Unfortunately, when creating an event and enabling Auto Register from Waitlist, the system requires you to enter a value for Prevent Auto Registration X Hours Before Event, with the lowest possible setting being 1 hour. There is currently no option to set this to 0  Our facility wants to offer "0" as the Hours before the event.  Is it possible to make this change in CR.  

I think a report that can show the revenue made from a certain hour per week (2-3PM, Tuesday) would be very beneficial. But not just that little bit. 

For instance, I am trying to use the Court Utilization Report to figure out where I could possibly lower the cost for court reservations in order to generate more traffic. While doing this I would like to run projections of higher percent usage based on the suggested lowered rate per hour. This could be much easier if there was a combination report for Court Utilization and Revenue Report. Or if you could run a revenue report and it appeared in the same format as the court utilization table this could be exported to excel and be more useful for running projections on new fees, dead times of where less employees are needed, etc.

Would it be possible that we could work the POS to be member facing / give members the ability to add items from the POS to a reservation?

Could you add "no role" or blank as a filter for Family role in addition to Primary/Spouse/Other Adult/Child so that we can pick up the individuals who are not in a family? We would like to create a Member Group that includes all Adult members and excludes U18s. If we specify Family Role (Primary/Spouse/Other Adult) we lose those Individuals with no Role. This request is analogous to https://feedback.courtreserve.com/communities/1/topics/274-member-report-family-role-filtering which made the same request for Member Reports. Thank you.

An account that is for non members that be treated as such. Guest fees and so on. 

In Packages, when we are creating a new package, it would be great to be able to copy/ duplicate an existing package, and just change a few details, instead of rewriting and adding all qualifiers each time.  Many Package offerings are similar, so this would be a big time saver.  More importantly, it would keep consistency at a higher level and avoid some data entry mistakes.  

Currently, to transfer participants between events, we have to withdraw the participants from the event, approve the refund to account credit, enroll the student in the 2nd event, and then pay for the 2nd event with account credit. Because of the approving the refund step, a manager always has to be involved. 

I was wondering if there could be a transfer button on the member portal events tab where I could pick the event to remove the participant from and the event they want to be transferred to, and then the revenue automatically moves to the correct revenue category and CourtReserve shows staff that either the difference needs to be refunded or paid. 

Additional field option to display the membership name or short code on the self check in kiosk. This allows our members and staff to verify which membership tier is assigned to the member.

Enhance CourtReserve's member portal by providing players with access to their signed documents. Currently, administrators can view signed waivers and membership agreements within each member's profile. Extending this functionality to the member portal would significantly improve transparency and build trust with our players. This enhancement would eliminate the current cumbersome process of manually generating PDFs and emailing documents to fulfill member requests.

There are several companies developing LED scoreboard for indoor/outdoor use with decent resolution (192x64 pixels) that is used to display time, current booking for the court, game score or any other message to share with players and members. They are typically connected via WiFi and get info from the booking system like CR.

Would CR team be willing to develop and expose some API calls to 3rd party scoreboard vendors so they can query to system and display information onto their unit? Several scoreboard vendors and bookings systems similar to CR in Europe already have this capability

To be able to check in guests all at the same time, rather than individually. As well as the ability to click the "check-in" option when the guest is paying. This function works for members who have accounts, but not for "guests".

In the Member Portal when you go to Member Directory - would it be possible to have the ability to find and display members with a specific club rating and gender?

It would be very useful to quickly add a member to one or more member groups, from the member list, program registration list. etc. 

I'd like for the option as the Director to be alerted through push or email whenever a sub-admin (teaching professional) makes a change to their schedule. I want to see when they add lessons, change lesson times, or cancel lessons. 

Right now, players can reserve a court AND sign up for an event on the same day.  We have several thousand members and we want them all a fair chance to play.  Some players are playing 4 hours per day because they can sign up for an event i.e. Open Play and reserve a court for play.

Curious if there will ever be a UTR integration for players/members that do not have nor want to establish a DUPR rating.

Allow me to filter by membership type so I cam see how many reservations each type of membership group had.

I was wondering if the event cancellation reason could be attached to the transaction note, so I don't have to go back and forth from a person's event tab and billing tab to figure out why they received a refund.

I would like the ability to select which reservations are added to an invoice.  Instead of adding via reservation date or date of entry, I would like to be able to pick and choose.  For example, with City League Teams, they pay for their match courts each quarter (in advance) and practice courts at the end of each month.  Since both are entered at the beginning of the year, I have to manually adjust each date of entry in order to invoice the months that have match courts.

It would also be very helpful to be able to preview an invoice before it's created.

When someone is shopping we should have the ability to take solicit a donation amount.

This should be charged along with the event being purchased. 

Ideally it would have separate tax rules.

It should be purchasable by anyone who can purchase an event.  For instance, the non-member parent of a Junior who is buying lessons or camps.

This is the ideal time to collect donations, when someone is spending, and it's just a matter of adding a little more on top.

Hi there.. I think it is really important that our admins can see the status of a member's membership when checking them in on a reservation or event check in screen. If you edit the reservation or dig into the depth of the event in edit mode, then you can see that status, but it make so much more sense for staff to be able to see it right on the check in and payment collection screen. They don't all have permission to 'edit' reservations or events so they cannot dig deeper in.

Example of the reservation check in is below.

Let me know if this is in the plans please.

Thanks

Tracey

It would be great to send custom email messages to different types of reservations. When one of our timeshares books, I would like it to say something versus when a local player books. 

the ability to choose which items from a retail/Pro-Shop purchase a customer is wanting to return/refund.... it is all or nothing right now.