Help Us Make CourtReserve Better! 🗣️

We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features. 

Thank you for being an essential part of the CourtReserve community!

+211
Accepted

Tournament Manager

Tim Owens 6 years ago in Add-On Modules updated 2 weeks ago 11
+151
Accepted

Staff Timeclock

Tim Owens 4 years ago in Add-On Modules updated 3 weeks ago 17
+144
In Progress

Ability to customize all system Emails

Tim Owens 4 years ago in Notifications / Email / SMS updated 1 month ago 26 8 duplicates
+120
Accepted

Integrate Quick Books

Tim Owens 6 years ago in Transactions/Financials updated by Donna Tran 1 week ago 6 1 duplicate
+91
In Progress

Ability for players to purchase a Virtual Gift Card

Tim Owens 3 years ago in Any other Ideas / Suggestions 😁 updated by Denise Richards 1 month ago 13 1 duplicate

+211
Accepted

Tournament Manager

Tim Owens 6 years ago in Add-On Modules updated 2 weeks ago 11

This would be an "add-on" feature to the CR Platform that would allow you to run internal tournaments including:

* Registration

* Player Check-In

* Score Posting

* Brackets

and more.. 

top-feature-request
+151
Accepted

Staff Timeclock

Tim Owens 4 years ago in Add-On Modules updated 3 weeks ago 17

The idea here is to provide a simple clock-in/clock-out module for staff.  Time reports will be presented along with PTO features and future payroll integration with other companies.

top-feature-request
+144
In Progress

Ability to customize all system Emails

Tim Owens 4 years ago in Notifications / Email / SMS updated 1 month ago 26 8 duplicates

The idea here is to be able to replace the CourtReserve email text with your own custom text for each email / notification that is sent out.

Q4-2024 top-feature-request
+120
Accepted

Integrate Quick Books

Tim Owens 6 years ago in Transactions/Financials updated by Donna Tran 1 week ago 6 1 duplicate
top-feature-request
+91
In Progress

Ability for players to purchase a Virtual Gift Card

Tim Owens 3 years ago in Any other Ideas / Suggestions 😁 updated by Denise Richards 1 month ago 13 1 duplicate

The idea here is to allow players to purchase a "virtual" gift card at different prices and then the ability to redeem that gift card to add "credit" to their account.  Just like the Amazon gift card model.

top-feature-request Q4-2024
+65
Accepted

Domain forwarding with masking

Drew Seath 2 years ago in Any other Ideas / Suggestions 😁 updated by Tim Owens 4 weeks ago 12 1 duplicate

I thought I'd added this as long as two years ago but maybe not...

We forward our domain to our CR site and would like for you to support domain forwarding masking so that the URL shows our domain name not CR.  This will avoid confusion from our users.

top-feature-request
+58
Accepted

Front Desk Dashboard w/Analytics

Tim Owens 6 years ago in Check-In / Attendance Tracker updated by James Leigh 4 weeks ago 10 1 duplicate

We need a front desk dashboard to see all reservations/events and a quick way to check in members when they walk into the club.

top-feature-request
+53
In Progress

Ability to require approvals on specific Memberships

CRBooking Support 3 years ago in Memberships updated by Tim Owens 4 weeks ago 7

Currently it is a single setting to determine whether all memberships require approval or not.  It would be nice to have this setting for each type of membership so that most do not need approval but a few types do

top-feature-request Q4-2024
+46
Accepted

Discounting

Tim Owens 3 years ago in Events / Programming updated by Adrian Montoya 9 months ago 15 2 duplicates

Ability for customers to get a discount when they sign up for so many events or spend so much money - a way to auto discount? 

top-feature-request
+44
Waiting on Votes

Automatic Batch Billing

Ricardo Callado 3 years ago in Transactions/Financials updated by Chadwick Campbell 2 years ago 6

Having the option to automate Batch Billing (invoices and payments) on a certain date of the month. 

top-feature-request
+43
Accepted

Lottery System for Courts

Tim Owens 4 years ago in Schedulers updated by Rand Lee 7 hours ago 7

The basic idea here is to allow people to sign up for a timeslot. At a predetermined time, the court allocation process will begin and the courts will be allocated based on a set of rules.

top-feature-request
+32
Waiting on Votes

Booking restrictions that only include reservations made by the member

Kate Holzhuter 2 years ago in Reservations updated by Louis Patitucci 2 years ago 3

Allow each member to book a maximum # of hours each week, without including reservations that they were listed as a player. Only include reservations they booked themselves.

top-feature-request
+30
Waiting on Votes

Integration with Email Marketing Platform (e.g. Mailchimp)

Chadwick Campbell 3 years ago in Notifications / Email / SMS updated by Richard Tschetter 1 year ago 4

We want CR to be our sole CRM, but we like the ability to do email campaigns through Mailchimp.  So, we have to maintain a parallel client list in Mailchimp.  It would be tremendous if our CR member data synch'ed to Mailchimp.

