Have something in a membership where someone is able to only do something a certain amount of times per month without having to track it ourselves. i.e. Only allowing 5 free paddles rentals per month.

Integrate with Toast to allow sharing of tabs and credit cards. 

Hi there! We would like to be able to run the Inventory Valuation Report for a specific date. This way we can compare the current inventory valuation with a date in the past.

Hi there! When we take a cash payment for reservations (and see the screen below), we would like to change the Payment Amount (like how it is on Point of Sale). Staff have to calculate change themselves, and the actual amount paid & change received aren't on the receipt. 

Charges that our club incurs via CourtReserve/Credit card companies when charging a guests debit card as opposed to a credit card.  We do not charge back the convenience fee incurred through the Credit card company and Court Reserve.  I am concerned that we are charged these fees even when a guest uses a Debit Card, which is basically the same as cash.  Businesses generally allow a discount to those using cash and debit vs. credit card. Clare confirmed that we are charged a fee regardless, since Court Reserve presently does not have a way to differentiate.   

I would like to strongly suggest this as an enhancement if you do charge the fees for debit.

A service fee whether it be a credit card service or Court Reserve service fee should not be charged when a Debit card is used and on file.

Would be really helpful to see what CC members use - Visa, Mastercard or Amex instead of just "credit card". Payment settlements are great but I still have to reconcile everything. Thanks!

Issue:  Someone reserves multiple courts for a group event and most if not all attendees have never been to the club, and may never come again.  We still need to have them sign our liability waiver but we don't want to require them to go through the entire profile setup process (we require a payment profile as well).  There is usually one point of contact for the group we are dealing with.

We can create a kiosk to sign our waiver that produces a URL that can then be copied into an email.  

Problem to Solve:  When the recipient clicks on the URL they are asked for a PIN to sign into the kiosk. I want this requirement eliminated so they go directly to the guest waiver form without entering a PIN.

I would like a new member signup available through the kiosk as there are people that don't have their phones on them or their phones are dead or don't know their passwords to download the app from their apps stores to create their accounts. The manual process at the check in desk is time consuming when we can just send them to a kiosk to do it.

Unfortunately, when creating an event and enabling Auto Register from Waitlist, the system requires you to enter a value for Prevent Auto Registration X Hours Before Event, with the lowest possible setting being 1 hour. There is currently no option to set this to 0  Our facility wants to offer "0" as the Hours before the event.  Is it possible to make this change in CR.  

I think a report that can show the revenue made from a certain hour per week (2-3PM, Tuesday) would be very beneficial. But not just that little bit. 

For instance, I am trying to use the Court Utilization Report to figure out where I could possibly lower the cost for court reservations in order to generate more traffic. While doing this I would like to run projections of higher percent usage based on the suggested lowered rate per hour. This could be much easier if there was a combination report for Court Utilization and Revenue Report. Or if you could run a revenue report and it appeared in the same format as the court utilization table this could be exported to excel and be more useful for running projections on new fees, dead times of where less employees are needed, etc.

We like players being able to see other registrants, but this isn't helpful until at least a couple of players have signed up for a program. If players see that few are registered, they're less likely to sign up until they see other names on the list. We'd like to be able to offer automated discounts to the first handful of players willing to put their names down and register for organized play, tournaments, etc.

Would it be possible that we could work the POS to be member facing / give members the ability to add items from the POS to a reservation?

Could you add "no role" or blank as a filter for Family role in addition to Primary/Spouse/Other Adult/Child so that we can pick up the individuals who are not in a family? We would like to create a Member Group that includes all Adult members and excludes U18s. If we specify Family Role (Primary/Spouse/Other Adult) we lose those Individuals with no Role. This request is analogous to https://feedback.courtreserve.com/communities/1/topics/274-member-report-family-role-filtering which made the same request for Member Reports. Thank you.

We would like to have to ability to restrict By Prime Time Reservation Time.

By only having the ability to restrict our members by Reservation count, it create situations where either they can't play the autorize number of hours or they could play more hours then autorize.

Thanks

An account that is for non members that be treated as such. Guest fees and so on. 

For facilities that provide a certain number of guests per membership type. CR does not provide an easy accounting of how many guests passes a member has left on their account.  Members nor staff have no easy way to communicate "you have five passes left; they will reset on this date in the future."   Currently, staff and members together have to put their heads together and do the math after looking at the members membership tab and see when their account was created (in order to know the reset date).

Additional field option to display the membership name or short code on the self check in kiosk. This allows our members and staff to verify which membership tier is assigned to the member.

Enhance CourtReserve's member portal by providing players with access to their signed documents. Currently, administrators can view signed waivers and membership agreements within each member's profile. Extending this functionality to the member portal would significantly improve transparency and build trust with our players. This enhancement would eliminate the current cumbersome process of manually generating PDFs and emailing documents to fulfill member requests.

In the Member Portal when you go to Member Directory - would it be possible to have the ability to find and display members with a specific club rating and gender?

I'd like for the option as the Director to be alerted through push or email whenever a sub-admin (teaching professional) makes a change to their schedule. I want to see when they add lessons, change lesson times, or cancel lessons. 

Right now, players can reserve a court AND sign up for an event on the same day.  We have several thousand members and we want them all a fair chance to play.  Some players are playing 4 hours per day because they can sign up for an event i.e. Open Play and reserve a court for play.

Curious if there will ever be a UTR integration for players/members that do not have nor want to establish a DUPR rating.