Help Us Make CourtReserve Better! 🗣️

We want to hear from you! Your ideas and feedback drive the continuous improvement of CourtReserve. Submit your ideas here and vote on your favorites to help shape our platform's future. Our product team reviews the idea board and updates our roadmap every 90 days, so your suggestions can directly impact upcoming features. 

Thank you for being an essential part of the CourtReserve community!

+40
Waiting on Votes

Automatic Batch Billing

Ricardo Callado 3 years ago in Transactions/Financials updated by Chadwick Campbell 2 years ago 6
+32
Waiting on Votes

Booking restrictions that only include reservations made by the member

Kate Holzhuter 2 years ago in Reservations updated by Louis Patitucci 1 year ago 3
+30
Waiting on Votes

Integration with Email Marketing Platform (e.g. Mailchimp)

Chadwick Campbell 3 years ago in Notifications / Email / SMS updated by Richard Tschetter 1 year ago 4
+29
Accepted

Schedules/Sessions inside of an Event

Tim Owens 4 years ago in Events / Programming updated 4 years ago 3 3 duplicates
+22
Accepted

Promo Codes

Ryan Trefry 3 years ago in Events / Programming updated by Elisha Herrmann 1 year ago 3 1 duplicate

+1
Waiting on Votes

Connect POS Inventory with Shopify

Alex Campbell 2 years ago in Point of Sale / Inventory Management updated by Susy Pacheco 1 year ago 2

An integration (even Zapier) to connect my inventory to my e-commerce store so I can sell via your POS and also an online store. 

+1
Waiting on Votes

member feedback

Jimmy Dunseith 2 years ago in Events / Programming updated by Doug Sigmon (Product Manager) 2 years ago 2

member feed back for events, is there a way to have a member give feedback on the clinics/events once they have participated.   like a "thumbs up or thumbs down" and ability to add a comment. 

+1
Accepted

Ability to Prevent Purchase of Individual Memberships when on an Active Family Membership

Kevin Woo 2 years ago in Memberships updated by Doug Sigmon (Product Manager) 2 years ago 1

Our club is having issues with people selecting individual memberships that are "trumping" the rights of Family Memberships. We would ideally like to have a setting that prevents players from selecting individual memberships on the member portal if they already have a Family Membership assigned. 

Will work if it's a global setting (restricts all individual memberships) or if we can pick which ones to restrict that is good. 

+1
Waiting on Votes

Colored headers

Jodi Schaufus 2 years ago in Reports / Reservation Report updated by Caroline Wheelen 1 year ago 2

To have the ability to grey scale or color the headers for courts to help distinguish between tennis, pickleball or spin more easily.

+1
Accepted

Showing Registrants

Annette Moore 2 years ago in Events / Programming updated by Tim Owens 2 weeks ago 3

When I create a new event, I have some events whereby we do NOT allow online registration. One of our sub admin people add the players to these events from a member list that we created. What the problem is, that if I don't click the "Allow Online Registrations" it won't permit any of those who get added by the sub admin person to be shown as a registrant. It appears that the "Show Registrants" is not able to be click without the "Allow Online Registrations" to also be clicked first. I understand there is not a way to show registrants, unless the Allow Online Registrations is checked? Can you please allow this?

+1
Waiting on Votes

guest booking automatically change to member pricing on membership purchase

Dave Velardo 2 years ago in Reservations updated by Courtney Jenkins 2 years ago 2

a player initially books a court as a guest (7 days in advanced), then a few days after booking, she purchases a membership, but when she shows up for her play, she is charged the guest fees even though she has purchased a membership.

So, the idea is that once a guest purchases a membership, any outstanding bookings are automatically updated with the correct fees.

+1
Accepted

Ability to specify the color of "Reserved" blocks on Schedulers

Matthew Henderson 2 years ago in Website Builder updated by Tim Owens 2 weeks ago 2
+1
In Progress

Ability to track which admin sends mass emails

Toni Bousquet 2 years ago in Notifications / Email / SMS updated by Tim Owens 2 weeks ago 2

We want to be able to see which admin / sub-admin sent an email or bulk SMS text to our members, preferably underneath the view email history screen. 

Q4-2024
+1
Waiting on Votes

changing cost of court fees for outstanding books after a player joins as a member

Dave Velardo 2 years ago in Reservations updated 1 year ago 2

it looks like, currently, if on Monday a player books a court for Saturday and pays the guest rate, and then they join the club on Wednesday, their court fees for Saturday aren't automatically adjusted (when they should be because at the time that they play, Sunday, they are a member).

+1
Waiting on Votes

Add ability to use "TAGS" for instructors

Sandy Minturn 2 years ago in Instructors updated by Tim Owens 2 weeks ago 1

Under System Users and then Instructors, it only allows you to choose one Instructor Type. Is there a way we can get it where you can add more than one Instructor Type for a certain person? We have some Teaching Pros that also do Personal Training, so they can have both Teaching Pro & Personal Trainer listed under Instructor Type. This will help them in planning out their schedules. We a not allowing members to book personal trainers through Court Reserve, it is just for scheduling purposes.

+1
Waiting on Votes

instructors can book lessons outside reservation times

Ken Klein 2 years ago in Instructors updated by Tim Owens 2 years ago 1

Most clubs are closed on Mondays, but pros teach overflow lessons on Monday when clubhouse is closed.  We don't want reservations for courts on Mondays, but want the instructors to have the ability to schedule lessons. 