top-feature-request
+29
Accepted

Schedules/Sessions inside of an Event

Tim Owens 4 years ago in Events / Programming updated 4 years ago 3 3 duplicates

The idea here is to have one event with multiple schedules.  This will allow clubs/organizations running seasonal programs to have one event and add multiple days/times to the event in terms of a schedule.

top-feature-request
+28
Waiting on Votes

Packages / punch deduct

Martin Miedzowicz 2 years ago in Transactions/Financials updated by Kim Lehman (Product Manager) 1 year ago 1

It's pretty uncomfortable to deduct lessons from a pack and to know whether the member has a package or not.
It would be great that when scheduling a lesson that allows package usage it shows a sign or something saying that the member has a punchs available to use and deduct it at the same time as scheduling it.
It's pretty difficult to know whether the member has a package available or not. We need to go to each member profile and check whether the member has a package or not.
Otherwise, you need to schedule the lesson, and then click on the "$" or either go to transactions to mark it as paid from the pack.
Also, when players schedule a weekly recurrent lesson for an X amount of weeks, when going to "Transactions" to mark those lessons as paid from the pack you need to go one by one instead of the ability to select all of them.
When paying fees you can select more than 1 lessons/clinic/event and have one payment only. This is not happening with packages. See attached.

Thank you!

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Image 198
+28
Waiting on Votes

Please allow Guests to be added to Lesson Reservations just like Court Reservations.

John OBeirne 3 years ago in Instructors / Lessons updated by Leslie Burke 1 year ago 5

Please allow Guests to be added to Lesson Reservations just like Court Reservations.

+25
Accepted

Promo Codes

Ryan Trefry 3 years ago in Events / Programming updated by Zac Tinney 6 days ago 4 1 duplicate

Add the ability to use promo codes to offer customers discounts.  


Example: Use Promo Code BLACKFRIDAY at checkout to receive 20% off your purchase.

Customer receives 20% off their purchase.

top-feature-request
+21
Waiting on Votes

Setting priority of Courts on what can be booked.

Kristen Larrick 3 years ago in Reservations updated by Chris Lanzone 1 year ago 3 1 duplicate

if facilities have pickleball courts painted on tennis courts, they generally have 2 courts per 1 tennis court. Can we add an option to force members who book pickleball to have to book Pickleball A and then Pickleball B before ending up booking pickleball courts on the second tennis court?

if pickleball courts only utilize half a tennis court, we dont want to block 2 tennis courts by only using half the court for pickleball. We want to book both halves of 1 tennis court before allowing members to book another pickleball court and blocking the second tennis court.

+20
Waiting on Votes

Report function for all Court and Instructor conflicts on the court sheet

Adam Virga 2 years ago in Reports updated by Beverly Raelson 2 years ago 4

We would like to be able to run a report that can identify dates and times of any type of conflict that may exist anywhere on the schedule. Mainly for court conflicts and instructors. 

+18
Waiting on Votes

Add-Ons to Events (with pricing options)

Seth Pomerantz 3 years ago in Events / Programming updated by Lauren Giedgowd 4 weeks ago 6 2 duplicates

Can we have a Custom Field option as an "Add On" option for an event? For example, add on's for camp are an After Care option, swim lessons and diving lessons. These are an extra charge for all 3.  It would be SUPER amazing if registrants could simply add on one of the custom field options and simply get charged a little more than the normal price for the add-on. Having an event with extra options is always useful, add a shirt for an extra cost, little extras for an 'upgraded' experience to an event, or our needs (swim lessons, after care and a diving class option for summer camp). We also ran into an issue with this for guests. It would be good to have an option to 'add on' a guest with you to an event and the extra fee gets charged to the event price. 

+16
Accepted

Allow members to see registrants listed in order they signed up vs alphabetical

Marci Imbriaco 2 years ago in Player / Member Functionality updated by Jeff Donald 1 year ago 6

In Tennis doubles we need multiples of four players  for a court so if you signed up as the 13th person you may not play. Unfortunately members see the registrants in alphabetical order  versus order the registrants signed up so they do not know if they are the 13th, 14th 15th player and possible won't play. 

I do realize the admin can see in registration order but it does not help players 

+14
Accepted

Ability to send Liability Waiver to Guests

Kristen Larrick 3 years ago in Reservations updated by Kim Lehman (Product Manager) 2 years ago 2

require players to put their guest's email into the court reservation so that an automated confirmation email with the guest waiver/check in instructions can be communicated (for liability reasons).

+13
In Progress

Merge Member/Player Option - Easier way to combine duplicates

Monica Mead 3 years ago in Memberships updated by Kim Lehman (Product Manager) 2 months ago 5 6 duplicates

There should be a way to merge members. Some times a member will have an account then they  will add themselves again when signing up and then you need to combine those accounts together.