Help Us Make CourtReserve Better! 🗣️
We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features.
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Automatic Batch Billing
Integration with Email Marketing Platform (e.g. Mailchimp)
Promo Codes
Connect POS Inventory with Shopify
An integration (even Zapier) to connect my inventory to my e-commerce store so I can sell via your POS and also an online store.
member feedback
member feed back for events, is there a way to have a member give feedback on the clinics/events once they have participated. like a "thumbs up or thumbs down" and ability to add a comment.
Ability to Prevent Purchase of Individual Memberships when on an Active Family Membership
Our club is having issues with people selecting individual memberships that are "trumping" the rights of Family Memberships. We would ideally like to have a setting that prevents players from selecting individual memberships on the member portal if they already have a Family Membership assigned.
Will work if it's a global setting (restricts all individual memberships) or if we can pick which ones to restrict that is good.
Colored headers
To have the ability to grey scale or color the headers for courts to help distinguish between tennis, pickleball or spin more easily.
Showing Registrants
When I create a new event, I have some events whereby we do NOT allow online registration. One of our sub admin people add the players to these events from a member list that we created. What the problem is, that if I don't click the "Allow Online Registrations" it won't permit any of those who get added by the sub admin person to be shown as a registrant. It appears that the "Show Registrants" is not able to be click without the "Allow Online Registrations" to also be clicked first. I understand there is not a way to show registrants, unless the Allow Online Registrations is checked? Can you please allow this?
guest booking automatically change to member pricing on membership purchase
a player initially books a court as a guest (7 days in advanced), then a few days after booking, she purchases a membership, but when she shows up for her play, she is charged the guest fees even though she has purchased a membership.
So, the idea is that once a guest purchases a membership, any outstanding bookings are automatically updated with the correct fees.
Ability to track which admin sends mass emails
We want to be able to see which admin / sub-admin sent an email or bulk SMS text to our members, preferably underneath the view email history screen.
changing cost of court fees for outstanding books after a player joins as a member
it looks like, currently, if on Monday a player books a court for Saturday and pays the guest rate, and then they join the club on Wednesday, their court fees for Saturday aren't automatically adjusted (when they should be because at the time that they play, Sunday, they are a member).
Add ability to use "TAGS" for instructors
Under System Users and then Instructors, it only allows you to choose one Instructor Type. Is there a way we can get it where you can add more than one Instructor Type for a certain person? We have some Teaching Pros that also do Personal Training, so they can have both Teaching Pro & Personal Trainer listed under Instructor Type. This will help them in planning out their schedules. We a not allowing members to book personal trainers through Court Reserve, it is just for scheduling purposes.
instructors can book lessons outside reservation times
Most clubs are closed on Mondays, but pros teach overflow lessons on Monday when clubhouse is closed. We don't want reservations for courts on Mondays, but want the instructors to have the ability to schedule lessons.
Referral Bounty Program
We grow our membership as many ways as we can, and one way is by our Referral Program.
When a member is referred by an existing member, and has paid the bill, we give 20% of the membership to the referring member.
Currently we track this with a custom field on the signup form.
This has the following issues:
- No easy way to report on this. I have to export the entire membership. Filter for referrals, and then further filter by families, since every member of the family show's up as "referred"
- No integrated way to apply the credit, I have to do a manual transaction.
- New Members have trouble spelling the referred member's name
This could be improved with the following changes:
- Checkbox for "being referred" which opens a member search
- A direct report on "Referred Members"
Optionally, you could directly apply the credit to the referred member's account, but I would recommend some kind of approval on this. People would try to game the system, and other people have no idea what the field is for and write random names in.
Sales Transaction Summaries - reservation date to/from work with multiple session activities
Our Jr program runs in 12 wk sessions. Currently, even when I set the reservation date to/from to a specific month it gives me all the revenue for the entire 12 week session. I need to calculate deferred revenue so I need the report to be able to run based upon reservation date for long session just like it does for single activities.
Add the functionality to allow custom fields information to transfer when rescheduling registrants
Add the functionality to allow custom fields information to transfer when rescheduling registrants. Custom fields information does not transfer when rescheduling. It would be great if that would be a functionality of the system.
Remove or lock feature allowing multiple memberships at once
Currently a person can be assigned both a family and individual membership at the same time. Someone must want this feature, but for our facility it is causing issues. Human Error, members are being given multiple memberships without an error message from CR causing members to be charge incorrectly.
I would like way to remove this option ( ie only one membership can be assigned to a person at a time) or CR provide an Error message (something like.. are you sure you want to assign this person two different memberships simultaneously) when an admin or sub-admin is using the system.
Thanks!
Add a company name to member profile
My idea is to add the company name to member profile. This would then display in the scheduler view(s) with the option to display the full name or the company name.
bookings carry over past midnight. For running 24/7
We run a 24/7 facility and would like for people to book anytime and have there booking carry over into the next day. currently if someone books there booking will automatically end at midnight, and this would allow someone to book the same bay after midnight. This would cause 2 courts to be booked at the same time. Even when we were not running 24/7 we were having issues with staying open past midnight on the weekends.
Scheduler display options
Allow the option to remove the # registrants from Events, as you do not always need registration for each events and this can confuse members. And also the ability to add custom messages to reservations or events to be viewed by the members, with the ability to add hyperlinks to alternate sites, if necessary.
Add the ability to see who you are playing with onto the Calendar Feed.
The apple calendar feed does not indicate who you are playing with: just indicates Singles. So I either have to enter a simultaneous appointment (with the name of the other player) or go the CR to view the actual reservation.
Event Registrants Custom Fields - Apply to multiple events
When in Settings - Event Settings - Custom Fields, it would be great when creating or editing a field if there was a way to apply it to existing events. It's super-tedious going through 96 events to add an Event Registrant textbox.
This should really be available for all places you can add to an event, such as event categories. It would really speed up things for the admins.
Template emails
Create a place where template emails can be created and quickly accessed.
Create an "Idea Board Software" like this that clubs can use for its own members
This exact voting software could be very beneficial if applied to individual clubs. Make it an add on if needed, but imagine putting together ideas like this that members and communities could vote on in terms of what programs they want, what type of mixers, if they want round robins or if are looking for leagues, etc. Then as a club owner we could already see the numbers/interest and simple create the events.
Allow registration to waitlist even if event not full
Want to move a player into the waitlist of an event that already has people on the waitlist, but the event is not full (someone dropped, but no one from the waitlist took the spot yet). Get a message that event is not full. Option to override would be helpful (ie, option to register to the waitlist anyway).
Customer support service by UserEcho