Currently under the General Settings category, there is a checkbox labeled "Member Email Optional" which does not work as expected.  Based on the label, one would assume that if not checked, then email would be a required field for all "non-child" roles including Primary, Spouse, Other Adult and no role.  For child roles, email would only be mandatory if the checkbox "allow login" is selected.  This is the functionality that we need.  Currently whether the "Member Email Optional" box is checked or not, the email is not required.  It is not clear what this setting does as it is currently coded but it is not useful.

I want to create corporate memberships and want participants to include their company name and their company email address as a secondary email.  This company email would be used to annually send an email confirming that the account is still active indicating the employee is still at the company.

The ability to add a color to an entire court on the admin side of the scheduler to draw attention to that court would be helpful. For example, we have one "court" that is not really a court but is a private event room reservation. Admin sometimes overlook that it's that and accidentally make a reservation on that thinking it's a pickleball court. If we could draw attention to it by making it a different color to help distinguish it that would be really helpful.

It would be helpful to have a report that matches the SafeSave settlement report, showing all transactions that went into each settlement by payment type. This way, we could easily match settlements with bank deposits. SafeSave does a great job communicating when a settlement is processed, but we have to spend hours finding transactions to match each settlement/deposit. 

Let all players play each other rather than in groups. Number of matches can be drop-down option. 

Allow non-admins to create member groups for personal use in match making functionality

I know this probably not a priority, and I don't know how much it would require to have a french version for the member portal, but here in Quebec, Canada it is legally require to have french version of our web systems.

I think Quebec is a nice potential market for Court Reserve and simply adding a french version would put Court Reserve on top of the list for every Pickleball or Tennis club in the province.

Thanks!

Some members purchase a package and then their family members join later and are added to their "family" but cannot use the package because it was originally purchased as an individual package. It would be helpful if there was an option to update the package to a "family" package, instead of them having to purchase another package that their family members can use

At this time, the only way to remove their ability to post a manual credit would be to remove the checkmark from "can process payments", but this will also remove their ability to use the preload credit option and (more obviously) process payments. The settings for that option are currently not separated,

Instead of 1 blanket option setting for "processing payments", I can choose if the system user is allowed to "pre-load manual credit", "post manual credit", etc.

There needs to be a System User/Sub-Admin setting that allows certain staff to handle retail returns/exchanges. We do not want them handling/process all refunds (i.e reservation/event refunds for incorrect payment or over-payment)... but when a customer needs to return a retail item from the PRO Shop, we would like them to have access to be able to do so.

We would like to have reservation types that our subadmins can create but which respect the settings for min/max players and min/max time limits (in regular and prime time).  Currently our subadmins can override anything they want and often violate club rules.  Or alternately, perhaps we need a lower level of subadmin which has more restrictions?

I am working with an LGBT+ organization that wishes to hold an event at our club.  They made an excellent suggestion to include more gender options aside from "male" "female" "prefer not to disclose".   I would love to implement this, however we do not have the functionality.  

We have a Monday night league and the members don't want to get weekly reminders for just that one event.  It would be nice to have a toggle within the event creation to that could turn on or off weekly reminders.  As it stands, the players would have to opt out of all communications.

It would be great if a member could see their account debit and credit balance on the top header bar (like it does from the admin view) so that they don't have to go into Transactions->Billing to see these values.  Most of our members don't know how to access this information.

Currently the system will restrict number of events and reservations rather than the total…players realize this quickly and end up being able to double their use by signing up for one event and one reservation each day.  We need this to not be the case!  Help please.  

Would be nice for the Notes section in the member profile to be added to the audit log. For instance, when a note is created it is added to the audit log. When a note is deleted, it is added to the audit log.

This would be helpful to see a record, even if someone goes in a deletes a note. 

We have a lot of older Front Desk Staff and it is incredibly hard to read White Writing on a Yellow Tab... and these two tabs being the same color causes confusion too.

Can you please one of the Yellow Tabs to be a different color for easier distinction and add a bigger/more reader friendly font for all of the "light colored" tabs?

We run periodic sales in our merchandise area. It would be helpful to review POS discounts taken/given by date and time period, and important to audit our staff for accuracy, 

I have an event set up called Tennis Pool and Pickleball Pool. Ill take tennis pool as an exaple. Because it is set up as organized play, the players can only register one date at the time. HOwever, we can register players from the back office in bulk. When the bulk list gets generated, it includes the date/time. It would be extremly helpful to have day on this so we can see what is the day we are regsitering them for, otherwise we have to hold the phone calendar and cross check the dates. Is it possible to add the day of the week to this?

Please please please add credits to the invoices run through batch billing. Players have no idea if their credit was applied because they don't show.

In the past we have been able to edit our reservations.  This stopped working during October 2024.  Please fix it so that we can edit any reservations, versus having to cancel and re-book a court.