I have two locations that I use Court Reserve for but I cannot run sales reports based on specific locations/schedulers.

This is the one feature from Kourts that we miss, the system remembering other players that have been previously added to reservations for each member and autofilling those players. 

Can you allow us to cap our waitlists at X participants?  

Thanks

My idea is to have the capability to display, the Expanded Scheduler in a monthly calendar format. This should be able to exported or printed to a [*.PDF] for a specific court or room. This will enable ability to share the calendar with non-tech team members.

We need to be able to prevent any refunds from being automatically issued in the system due to reservation updates / event rescheduling and anything else that triggers an automatic refunds, especially to Credit Card (which happens when we disable Balance Refunds from CC transactions). We would like all refunds that currently are auto-refunded to instead go through the Pending Refunds tab. 

Right now events can be filtered by Categories, Dates, Day of the week, Time of the day, Events types. But if someone is looking for events for a certain age (for example, 6-year-old kids) they have no way of doing that. Can this be added?

We would like the ability to be able to allow members to toggle booking a ball machine on existing reservation types and to have that ball machine fee go into its own Revenue Category that is taxable. Our Court Fees are not taxable so there is no way to split this revenue right now. 

Clubs often have different requirements for payment and questions for memberships so it would be great to create more than one sign up form and attach to specific memberships.

1.  Right now, if a day of the week is not filled out the default is for an instructor's schedule to be bookable.  Can you add a check box so it would default to unavailable?  We're creating unavailable workarounds in the interim.  2.  If an instructor is only available one Monday in a month, I have to create an availability for all Mondays, then create an unavailable recurrence for all Mondays except the one they will work.  Can you create an easier solution?  Thank you.

We would like a member to be able to pay some or all of the court fees for other members on the booking AND still need to use the Calculate Cost by Player. We would really benefit from this. 

The "Notes" tab under Member's accounts to CHANGE to different colors such as (red) when notes are added. That way if the Notes tab is in red, for example then this flags the front desk to check the tab for further details on the member that were added. 

Please add the ability to send an email receipt when doing a POS transaction.  Also, have a setting to do this automatically for transactions on the member accounts.

When you use different formats, as you do, it is not easy to match up information in one report with another report.  For example, use separate columns for start date/time and end date time (some reports used one column 'date start/time - end/time).  In excel format the columns as Date/Time so they can be sorted in date/time order (now, some columns sort as text and some as date time. when sorted as text 10am comes before 2 am and month 10 comes before month 5).  Also some of the date/time columns start with a leading " " space and will not match with the date in another report which doesn't start with a leading " ".

Another example is that in some reports "name' is one column and in others 2 columns ("first name", "last name").  The lack of consistency requires be to do a lot of reformating before I can process and summarize the data.

So when having a mixed doubles event it would be helpful to be able to restrict to the first (numbered) so many males and females and then when assigning to the court be able to see this so you can pair up teams.  This idea was requested by La Jolla - Conan

ALL sub-admins can create any Event Type. This is problematic. Each sub admin's privilege's should be Event Type specific, similar to how Instructor's Lesson Types are.  Not all Instructors do each type of Lessons. As we have a number of Event sub admins, not all Event sub admins should be able to create all Event Types.  We should be able to have each sub admin only create the Event Types we want them to create. 

The new DISCOUNTS feature for Events and Reservations has allowed us to offer more benefits to our membership programs.

The main feature we now offer for our two main membership types is a certain number of FREE Events per month. Of course the main question we are getting now is “How many more Free sessions do I have left this month.”

We currently tell customers to go their Member Portal and click on My Events and click on PAST Events and put in the current month date range and then sort by Cost and count the number of $0.00. Then click on UPCOMING Events and sort by Cost and then look for any Event in the current month (since the UPCOMING Events Tab you cannot enter a date range).

We can do the same thing for the customer on the Admin side, but still have to sort through the PAST and UPCOMING Events separately and manually count the $0.00 Cost Events.

Our request is to add a new TAB to the Member Portal and Admin side (in addition to UPCOMING and PAST), maybe called HISTORY (or allow option on PAST to display PAST and UPCOMING together) and add in a FILTER for customer to Search By DATE and search by a COST range and possibly total the number of Events the report finds. This would allow all customers (and admin) to use this report to not only find out how many FREE sessions they have registered for, but also search for any Events and Cost range.

The other option would be to add a Tab called FREE and have the customer enter a Date Range and have the system display a simple chart of the number of FREE Sessions and Reservations used for that date range. Very similar to the chart for Number of Packages Used and Remaining.

Thanks

Pickleball Charlotte

CourtReserve at when a member registers they can also input their billing information.

When including the registration widget to my website, I am unable to have new members include their billing info.  It would be convenient and consistent that they could create their membership profile with billing options on both avenues of registration

For our programming, we would really benefit from the ability to post recurring fees to a specific member group. We will manage our JSI programs via a member group and need to assign 100+ different recurring fees among our members, but can't filter by memberships with our setup.

I would like to have members be able to add a credit to their own account from their credit card instead of having multiple small charges for each time they come in to play.  I think it would make it easier for members to keep track of the money they are spending,

On occasion a partial refund is issued there is an option to record a comment as to why a partial refund was issued but there is no ability to view this note once the refund is saved. It would be beneficial to see the comment section when viewing refunds to see the reason why a partial refund was given, similar to what you can see with a refused refund. 

We need additional features to create simple survey and compile the results.

Answers to the questions could be different types;

• Binary:  Yes/No , check box, For/Against, etc.
• Pull Down List, with either single choice (like radio buttons), or multiple choices.
• Free text is nor required since it is not practical to compile the answers.

We would of course be able to create a report that compiles the replies..

Thank you