We use a member group as our membership directory. We also have different membership types. It would be great to be able to list the membership type in this directory. Right now it just lists name, email and phone number 

In the membership billing tab. I need an option for weekly billing. It is how we are billing for our gym in Kilo. It is a way that a lot of gyms are changing their billing to weekly. It gives 13 months of billing in a year.

Our club uses the Global Announcements for daily court conditions but also for important happenings at the club. It functions as a bulletin board for staff to highlight certain topics. Can CR create a way to customize the order in which they're displayed? Or maybe a way to "pin" certain ones to the top of the page?

We would like it to be added that when our members come to check in, we can look up their information by first and last name rather than just their barcode or member ID

We have added a Trial Membership good for 30 days. We hope this will drive players to a paid membership. We only want players to be able to sign up for this one time. We currently are having to monitor the new signups to the membership so that it's not abused. It would be nice if the Trial Membership was preloaded in CR and restricted to a single use or if there was a way to toggle it to one use only. I see where we can expire and move it to another membership and we have that set to send them back to a guest membership. If the membership would had a check box to Require Approval I think that would help us manage this. 

Example: 

Franklin X-40 Pickleballs - 400 stock on hand

1 Pack = $4

3 Pack = $10

Two different items in the PoS, but each sale will subtract from the same base item stock of 400 packs.

Would like to have the system automatically move players down when they miss a week instead of having to manually do it.

Ability to duplicate would be very helpful!  Currently, the mobile dashboard only shows new announcements and once it is viewed it is not visible unless the user click on the View All option. However, it would be helpful for us to have more control over what our users are viewing on the dashboard by allowing an announcement to remain visible OR at least be able to duplicate so that we can repost (or both).

We would like to limit reservations/registrations for a guest or preferably a "non-member" member for one month (or a set amount of time that is greater than a week. Most clubs like to limit monthly usage by a specific guest, so I am surprised that this is not available. 

Please add DUPR Integration to the Player Matchmaker.

Also, please add the ability to require a certain reliability or higher for this.

Families have same last name so when you go to the audit log to see what was cancelled, you only see the last name. It can be very confusing. It should have first and last names. 

The number of days in advance a court can be booked should be customizable by each individual sport just like the opening court times are. That would actually make it easier if it were on the same page as court opening times. 

We want all family members over the age of 18 to be required to sign the waiver. Currently, there is no setting to select specific family roles to be required for signing rules. Please assist with the creation of this. 

Can we have an option to hide players rating when setting up organized play but want to show the members registration list.

As an HOA Club admin, I have permission to override the Hours of Operations when setting up an Event that happens outside our normal club day.

I'd like to give our Social Committee sub admin the same permission. They do not need to have full admin rights to set up our next social gathering.

Hi there! When we take a cash payment for reservations (and see the screen below), we would like to change the Payment Amount (like how it is on Point of Sale). Staff have to calculate change themselves, and the actual amount paid & change received aren't on the receipt. 

CourtReserve does not send notifications of members who reactivate their memberships.  

A former member who is inactive still has an account. When they open CourtReserve, they see an option to PURCHASE MEMBERSHIP. When that person chooses the membership and reactivates, no notifications go out to those of us who need to keep track of such things. This is different from when a new member joins and creates an account. 

We are a volunteer, member-run club with no paid staff, but we pride ourselves on our efficiency and member relations. In this situation, we may not figure out that someone has rejoined until the membership numbers don't match at the end of the month, or, when the person tries to access the courts with their cardkey and they let us know they can't get in because we have not reactivated their card! Some people need a new card and we have no idea they have rejoined...so our customer service doesn't seem so great here!

Is there a way to fix this situation?

Thank you!

Be able to assign a package to a membership for one year not just monthly

Charges that our club incurs via CourtReserve/Credit card companies when charging a guests debit card as opposed to a credit card.  We do not charge back the convenience fee incurred through the Credit card company and Court Reserve.  I am concerned that we are charged these fees even when a guest uses a Debit Card, which is basically the same as cash.  Businesses generally allow a discount to those using cash and debit vs. credit card. Clare confirmed that we are charged a fee regardless, since Court Reserve presently does not have a way to differentiate.   

I would like to strongly suggest this as an enhancement if you do charge the fees for debit.

A service fee whether it be a credit card service or Court Reserve service fee should not be charged when a Debit card is used and on file.

Would be really helpful to see what CC members use - Visa, Mastercard or Amex instead of just "credit card". Payment settlements are great but I still have to reconcile everything. Thanks!