+1
Waiting on Votes

Referral Bounty Program

Mike King 2 years ago in Memberships updated by Tim Owens 2 years ago 1

We grow our membership as many ways as we can, and one way is by our Referral Program.

When a member is referred by an existing member, and has paid the bill, we give 20% of the membership to the referring member.

Currently we track this with a custom field on the signup form.

This has the following issues:

  • No easy way to report on this.  I have to export the entire membership.  Filter for referrals, and then further filter by families, since every member of the family show's up as "referred"
  • No integrated way to apply the credit, I have to do a manual transaction.
  • New Members have trouble spelling the referred member's name

This could be improved with the following changes:

  • Checkbox for "being referred" which opens a member search
  • A direct report on "Referred Members"

Optionally, you could directly apply the credit to the referred member's account, but I would recommend some kind of approval on this.  People would try to game the system, and other people have no idea what the field is for and write random names in.

+1
Waiting on Votes

Sales Transaction Summaries - reservation date to/from work with multiple session activities

Deborah Symons 2 years ago in Reports / Financial Reports updated by Tim Owens 2 years ago 1

Our Jr program runs in 12 wk sessions.  Currently, even when I set the reservation date to/from to a specific month it gives me all the revenue for the entire 12 week session.  I need to calculate deferred revenue so I need the report to be able to run based upon reservation date for long session just like it does for single activities.

+1
Accepted

Add the functionality to allow custom fields information to transfer when rescheduling registrants

Victoria Kelly 2 years ago in Events / Programming updated by Tim Owens 2 weeks ago 2

Add the functionality to allow custom fields information to transfer when rescheduling registrants. Custom fields information does not transfer when rescheduling. It would be great if that would be a functionality of the system. 

+1
Accepted

Remove or lock feature allowing multiple memberships at once

Deborah Symons 2 years ago in Memberships updated by Forge Hamu 2 years ago 3

Currently a person can be assigned both a family and individual membership at the same time.  Someone must want this feature, but for our facility it is causing issues.  Human Error, members are being given multiple memberships without an error message from CR causing members to be charge incorrectly.

I would like way to remove this option ( ie only one membership can be assigned to a person at a time) or CR provide an Error message (something like.. are you sure you want to assign this person two different memberships simultaneously) when an admin or sub-admin is using the system.

Thanks!

+1
Accepted

Add a company name to member profile

Steven Burke 2 years ago in Schedulers updated by Tim Owens 2 years ago 1

My idea is to add the company name to member profile. This would then display in the scheduler view(s) with the option to display the full name or the company name.

+1
Waiting on Votes

bookings carry over past midnight. For running 24/7

Drew broderick 2 years ago in Schedulers updated by Tim Owens 2 years ago 1

We run a 24/7 facility and would like for people to book anytime and have there booking carry over into the next day. currently if someone books there booking will automatically end at midnight, and this would allow someone to book the same bay after midnight. This would cause 2 courts to be booked at the same time. Even when we were not running 24/7 we were having issues with staying open past midnight on the weekends. 

+1
Waiting on Votes

Scheduler display options

Wendy Vainer 2 years ago in Schedulers updated by Tim Owens 2 years ago 1

Allow the option to remove the # registrants from Events, as you do not always need registration for each events and this can confuse members.  And also the ability to add custom messages to reservations or events to be viewed by the members, with the ability to add hyperlinks to alternate sites, if necessary.

+1
Accepted

Add the ability to see who you are playing with onto the Calendar Feed.

Michael Caruso 2 years ago in Any other Ideas / Suggestions 😁 updated by Tim Owens 2 years ago 1

The apple calendar feed does not indicate who you are playing with: just indicates Singles. So I either have to enter a simultaneous appointment (with the name of the other player) or go the CR to view the actual reservation.  

+1
Accepted

Event Registrants Custom Fields - Apply to multiple events

Rob Hill 2 years ago in Events / Programming updated by Tim Owens 2 years ago 2

When in Settings - Event Settings - Custom Fields, it would be great when creating or editing a field if there was a way to apply it to existing events.  It's super-tedious going through 96 events to add an Event Registrant textbox.

This should really be available for all places you can add to an event, such as event categories.  It would really speed up things for the admins.

+1
In Progress

Template emails

Lauren Casciano 2 years ago in Notifications / Email / SMS updated by Tim Owens 2 weeks ago 2

Create a place where template emails can be created and quickly accessed.

Q4-2024
+1
Waiting on Votes

Create an "Idea Board Software" like this that clubs can use for its own members

Jeremy Dyche 2 years ago in Player / Member Functionality updated by Tim Owens 2 years ago 3 1 duplicate

This exact voting software could be very beneficial if applied to individual clubs. Make it an add on if needed, but imagine putting together ideas like this that members and communities could vote on in terms of what programs they want, what type of mixers, if they want round robins or if are looking for leagues, etc. Then as a club owner we could already see the numbers/interest and simple create the events. 

+1
Accepted

Allow registration to waitlist even if event not full

Lauren Casciano 2 years ago in Reservations updated by Nancy Row 2 years ago 2

Want to move a player into the waitlist of an event that already has people on the waitlist, but the event is not full (someone dropped, but no one from the waitlist took the spot yet). Get a message that event is not full. Option to override would be helpful (ie, option to register to the waitlist anyway).