind of approval on this.  People would try to game the system, and other people have no idea what the field is for and write random names in.

Our Jr program runs in 12 wk sessions.  Currently, even when I set the reservation date to/from to a specific month it gives me all the revenue for the entire 12 week session.  I need to calculate deferred revenue so I need the report to be able to run based upon reservation date for long session just like it does for single activities.