Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
Thank you for being an essential part of the CourtReserve community!

Ability to customize all system Emails

Integrate Quick Books

Ability for players to purchase a Virtual Gift Card

Tournament Manager
This would be an "add-on" feature to the CR Platform that would allow you to run internal tournaments including:
* Registration
* Player Check-In
* Score Posting
* Brackets
and more..

Staff Timeclock
The idea here is to provide a simple clock-in/clock-out module for staff. Time reports will be presented along with PTO features and future payroll integration with other companies.

Ability to customize all system Emails
The idea here is to be able to replace the CourtReserve email text with your own custom text for each email / notification that is sent out.

Integrate Quick Books

Ability for players to purchase a Virtual Gift Card
The idea here is to allow players to purchase a "virtual" gift card at different prices and then the ability to redeem that gift card to add "credit" to their account. Just like the Amazon gift card model.

Domain forwarding with masking
I thought I'd added this as long as two years ago but maybe not...
We forward our domain to our CR site and would like for you to support domain forwarding masking so that the URL shows our domain name not CR. This will avoid confusion from our users.

Front Desk Dashboard w/Analytics
We need a front desk dashboard to see all reservations/events and a quick way to check in members when they walk into the club.

Automatic Batch Billing
Having the option to automate Batch Billing (invoices and payments) on a certain date of the month.

Ability to require approvals on specific Memberships
Currently it is a single setting to determine whether all memberships require approval or not. It would be nice to have this setting for each type of membership so that most do not need approval but a few types do

Integration with Email Marketing Platform (e.g. Mailchimp)
We want CR to be our sole CRM, but we like the ability to do email campaigns through Mailchimp. So, we have to maintain a parallel client list in Mailchimp. It would be tremendous if our CR member data synch'ed to Mailchimp.

Discounting
Ability for customers to get a discount when they sign up for so many events or spend so much money - a way to auto discount?

Promo Codes
Add the ability to use promo codes to offer customers discounts.
Example: Use Promo Code BLACKFRIDAY at checkout to receive 20% off your purchase.
Customer receives 20% off their purchase.

Lottery System for Courts
The basic idea here is to allow people to sign up for a timeslot. At a predetermined time, the court allocation process will begin and the courts will be allocated based on a set of rules.

Booking restrictions that only include reservations made by the member
Allow each member to book a maximum # of hours each week, without including reservations that they were listed as a player. Only include reservations they booked themselves.

Packages / punch deduct
It's pretty uncomfortable to deduct lessons from a pack and to know whether the member has a package or not.
It would be great that when scheduling a lesson that allows package usage it shows a sign or something saying that the member has a punchs available to use and deduct it at the same time as scheduling it.
It's pretty difficult to know whether the member has a package available or not. We need to go to each member profile and check whether the member has a package or not.
Otherwise, you need to schedule the lesson, and then click on the "$" or either go to transactions to mark it as paid from the pack.
Also, when players schedule a weekly recurrent lesson for an X amount of weeks, when going to "Transactions" to mark those lessons as paid from the pack you need to go one by one instead of the ability to select all of them.
When paying fees you can select more than 1 lessons/clinic/event and have one payment only. This is not happening with packages. See attached.
Thank you!


Please allow Guests to be added to Lesson Reservations just like Court Reservations.
Please allow Guests to be added to Lesson Reservations just like Court Reservations.

Schedules/Sessions inside of an Event
The idea here is to have one event with multiple schedules. This will allow clubs/organizations running seasonal programs to have one event and add multiple days/times to the event in terms of a schedule.

Setting priority of Courts on what can be booked.
if facilities have pickleball courts painted on tennis courts, they generally have 2 courts per 1 tennis court. Can we add an option to force members who book pickleball to have to book Pickleball A and then Pickleball B before ending up booking pickleball courts on the second tennis court?
if pickleball courts only utilize half a tennis court, we dont want to block 2 tennis courts by only using half the court for pickleball. We want to book both halves of 1 tennis court before allowing members to book another pickleball court and blocking the second tennis court.

Report function for all Court and Instructor conflicts on the court sheet
We would like to be able to run a report that can identify dates and times of any type of conflict that may exist anywhere on the schedule. Mainly for court conflicts and instructors.

Chat Functionality with other Players/Pros within the Mobile App
Allow members to send messages to each other from the CourtReserve app by proxy, so that they do not have to reveal their email address. It would be ideal if the reply was also by proxy. This is for those who opt-out of the public player directory, but still want to contact other players.

More Check-ins displayed on the check in bar up top
Only 4 names appear at a time when people check in even though there is ample space for more names. The only way to access this is to run a report which our staff doesnt always have time/access to do in the moment. Also if one person checks in and that orange bar that is displayed appears showing what they are registered for, the next people that check in dont have the same orange bar appear for them.

'Hide on Scheduler' option for members
Half of my members want to be able to see who is playing on the courts around them (helps with organizing big groups) when looking at the schedule. The other half of members would like their names to not show on the other members schedules.
Can the members have an option to hide their information on the schedule when booking courts? Much like an admin can select 'Hide on Scheduler'.

Add-Ons to Events (with pricing options)
Can we have a Custom Field option as an "Add On" option for an event? For example, add on's for camp are an After Care option, swim lessons and diving lessons. These are an extra charge for all 3. It would be SUPER amazing if registrants could simply add on one of the custom field options and simply get charged a little more than the normal price for the add-on. Having an event with extra options is always useful, add a shirt for an extra cost, little extras for an 'upgraded' experience to an event, or our needs (swim lessons, after care and a diving class option for summer camp). We also ran into an issue with this for guests. It would be good to have an option to 'add on' a guest with you to an event and the extra fee gets charged to the event price.
Customer support service by UserEcho