We continue to spend a lot of time downloading excel files and doing "xlookups" to get email added to certain reports. In particular, we are requesting that email address is added to all of the Membership Waitlist Tabs in the "REQUEST" spot where you can filter on WAITING--so when we export, we have email associated with each person. SImilarly, in the MEMBERSHIP WAITLIST REPORT, would be great to add EMAIL as a field option-- almost every other field is there except that.

Thanks!

A comment. In Transactions--> Sales Summary the 'Member' data point is just a last name. When trying to run a pivot table or any analysis by member it groups people if they're the same last name, even if they're not the same family or membership. Either include member first and last name like the checkin report or use the full name.

Players purchase packages of sessions for our daily tennis academy and pay with package punches each time they attend. Our daily drop-in rate is reduced by purchasing a package of 10, 20 or 30 sessions. In the current report, I can only calculate total number of sessions (punches) used based on the full price which is not accurate due to our graduated pricing. I need a report that breaks out the actual price paid for each session. Thanks for considering!

Can we select the sort criteria on racquets on queue?  It will help the stringer to have the system tell him which racquet he should string first because this member is requesting it before the other member.  

Not a bid deal if you only 4 racquets to string but if you start getting 10 or more....this can be very helpful.

Fees can be edited for court reservations. It would also be helpful to allow this for events.

Sometimes, a member of my staff will remove a lesson or event by accident.  Mostly its because they are not that familiar with the software and don't understand that they could easily move a lesson or event instead of canceling it.  

It would nice to be able to undo the cancelation, so as to not have to retype or reenter the event, etc from scratch.

Our club uses Transaction List with Payment Types = Punch to generate a punch report for each instructor which is used to calculate the instructor's pay.  Currently, the output does not include the Package Name.  We have multiple packages for the same events with different punch counts and thus a different $/punch value.  In order to correctly pay the instructor using this report, we need the Package Name in the Transaction List output.

We want to be notified of ball machine rental reservations, not court reservations.  We have to get the ball machine out for ball machine rentals and we want to be notified of when to do so.

When a member gets into an Event off the waitlist they receive an email. I want the ability to send a copy of the email to an Admin. Currently I only see ability to send it to an Instructor. I have no way of knowing if the email was sent to the member. 

Add an email check box when you create an announcement or news article so that you can email members the new news or announcement with out also having to create an email.

Problem: I created a lesson series of 10 lessons, with one instructor covering all lessons except for one, in which I assigned another instructor. When I needed to make a change to the series as a whole, it automatically saved the series with the original instructor for all dates, even though the change I had to make was unrelated. It would be better if all settings for each individual date were held intact when an unrelated element is changed on the series as a whole. 

We have a lot of contract courts at our organization. We would love to be able to track the people on the contract as well as the amount paid for the court (if multiple people) are paying different amounts. 
With the event occurrences maxing at 99, this does not work for some of my contracts.  

For instance, one group has a contract with multiple courts on Tuesdays and Thursdays from 9-11am.  

Same people, same captain etc.  I can't put them together because the occurrences are more than 99.  

easier way to cancel event by closing the court but still have it blocked on schedule. Or for weather related issues. 

It would be helpful and more clear if the credit and balance due amount next to the members name in their profile was more descriptive.

I'm told the only way to upload images is to do it one at a time in the HTML editor.  This is clumsy and time-consuming when you want to upload. a bunch of images.  Also, when you've uploaded an image, sometimes you find it is the wrong size or needs cropping and you need to upload multiple versions of the same image - but don't need all of them, there is no way to delete the ones you don't need.  Finally, It would be great to be able to store images in folders so that you can organize them by topic (here are all of the party pics, here are all of the XYZ pics) instead of having a big blob of images.  One more thing, it would also be helpful to be able to rename files after they are uploaded.

An integration (even Zapier) to connect my inventory to my e-commerce store so I can sell via your POS and also an online store. 

member feed back for events, is there a way to have a member give feedback on the clinics/events once they have participated.   like a "thumbs up or thumbs down" and ability to add a comment.