It would be great to be able to limit the number of adults that can be part of a Family membership.  We'd like to be able to limit a Family membership to 2 adults - without a limit to the number of children.

Prevent sandwich times with ability to exempt the opening hour/beginning of the day. For example, club opens at 6am but lots of patrons like to come at 6:30am. Currently it's all or nothing and this prevents many people from booking. If opening time moves to 6:30am, this prevents the 7am patrons from booking. 

Add the same sort of Cancellation Penalty tracking that exists for reservations to Events.

Instead of having to get a separate scanner for our kiosk, allow us to use the camera on the kiosk to scan instead! 

The "Notes" tab under Member's accounts to CHANGE to different colors such as (red) when notes are added. That way if the Notes tab is in red, for example then this flags the front desk to check the tab for further details on the member that were added. 

Since notifications are so important part of making sure that players are aware of what is going on at the club, and when they have certain events and registrations, it would be nice to have a way to see when an emails is sent for real, as we have many people usually complaining because of not receiving an email, it usually means 2 things: they got added to a bounces list or they previously marked our emails as spam, so it will be nice to see this information inside CourtReserve. 

It would be great to be able to assign different sounds at the kiosk for different Membership Types as well as different membership status like "overdue" and "expired" and "canceled"

Currently in the member portal, our Memberships prominently display the Annual price and you have to click "+1 pricing option" to see the monthly price. This can be very intimidating for new users looking to sign up and may scare them away. we should be able to select which price is displayed first. 

Our club doesn't have a full-time front desk, so we rely heavily on the Kiosk feature for member check-in for reservations.

However, guests can't check in on the Kiosk. It'd be great if the Kiosk showed a drop down of all the guests, and they guests could pick out their name and check into a reservation that they are on.

Currently the payment info passed to Stripe is very limited and it's hard for our accountant /bookkeeper to understand what the payment is by looking at stripe only, and will have to reconcile with Court Reserve. It would be very helpful if Court Reserve Payments can pass more information (eg. order number, or payer name, or payment type(membership, court fee, events)) to stripe. 

League registration has a wait list but game-days in each League do not.  So when someone opts-out, their spot may remain open.  It would be great to have a wait list for game-days similar to Events where the first person in line gets opted-in automatically when someone opts-out.

Currently what is happening is that when you create an event with registration restrictions and add a DUPR restriction rating & a member group, the system identifies as a member would need both of those restrictions in order to be able to register for the event. Could this be updated so that it could either meet the criteria of one or the other and not both.

Can we add a feature to event notifications so that instead of being global as it currently is, can we have the option of making it also event specific?

By separating the two clauses in ""Hide Ineligible and/or Programs with no remaining spot(s)", we could create a Program Filter that would exclude Programs that are full but still display Programs that the viewer might be ineligible for. Example: we would like to create a public link to show only Summer Camps that have availability BUT since our Camps have an age restriction (7 - 10 years old), no Camps display because the user would have to have an account and an entered DOB and even then, if they are a parent, they still wouldn't be able to view the camps because they are not the correct age.

Can you allow us to cap our waitlists at X participants?  

Thanks

Loyalty Program-Point tracking method for members so they can "earn" points each month towards special privileges like guest passes, 24/7 access, etc.The purpose would be to build loyalty and increase participation. Similar to a hotel rewards program. 

Right now on Members | Email you can filter people based on Member Groups and/or Memberships. It would be very useful to add after that the ability to exclude some of those people, based on Member Groups and/or Memberships.

e.g. we are starting with a set of users, some of whom have no active memberships, and others who have an active 2021 membership ending slightly in the future. We captured this list of people in Member Groups. We are asking people to renew for 2022 by purchasing or pre-purchasing 2022 memberships.

We want to periodically mail a reminder to people that have not yet renewed for 2022, but there is no easy way to do it. We want to be able to write a filter like:

people from these XXX member groups except people from these YYY memberships. i.e. we want to bring in the 2021 member groups, and then exclude the people that already bought 2022 memberships.

So perhaps something simple like:

Filter players by Member Groups (this is already there)

Filter players by Memberships (already there)

except if they are in these Member Groups

except if they are in these Memberships

We have over 400+ clinic spots a week and they all end up with a waitlist. My challenge is this: We do not let the players cancel their spot within 24 hours of the clinic. But say someone knows they won't be able to make it - within 24 hours of the clinic the current system requires them to reach out to me, I manually reach out to each waitlister, wait for them to respond, and then manually swap the players and the charge to let the one who cannot attend off the hook. With over 15,000 clinic spots per year, this is a colossal waste of time for something that can be automated through the software. 

Currently, we could allow players to cancel with less lead time, but they have to be refunded BEFORE someone else takes their spot, which is not guaranteed. I want to have the system allow the player looking to be removed push a button (provisional cancellation pending someone else accepts), then a notification sent to all waitlisters, and when someone "accepts" that spot only THEN the original player is refunded and removed. 

This would save me thousands of hours a year and not impact our revenue negatively. Appreciate it!

When a members membership is expired, upon re-registering there should be an option to show the sign-up form again to enable the member to verify & update their membership as well as complete any new required fields and be subject to approval upon renewal.

We are a seasonal club.  Each year members have to purchase a membership.

I'd like to send an automatic email out when a member purchases a membership.   Things that would be included in this email.  Generic welcome statement, a link to our Membership rules for the current season, information that is important on a yearly basis, like the gate lock code.  We change this yearly.

Currently I'm doing this manually, and it's very time intensive. 

Bypass restrictions can only be used by a time window, wich is a great idea in a club that all their members pay an hourly fee.

But, like in our case, we have 2 memberships that have a 0$/h fee on their reservations and obviously they are restricted (3 hours a day and 15 hours a week). Some of them would like to play all day long and obviously I can't let them, I would've need to make their membership like 5000$... 

So my idea is that ; when certain members from a certain membership of my choice hit the max restrictions, he can still make a reservations but now has to pay a 10$/h fee for example.

Thanks

Need to have a report to identify who has not signed waivers yet.  Pulling up a report would be easier then searching client by client

We use phone numbers to pull up member accounts.  Unfortunately because there is not a specific criteria on how a number is entered, it makes the phone number lookup difficult.  For example a number can be entered as xxxxxxxxxx, xxx-xxx-xxxx, or (xxx) xxx-xxxx and the search will only pull numbers in the exact same format as listed on the account.  

Please, please, please either force the number to be entered a certain way -or- update the search so that it can pull a number regardless of it's format!!!!