For events, have an option to set a specific date that guests can be registered so that members have first priority.  Similar to the event registration where you can set different dates/times that membership categories can register. 

For example, space is limited to only 50 registrants.  Allow members to register up to a certain date, and then at that point they can register their guests if space is still available.  

You can manually do this, but would be great to not have to manually do it each week for reoccurring events.  

many people don't use the baked in email app on iOS, yet you require it when you click on the email icon in the player directory for a member. my feature request is to show the email address and have the ability to "copy email address" so you can paste it into gmail for example. The way it functions right now doesn't even work for me because I don't have the iOS mail app.

Thank you.

We don't want our members to carry a balance.  The new event guests feature is great except it doesn't force the member to pay the assigned guest fee right away.  Please consider updating this.

It would be helpful if when players were booking or reserving courts, that they could "see" a schematic/layout of the courts and/or campus, in general, in order to better inform them of locations of courts. A simple link/button on a reservation form that popped up a PDF or graphic that we uploaded, for example.

ability for players and admins to add guests of players to waitlist attached to them..

We would like to be able to have a report that can be run for Sales over a given time period that factors Unit Cost into the report. Currently only the Inventory Valuation does this, but it is not a report that can show sales over a given time period. 

A being able to see Unit Cost subtracted out of the Gross Sales on another POS report such as Item Sales would be helpful. 

Our club uses Transaction List with Payment Types = Punch to generate a punch report for each instructor which is used to calculate the instructor's pay.  Currently, the output does not include the Package Name.  We have multiple packages for the same events with different punch counts and thus a different $/punch value.  In order to correctly pay the instructor using this report, we need the Package Name in the Transaction List output.

Our club is mostly unmanned, and as a result we would like the ability for members to reserve recurring bookings by themselves. This knowledge base item says members cannot setup recurring bookings without the intervention of a system user: https://intercom.help/courtreserve/en/articles/4852028-recurring-reservations

Ideally allowing the club to turn this feature on by adding this functionality at a membership level / by membership type:

- membership level ie. Add a feature to select which type of membership you will allow to place their own recurring bookings via the portal/mobile app

- All other membership level restrictions apply as currently set at a member level ie. number of days you can book in advance, hours notice for cancellation etc.

thanks

Currently, we receive emails for anyone signing up to an event... but when the event is full, we don't get notices that people have put themselves on the waitlist and we think this would be a great feature.

Often times Rows used to build the website are similar, so being able to duplicate a Row and edit it would make website building much faster.

Can we change the format of the All Transactions page under billing to show a running balance like banks statements have? Basically, there will be a column with the date, a column with the type of transaction and the transaction date if it occurs in the future, a column for the fee, a column for payments or refunds, and a running balance to show how much is owed or on credit after each transaction. It would look like this:

The invoice page works fantastic but I truly believe that revamping the All Transaction page to look like the table above would vastly reduce the confusion from customers when it comes to explaining charges on their accounts.

Please allow us to use Dynamic Member Groups and not just Static Member Groups in the Event Registration Restrictions.  Dynamic groups would allow us to easily manage our members and the events would automatically update based on our update of members.

I would love a report where I can find unused hours on selected dates, time, and courts. This would be helpful when implementing new programs, tournaments, ideas. etc.

There should be an easy way to email reminders to members who have an outstanding balance and unpaid fees (of any sort) older than X days.

Enable a member to do an annual membership paid in 4 installments.  

When I go to select a payment method in the POS it would be nice for it to tell us which of their cards on file is their 'Preferred' one like it does when we're on their payment profile page.

Request: Switch instructor scheduling from blacklisting unavailability to whitelisting availability, and add an automatic buffer that removes unbooked slots across both online and front-desk booking.

1. Whitelist availability

Let instructors mark when they are available rather than blocking off when they're not. 

2. Automatic booking buffer

Add a configurable buffer (e.g. 36 hours) that automatically removes an available slot once it's inside the buffer window and still unbooked — applied to both online and front-desk booking. The existing online booking window doesn't stop front-desk staff from booking inside the cutoff; we enforce that with internal policy today, but a system-level rule is far more reliable.

Configurability: Facility-wide default with a per-instructor override.

The current system works but it shows a lot of information that the user doesn't need to see, like all the times that are currently booked up. I love the new public booking system that just shows the slots that are free, effectively reducing cognitive load. Could we please get this as an option in the mobile app instead of the current calendar view? 

Use Case:  At time of registration for a camp, we ask for dietary requirements and allergies.  The parent does not complete it at time of registration or wants to update it.  Currently we cannot update this custom field - BUT it is so important that we can.  We use this field to give to our chef for doing camp lunches - now it is obsolete.

Rally answer was:  Collecting it again - is a bit of a nightmare to say the least...

Short answer: you can’t edit event/program registrant custom fields after registration.  Those fields are designed to be completed by the registrant during sign-up. After that, admins can only view the responses by hovering over the “i” icon next to the registrant’s name in the event list. There isn’t a documented way to update or overwrite those values later in the system.  If you need to change the information, the typical approach is to collect it again (for example via a follow-up form or message) rather than editing the original field.

In clinic summary report when choosing instructors all system users are listed instead of only instructors. Can CR fix this issue, so we don't have to scroll through everyone to select the appropriate instructor?

There are times when we want to send a targeted marketing email to event participants but the Notify option doesn't have the email builder. The other option would be to create a member group directly from the event. Then we could use the email builder. Thanks for your consideration. 

We're building a custom inventory management tool and need API access to sync POS items and stock levels. Please add endpoints to: list all POS items, retrieve a single item by ID, and update stock quantity (on-hand). This would allow us to keep inventory in sync without manual entry in the POS area.