It would be nice to be able to except dates or times for a specific court in a custom scheduler,  ie, the power is out on a specific court for a day.  

It would be nice to allow for a virtual free guest pass to give to members on court reserve. This would allow members to bring guest whenever. We wouldn't have to zero out guest fees and use paper guest fees that we are currently using. 

We charge courts fees based on membership. The "Reservation Fee Responsibility" option of "Each Player based on Membership" works very well for us.  We can have a 4 players on a reservation and collect 4 different amounts from each of them.  It's perfect.

Where this falls apart is when we add a ball machine with a fee to a reservation.  What happens is each of those players have to pay the ball machine fee based on their membership. It doesn't make sense to charge each player the full fee for the ball machine. Either leave the ball machine fee responsibility with the reservation owner or allow it to split equally between (not multiplied by) the players on the court.

Would like to see event discounts expanded to be membership specific. For example, we would like to allow some memberships a free open play from open until 4pm and other memberships could have a free open play at any time during the day. Currently, the category type applies to all membership types

CR will auto-renew memberships a specified number of days in advance. During that advance period, members can still cancel but CR doesn't remove or check for the fee.  It might still be billed and collected even though the member properly canceled.  It would be helpful to remove the fee, or check and alert the member/Club, or even warn the member to check for the fee whenever they cancel: "Your membership renewal fee may already be generated based on Club policy, please verify your account or contact the Club to confirm"

For events, have an option to set a specific date that guests can be registered so that members have first priority.  Similar to the event registration where you can set different dates/times that membership categories can register. 

For example, space is limited to only 50 registrants.  Allow members to register up to a certain date, and then at that point they can register their guests if space is still available.  

You can manually do this, but would be great to not have to manually do it each week for reoccurring events.  

many people don't use the baked in email app on iOS, yet you require it when you click on the email icon in the player directory for a member. my feature request is to show the email address and have the ability to "copy email address" so you can paste it into gmail for example. The way it functions right now doesn't even work for me because I don't have the iOS mail app.

Thank you.

We don't want our members to carry a balance.  The new event guests feature is great except it doesn't force the member to pay the assigned guest fee right away.  Please consider updating this.

It would be helpful if when players were booking or reserving courts, that they could "see" a schematic/layout of the courts and/or campus, in general, in order to better inform them of locations of courts. A simple link/button on a reservation form that popped up a PDF or graphic that we uploaded, for example.

ability for players and admins to add guests of players to waitlist attached to them..

We would like to be able to have a report that can be run for Sales over a given time period that factors Unit Cost into the report. Currently only the Inventory Valuation does this, but it is not a report that can show sales over a given time period. 

A being able to see Unit Cost subtracted out of the Gross Sales on another POS report such as Item Sales would be helpful. 

Our club uses Transaction List with Payment Types = Punch to generate a punch report for each instructor which is used to calculate the instructor's pay.  Currently, the output does not include the Package Name.  We have multiple packages for the same events with different punch counts and thus a different $/punch value.  In order to correctly pay the instructor using this report, we need the Package Name in the Transaction List output.

Our club is mostly unmanned, and as a result we would like the ability for members to reserve recurring bookings by themselves. This knowledge base item says members cannot setup recurring bookings without the intervention of a system user: https://intercom.help/courtreserve/en/articles/4852028-recurring-reservations

Ideally allowing the club to turn this feature on by adding this functionality at a membership level / by membership type:

- membership level ie. Add a feature to select which type of membership you will allow to place their own recurring bookings via the portal/mobile app

- All other membership level restrictions apply as currently set at a member level ie. number of days you can book in advance, hours notice for cancellation etc.

thanks

Currently, we receive emails for anyone signing up to an event... but when the event is full, we don't get notices that people have put themselves on the waitlist and we think this would be a great feature.

Often times Rows used to build the website are similar, so being able to duplicate a Row and edit it would make website building much faster.

Can we change the format of the All Transactions page under billing to show a running balance like banks statements have? Basically, there will be a column with the date, a column with the type of transaction and the transaction date if it occurs in the future, a column for the fee, a column for payments or refunds, and a running balance to show how much is owed or on credit after each transaction. It would look like this:

The invoice page works fantastic but I truly believe that revamping the All Transaction page to look like the table above would vastly reduce the confusion from customers when it comes to explaining charges on their accounts.

Please allow us to use Dynamic Member Groups and not just Static Member Groups in the Event Registration Restrictions.  Dynamic groups would allow us to easily manage our members and the events would automatically update based on our update of members.

I would love a report where I can find unused hours on selected dates, time, and courts. This would be helpful when implementing new programs, tournaments, ideas. etc.

There should be an easy way to email reminders to members who have an outstanding balance and unpaid fees (of any sort) older than X days.

Enable a member to do an annual membership paid in 4 installments.  

On member facing calendars/schedulers for tennis court bookings have the ability for members to opt out/in whether their name is shown to other members..

I believe currently it is all yes or all no.  However, we have a minority who wish to remain anonymous and quote privacy and PIPEDA etc...  having an opt out option would solve the problem.

We need the ability to sell packages to people who do not have an account. 

It was a step in the right direction to add the Public Package URL in the recent update. But unfortunately, when you click the link, it forces you to go through the sign in/up flow. Then, when you complete the sign in/up flow, it does not spit you out at the Packages page the way it should. This makes things difficult for our customers who are not tech-savvy and quickly give up when they run into friction like that, and we are missing out on a lot of package sales. Additionally, we have been hoping for a gift card option to be in the works, and it would be ideal for this to be accessed via a public link.